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Reviews of Fairfield Inn & Suites Toledo Maumee

2.5 out of 5
Fairfield Inn & Suites Toledo Maumee
521 West Dussel Drive, Maumee, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 419 reviews" "
Rating 8 - Good. 146 out of 419 reviews" "
Rating 6 - Okay. 41 out of 419 reviews" "
Rating 4 - Poor. 19 out of 419 reviews" "
Rating 2 - Terrible. 10 out of 419 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

William

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms were not the cleanest
Stayed 1 night in Apr 2024

10/10 Excellent

Tishabu

Stayed 1 night in Mar 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I both thought the king size bed was very comfortable. Since I have mobility issues, the great ease of using the shower was important to me. The breakfast was good, though the second day a few items were missing before 9 AM. The staff was helpful throughout our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy R.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff treated us well and were very accommodating. It really made our stay that much better. Everyone went out of their way to make us feel comfortable. The beds were just right and the hot breakfast was good.
Stayed 1 night in Mar 2024

6/10 Okay

Janette

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
staff person at checkin was efficient and pleasant. room was clean. older accommodations— bare minimum decor with marginally usable frig, old fashioned temp control with loud fan. our end of building was right on the street on lower level, and above us was someone marching at 5am— no sound proofing.
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for a quick overnight stay! Quiet, clean and the staff were great. Location was also perfect, plenty of food options, Starbucks next door and right by the highway.
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. No one cleaned the room after the first night. The bed was not made, trash was not emptied, nor were there replacement clean towels and wash clothes.
Stayed 2 nights in Feb 2024

6/10 Okay

Staci

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was kind of set up weird but was clean. Breakfast was just ok not alot of selections. It was an ok stay
Stayed 1 night in Feb 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Casimer

Business traveler
Needs an update. For example, there is no usb ports in the room to charge my electronics. The lighting in the bathroom is insufficient.
Stayed 1 night in Jan 2024

2/10 Terrible

Kim

Stayed 1 night in Dec 2023

8/10 Good

Gary

Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gREAT pROPERTY
This has become our go to lodging in the Toledo area. Well located, well maintained, comfortable and a great staff.
Stayed 1 night in Dec 2023

8/10 Good

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Shannon

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well kept property with good breakfast. Pool has been closed for cleaning for 2 mos??
Stayed 1 night in Nov 2023
Response from Michelle H. General Manager on Nov 28, 2023
Hello Laura, Thank you for sharing your feedback regarding your recent stay with us. Our pool reopened for guest use on November 10th after being rebuilt. Unfortunately, due to an incident around Thanksgiving we did have to put it out of order for a weekend until it was safe for guests to swim again. Thank you for understanding regarding this matter. We hope to see you again when you return to the Maumee area.

10/10 Excellent

Tina

Business traveler
Stayed 1 night in Nov 2023
Response from Michelle H. General Manager on Nov 20, 2023
Hello Tina, Thank you for sharing your feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay and we look forward to hosting you again the next time you are in the Maumee area.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean, handy location
Stayed 1 night in Nov 2023
Response from Michelle H. General Manager on Nov 8, 2023
Hello Dan, Thank you for sharing your feedback regarding your stay with us. We are happy to enjoyed your stay with us. We are looking forward to hosting you the next time you visit the area.

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michelle H. General Manager on Nov 8, 2023
Hello Diana, Thank you for sharing your feedback. I have shared your feedback with the team as a way of celebrating the wonderful service we were able to provide. We look forward to hosting you the next time you are in Maumee.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort
It worked for the night. Peaceful & quiet.
Stayed 1 night in Oct 2023
Response from Michelle H. General Manager on Nov 6, 2023
Hello Brandon, Thank you for sharing your feedback regarding your recent stay with us. We are happy to hear you enjoyed a peaceful night. We look forward to hosting you the next time you are in the area.

10/10 Excellent

Lori

Business traveler
Staff was wonderful, hotel breakfast was great as well, it could use some updating but it was a clean and staff were amazing
Stayed 1 night in Oct 2023
Response from Michelle H. General Manager on Oct 31, 2023
Hello Lori. Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear the stay met your expectations. We look forward to hosting you the next time you are in the Maumee area.

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out, friendly staff, decent rooms, good location
Stayed 1 night in Oct 2023
Response from Michelle H. General Manager on Oct 23, 2023
Hello Kenneth, Thank you for taking the time to share your feedback. I have shared your comments with the team as a way of celebrating the service we were able to provide. We look forward to hosting you the next time you are visiting the Maumee area.

10/10 Excellent

Rahela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Michelle H. General Manager on Oct 19, 2023
Hello Rahela, Thank you for taking the time to share your feedback. We greatly appreciate having the opportunity to host you and look forward to seeing you again.

10/10 Excellent

diane

The hotel location was within walking distance to a restaurant
Stayed 1 night in Oct 2023
Response from Michelle H. General Manager on Oct 13, 2023
Hello diane, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay and the location of the property. We look forward to hosting you the next time you are in the Maumee area!

10/10 Excellent

Alaina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MIchelle H. General Manager on Oct 3, 2023
Hello Alaina, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear you enjoyed yourself. We look forward to hosting you the next time you are in the Maumee area.

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had a handicap tub with seat and many hand bars.
Stayed 1 night in Sep 2023
Response from Michelle H. General Manager on Sep 20, 2023
Hello Jeannine, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear you enjoyed your accommodations. We hope to see you again soon!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot, clean, safe and friendly
Stayed 1 night in Sep 2023
Response from Michelle H. General Manager on Sep 18, 2023
Hello Steve, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay and we look forward to hosting you the next time you are in the Maumee area.

10/10 Excellent

Algene, St. Peter

Stayed 1 night in Sep 2023

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Michelle H. General Manager on Sep 18, 2023
Hello Jeffrey, Thank you for taking the time share your feedback regarding your recent stay with us. We hope to have to opportunity to host you again the next time you are in the Maumee area.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnite stay
Stayed 1 night in Aug 2023

4/10 Poor

Donnajeanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed breakfast with options for our grandson who needs to avoid gluten and dairy.
Stayed 1 night in Aug 2023

8/10 Good

Louise

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Last minute book passing through area. Hotel is in process of construction in some areas (pool). Room was clean. Bathroom dated but functional.
Stayed 1 night in Aug 2023

8/10 Good

Elizabeth A.

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Larger room and bathroom. Vary quiet. The pool was closed to the public. I would have been bummed if I had planned on using it. I think it would be good to let people know before they book. Just a thought.
Stayed 1 night in Jul 2023
Response from Michelle H. General Manager on Aug 1, 2023
Hello Pam, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear you enjoyed your stay. We hope to have the opportunity to serve you the next time you are in the Maumee area.

6/10 Okay

Pamela

Traveled with group
Property seemed clean but there was food left in the fridge and no bath soap in the dispenser. They did double book our room but thankfully we were both in the hall at the same time, otherwise we would have had someone walking in on us.
Stayed 1 night in Jul 2023
Response from Michelle H. General Manager on Jul 26, 2023
Hello Pamela, thank you for taking the opportunity to share your feedback regarding your recent stay with us. I am very sorry to hear about the issues you encountered and have share your feedback with the staff to ensure they are resolved moving forward. We hope to have the opportunity to better serve you the next time you are in the area.

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old and outdated
Stayed 1 night in Jul 2023
Response from Michelle H. General Manager on Jul 26, 2023
Hello Thomas, I want to thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear we did not meet your expectations. We hope to better serve you the next time you are in the Maumee area.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Jamie

Stayed 1 night in Jul 2023

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
Great hotel. We got a king with sofa bed and plenty of room to sit and relax and not be cramped in the room.
Stayed 3 nights in Jul 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check-in, friendly staff, and very clean property. Comfy bed too!
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was very good. The breakfast options were just so-so.
Stayed 1 night in Jun 2023