Suite, 1 King Bed | Balcony

Reviews of Hacienda Del Cardenal

4 out of 5
Hacienda Del Cardenal
Paseo De Recaredo, 24, Toledo, Toledo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 340 reviews" "
Rating 8 - Good. 104 out of 340 reviews" "
Rating 6 - Okay. 21 out of 340 reviews" "
Rating 4 - Poor. 7 out of 340 reviews" "
Rating 2 - Terrible. 5 out of 340 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose Luis

Stayed 1 night in Jul 2023

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is unique. It has the old palace feel, but with a hint of luxury. My only recommendation is to put a small refrigerator in each room. My wife loved the place.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Bozena, Peachtree City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old Spanish charm. Beautiful hotel.
Stayed 2 nights in Feb 2023

4/10 Poor

Claudia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They had no full breakfast because the cook didn’t show up and they didn’t have a back up. No fruit because the cook didn’t show up. Only grapes bread. We asked the reception for a credit for breakfast and she gave us an attitude and walked away.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごすことができました。トレド市街の案内が適切で、観光も食事も楽しめました。
Stayed 1 night in Nov 2022

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in an historic palace
Beautiful hotel with comfortable beds and a polite and attentive staff. The escalators going up to the historic city are a one-minute walk from the front gate. Just be advised that you do need to climb some stairs to get to the lobby.
Stayed 2 nights in Oct 2022

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In particular, Angela welcomed us and spent quite a while helping us get train tickets and restaurant recommendations. In short, she was an angel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old and stunning hotel. Just beautiful, like staying at a castle.
Stayed 1 night in Sep 2022

10/10 Excellent

Robyn, LAWERENCEVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Would have liked a comforter but it’s a European thing
Stayed 1 night in Jun 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pubic areas and grounds are beautiful. Very convenient location and easy access to parking. We were lucky to get a free spot right at the entrance. Otherwise public garage is very easy to access. Breakfast was very good and the dining room was very nice, great service. Rooms were ok, comfortable enough for a nights stay, lighting was very dim, but those bathrooms sorely needed arenovation. The floors and shower walls were epoxy coated and the finish coat was peelingThey were clean but that is the best I can say. Given the other Fine for one night
Stayed 1 night in Dec 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
At the base of the Old City, the hotel offered the convenience of location. The hotel itself fit the atmosphere of the Old City. The breakfast in the morning was well appointed. I have already recommended this hotel to friends.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Jorge

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique! Lots of Character, perfect location , awesome service
Stayed 1 night in Nov 2021

10/10 Excellent

Wiliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and great. The only negative point is the breakfast, very disappointing. Also, our room had views to the garden and that night there was a wedding. So the music was very loud and it was difficult to fall asleep.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the old city. Wonderful old world elegance. Service was outstanding.
Stayed 1 night in Mar 2020

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
lovely stay here. It is situated perfectly for exploring the city.... the room was clean and big, the water pressure was great. The fresh flowers were beautiful.
Stayed 2 nights in Feb 2020

10/10 Excellent

José, Valencia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful place. I could'nt find hair dryer in the room and the shower is not very good.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is superbly located and a unique gem, filled with charm, history and grandeur.
Stayed 2 nights in Jan 2020
Response from Reception on Feb 4, 2020
Hacienda del Cardenal *** Dear Customer, I would like to thank you for your time and for your comment about your experience in Hacienda del Cardenal ***. We are very pleased to read that your stay has been you expected and we want to transmit to you that we are very pleased to have you as a guest. Your words help us to continue working harder Sincerely, Hacienda del Cardenal ***

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hacienda del Cardenal on Feb 4, 2020
Dear Customer, I would like to thank you for your time and for your comment about your experience in Hacienda del Cardenal ***. For our team it has been pleasure your stay in our hotel and to know that you have enjoyed the facilities and services. We take note about your commentary to improve every day. Thank you and we look forward to welcoming you again very soon. Sincerely, Hacienda del Cardenal ***

10/10 Excellent

Aurelio Leo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Hacienda del Cardenal on Feb 4, 2020
Estimado cliente, En primer lugar, desde la Hacienda del Cardenal*** queremos agradecerle por compartir su experiencia. Para todo nuestro equipo ha sido placer haberles tenido alojados con nosotros y saber que han disfrutado de las instalaciones y servicios. De nuevo, gracias y esperamos darles la bienvenida de nuevo muy pronto. Atentamente, Hacienda del Cardenal***

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Place to Stay!!!!💖💖💖💖
Perfect in every way!!!!
Stayed 1 night in Dec 2019
Response from Hacienda del CArdenal on Feb 4, 2020
Dear Customer, I would like to thank you for your time and for your comment about your experience in Hacienda del Cardenal ***. We are very pleased to read that your stay has been you expected and we want to transmit to you that we are very pleased to have you as a guest. Your words help us to continue working harder Sincerely, Hacienda del Cardenal ***

6/10 Okay

Verified traveler

Historic site in need of some TLC
The hotel is conveniently located near the bus stop and escalators that take you up to the old town. Directions to the property from Google Maps are wrong and it’s better to search for Puerta de Alfonso VI which is just around the corner. Nicely put, the hotel is historic. In reality, the hotel is in need of attention and care. The grounds are in need of some cleaning and gardening. The hall to the hotel lift was stuffy and dusty as if it had not been cleaned out since its conception. The room was large, but the bathroom was cramped with the toilet and the bidet inches from each other. You need to walk between that few inches of space to reach the bathtub that only had half a glass so you had to take showers carefully. Upon entering the room, we found some hair in the bathroom and on the bed. Front gates to the property closes at 7. After, you need to ring a bell that may or may not work or wait for someone to leave to get back in.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Francisco

Stayed 1 night in Jun 2019

4/10 Poor

DAVID

Liked: Cleanliness
Disliked: Staff & service
Luxury it is not!
Arrived on a Sunday in November and were lucky to get last parking space in square outside hotel walls, otherwise the nearest parking is a few hundred yards down the road at a cost of €17. Entrance to hotel is then through a garden and up three flights of stairs. Looking forward to a splendid meal, but restaurant closed on Sunday. Bar only serving very expensive unappetising snacks. Our room had a view of a wall a few feet from the window. The bed was a very small double. Help yourself breakfast had a good selection and both the house and garden are beautiful. We wanted to explore Toledo the following morning, but the meters start at 10.00 am in the parking space in the square and you only get two hours. Otherwise, it is the expensive underground parking. We left.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, close to city wall. staff friendly
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.
It was just wonderful, we hope to return some day soon. The staff is very accommodating and welcoming. The atmosphere is very romantic and comfortable . The Hotel is so old , rustic , and it looks beautifully kept. We have been sending our children pictures and they are excited to joy us some day. Thank you so much for preserving history and ambulance.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
historic building in excellent location. bathroom needs exhaust fan
Stayed 1 night in Nov 2019

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very pretty. Some of the paint on the walls was falling off, but other than that it was very pretty and a nice stay.
Stayed 1 night in Nov 2019

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and really nice Hacienda. Breakfast was excellent. Staff is friendly and highly recommend the property.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to find and excellent historic property. Recommend suckling pig in restaurant.
Stayed 3 nights in Oct 2019

10/10 Excellent

maria cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Dragan, Markham, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and very unique place ! Great location and property!
Stayed 1 night in Oct 2019

10/10 Excellent

Michael, California, USA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful with an amazing staff. Will definitely book again.
Stayed 1 night in Oct 2019

8/10 Good

Edmund

Liked: Cleanliness, property conditions & facilities, room comfort
Accessibility to hotel
Good access for driving and parking. Good access to the old city on foot via the nearby public escalators. Difficult to lug the luggage through the gardens and many steps to get to the hotel reception and room.
Stayed 2 nights in Oct 2019

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place close to the old city
Clean , quiet nice places to just take your own bottle of wine and food and enjoy a quiet evening. Great restaurant for dining and breakfast.
Stayed 2 nights in Sep 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, it’s so charming
Charming older style property just inside walls of old Córdoba. Lovely size room. Beautiful courtyard, very tranquil.
Stayed 1 night in Sep 2019
Response from RECEPCION on Sep 20, 2019
Dear Customer, First of all, from the Hacienda del Cardenal *** we would like to thank you for the time you have invested in your assessment of our hotel. We are very satisfied to read that your stay has been adjusted to what you expected and for all our team it has been a pleasure to have had them with us and know that they have enjoyed the facilities and services. His words help us to continue working with enthusiasm. Thanks again and we hope to welcome you again on another occasion. Sincerely, Hacienda del Cardenal ***

4/10 Poor

Allen, LA CA

Traveled with family
Disliked: Staff & service, amenities
Not just about the room I had a horrible experience here I Understand this is a tourist town But it doesn’t mean they can riff off the customers The service in hotel restaurant was really bad. Rude. Poor quality wine(Trader Joe’s $3 wine is better then what I had there) charged full price Finally my bill ..I found they changed extra 8 euros Intentionally.I asked WHAT this item is about?? No explanation just threw a new bill to my nose.. Beautiful building. But ugly employees ruined it
Stayed 1 night in Sep 2019

8/10 Good

K, Nyc

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very beautiful hotel close to the walled city. Staff not so friendly though.
Stayed 1 night in Aug 2019
Response from RECEPCION on Sep 20, 2019
Dear Customer, First of all, from the Hacienda del Cardenal *** we would like to thank you for the time you have invested in your assessment of our hotel. We are very satisfied to read that your stay has been adjusted to what you expected and for all our team it has been a pleasure to have had them with us and know that they have enjoyed the facilities and services. His words help us to continue working with enthusiasm. Thanks again and we hope to welcome you again on another occasion. Sincerely, Hacienda del Cardenal ***

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019
Response from RECEPCION on Oct 2, 2019
Estimado cliente, En primer lugar, desde el Hacienda del Cardenal*** queremos agradecerle el tiempo que ha invertido en su valoración acerca de nuestro hotel. Estamos muy satisfechos al leer que su estancia se ha ajustado a lo que esperaba y para todo nuestro equipo ha sido un placer haberles tenido alojados con nosotros y saber que han disfrutado de las instalaciones y servicios. Sus palabras nos ayudan a seguir trabajando con entusiasmo. De nuevo, gracias y esperamos darles la bienvenida de nuevo en otra ocasión. Atentamente, Hacienda del Cardenal***

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019
Response from recepcion on Aug 20, 2019
Estimado cliente, En primer lugar, desde el Hacienda del Cardenal*** queremos agradecerle el tiempo que ha invertido en su valoración acerca de nuestro hotel. Estamos muy satisfechos al leer que su estancia se ha ajustado a lo que esperaba y para todo nuestro equipo ha sido un placer haberles tenido alojados con nosotros y saber que han disfrutado de las instalaciones y servicios. Sus palabras nos ayudan a seguir trabajando con entusiasmo. De nuevo, gracias y esperamos darles la bienvenida de nuevo en otra ocasión. Atentamente, Hacienda del Cardenal***

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top. Spot!
Excellent hotel. Great location for the sights of Toledo.
Stayed 3 nights in Aug 2019
Response from RECEPCION on Aug 13, 2019
Dear Customer, First of all, from the Hacienda del Cardenal *** we would like to thank you for the time you have invested in your assessment of our hotel. We are very satisfied to read that your stay has been adjusted to what you expected and for all our team it has been a pleasure to have had them with us and know that they have enjoyed the facilities and services. His words help us to continue working with enthusiasm. Thanks again and we hope to welcome you again on another occasion. Sincerely, Hacienda del Cardenal ***