Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
10621 Fremont Pike, Perrysburg, OH

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1001 reviews" "
Rating 8 - Good. 368 out of 1001 reviews" "
Rating 6 - Okay. 157 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Crystal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room we received had a very fowl smell. The front attendant was very kind and switched rooms quickly though. The next room was alittle better.I don't know if I would recommend the rooms but I would definitely hire the front desk attendant at my business based on his professionalism and caring attitude..great job.
Stayed 1 night in Apr 2024
Response from Crystal Frazier, GM on Apr 17, 2024
Dear Crystal,Thank you so much for letting us know how we are doing here! I appreciate your patience in the matter of changing rooms after checking in. I will be sure to let Tim know about your comment about him :)\

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good the parking lot needs a little patching all in all a very nice stay.
Stayed 1 night in Apr 2024
Response from Crystal Frazier, GM on Apr 16, 2024
Dear Nicholas,Thank you for choosing to stay with us! We appreciate the feedback and I will be sure to pass your comment along to the rest of the staff.

10/10 Excellent

Francine, Glendale

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & pleasant stay! Good breakfast! Comfy beds!
Stayed 1 night in Apr 2024
Response from Crystal Frazier on Apr 4, 2024
Dear Francine,Thank you so much for letting us know how we are doing here! I am happy that your stay was comfortable and pleasant and we look forward to seeing you again soon :)

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024
Response from Crystal Frazier, GM on Apr 10, 2024
Dear Dan,Thank you so much for leaving us with your feedback. We appreciate you staying with us and recognizing us as a Good Hotel :)

8/10 Good

Charles

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
GREAT STAFF. Clean! Just dated, it is a little worn. But, the staff was going above and beyond to make our stay enjoyable.
Stayed 2 nights in Mar 2024
Response from Crystal Frazier, GM on Mar 19, 2024
Dear Charles,I am very happy to read that you was satisfied with our staff and I will be sure to pass your comment along to everyone :)

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good
Stayed 1 night in Feb 2024
Response from Crystal Frazier, GM on Mar 19, 2024
Dear Leon,Thank you for leaving us with your feedback about your recent stay with us! We appreciate you choosing to stay with us and look forward to seeing you again sometime :)

6/10 Okay

Lyn

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Crystal Frazier, GM on Mar 19, 2024
Dear Lyn,Thank you for letting us know how we are doing here. A little insight of what would have made your stay more of a 5 star review would be helpful if you could. Thanks for choosing to stay with us :)

8/10 Good

Lateria

Traveled with family and small children
Liked: Property conditions & facilities
The restrooms in the room wasn’t clean floors were not swept the toilet wasn’t properly cleaned or the shower walls I had to personally go out and buy cleaning supplies to clean the bathroom to feel more comfortable for myself and my children there was also a issue with the tv in the room and the internet. and the tv kept blanking out I called the staff but was just told to basically reset the internet connection on the tv but want any help
Stayed 2 nights in Feb 2024
Response from Crystal Frazier, GM on Feb 23, 2024
Dear Lateria,I am very apologetic for the way that you felt uncomfortable with the level of cleanliness in your bathroom. I am thinking this was a room that was accidentally entered as clean when it was not, as our rooms are not typically this kind of dirty after housekeeping has been in the room. Thank you for letting us know and we will look into this matter.

8/10 Good

Big

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids and I enjoyed our stay.
Response from Crystal Frazier, GM on Feb 6, 2024
Dear Big,I am very happy to know that you and the kids enjoyed your stay! We look forward to seeing you all again sometime :)

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Crystal Frazier, GM on Jan 18, 2024
Dear Stacey,Thank you for taking the time to leave us with your 5 out of 5 star review! I am happy to see that you enjoyed you stay with us and hope to see you again sometime :)

10/10 Excellent

john

Stayed 1 night in Dec 2023
Response from Crystal Frazier, GM on Jan 17, 2024
Dear John,Thank you for leaving us with your 10/10 score! We are happy to see that you enjoyed your stay with us :)

2/10 Terrible

Crystal

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Crystal,Thank you for letting us know how we are doing here. I know that our renovations here can make things look and seem a bit crazy. I am regretful that you did not enjoy your stay here and encourage you to return for a better experience.

6/10 Okay

Joalyne

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Joalyne,Thank you for staying with us! I am sorry that your experience was not good enough for the 5 star rating, but in any event I encourage you to come back to see us again in the future :)

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
The customer service was top notch! The room was clean and in good condition. They were going through a major renovation so it wasn’t in perfect condition but it was definitely nice. The only complaint I have was that the bed wasn’t comfortable at all! Lots of springs digging into us. But that’s it. Everything else was so nice and the people were so friendly and helpful! I could not have been more impressed with the staff!!!!
Stayed 4 nights in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Nancy,Thank you so much for staying with us and taking the time to give us your feedback! I am satisfied to read that you enjoyed everything about your stay minus those pesky mattress springs! We look forward to seeing you again sometime :)

2/10 Terrible

Rick

Response from Crystal Frazier, GM on Mar 16, 2024
Dear Rick,My apology for the late reply to your rating and for your experience that had you rate us a 1. I am just now getting to these reviews as I thought a co-worker of mine was handling these for me. Thank you for staying with us!

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel enjoyed my stay
Stayed 1 night in Jan 2024
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Jasmine,Thank you so much for staying with us, and leaving us with a 5 star rating. It makes my day to hear when guests take the time to let us know how we are doing here :)

4/10 Poor

Landy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Weekend stay
They had upgrades on the hotel being done, so the workers were working well after 10 at night. We could hear the drills and other tools being run. The drive was terrible with holes. The pool water, as well as the pool area was not very warm at all. The breakfast area was not kept up well. Both mornings I had to ask for things that were out, as well as the other guests asking. I’d say I wouldn’t come back to this location.
Stayed 2 nights in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Landy,My apology for the delayed reply to your issues during your stay! I am also regretful that the Renovators decided to work until late hours like that, and have since been corrected. We appreciate you choosing to stay with us, and hope that you will return sometime for a different experience, especially after renovations are complete.

4/10 Poor

Samantha

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked into our room and found pizza boxes left from previous guest with food still in them, no clue how long. Other open food items. Stains on bed, looked like sauce spills on floor still there
Stayed 1 night in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Samantha,My apology for the delayed reply to your issues during your stay. I know that your room must have not been cleaned that day, but accidentally marked as clean, and for that mistake I am sorry you had to experience that! I am happy that you only got the room so that the kids could go swimming :) Please come back to see us for a clean room in the future.

2/10 Terrible

Tamala

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a disorganized train wreck.
Stayed 4 nights in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Tamala,My apology for the delayed reply to your review. I am sorry that you saw this place as a train wreck...our renovations can definitely make things seem that way. I hope you will return for a different experience in the future when renovations are completed.

8/10 Good

Anthony

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Christmas trip
Room was dusty i think its mold in the shower beds are kinda old but they got the job done ...
Stayed 2 nights in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Anthony,My apology for the delayed response, and for the dusty and mold issues in your room. I have passed these issues along to the correct department to take care of. Thanks for staying with us :)

6/10 Okay

mari

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Crystal Frazier, GM on Feb 6, 2024
Dear Mari,Thank you so much for letting us know how we are doing here! We appreciate you for choosing to stay with us! We look forward to seeing you again soon!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Crystal Frazier, GM on Jan 9, 2024
Dear Cameron,Thank you for leaving us with a 5 star rating from your stay at the end of last year! We look forward to seeing you again :)

4/10 Poor

Alison, Chassell

Traveled with partner
Disliked: Property conditions & facilities
Breakfast buffet was ok. Construction going on. Hook missing from curtain and it wouldn't close all the way and we were on 1st floor facing the sidewalk. Found a bug crawling around on the bed the next morning.
Stayed 1 night in Dec 2023
Response from Tim on Dec 21, 2023
Thank you for your review. Quality Inn.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at night and was greeted by "EMan". He was friendly and professional and enjoyable to talk to. Later he assisted me with a parking tag and brought it to the room so I wouldn't have to come to the desk. Very considerate. In many places customer service has been on the decline but great to see a place that still has professional staff. Your place is my new "go-to" when in the Toledo area Thank You.
Stayed 1 night in Dec 2023
Response from Tim on Dec 21, 2023
Hello, Thank you for your review. We always strive to give our guests the best experience possible. Thank you for staying with us and we hope to see you again. Thank you, Quality Inn.

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
No wi-fi. No shower curtain, no shampoo
Stayed 1 night in Dec 2023
Response from Tim on Dec 12, 2023
Hello, Thank you for your review. We are sorry to hear about the missing items in your room. We would have moved you into another room immediately if we were made aware. Thanking for you staying with us. Thank you, Quality Inn.

6/10 Okay

Rodney

Traveled with partner
it look deserted. no exterior lighting in the parking lot, the interior was under renovations, bar was closed, could have been because of thanksgiving, staff were friendly,
Stayed 1 night in Nov 2023
Response from Tim on Nov 30, 2023
Thank you for your review and for staying with us.

2/10 Terrible

Harold

Stayed 1 night in Nov 2023
Response from Tim on Dec 21, 2023
Thank you for your review.Quality Inn

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Nov 2023
Response from Tim on Nov 28, 2023
Hello, Thank you for your review and for staying with us. We're happy to hear that you enjoyed the breakfast. We hope to see you again!Quality Inn.

6/10 Okay

Margaret

Liked: Staff & service
Hard to comment as the building is under renovation,
Stayed 1 night in Nov 2023
Response from Tim on Nov 28, 2023
Thank you for your reservation and for staying with us. We hope to see you again. Quality Inn.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023
Response from Tim on Dec 21, 2023
Thank you for your review! We hope to see you again.Thank you, Quality Inn

6/10 Okay

LaShon

Traveled with partner
Disliked: Amenities, property conditions & facilities
No elevator, loud kids, bathroom smelled like pee
Stayed 1 night in Nov 2023
Response from Crystal Frazier, GM on Nov 21, 2023
Dear LaShon,I apologize for the smell in your bathroom, and we could have definitely taken care of that for you. This is an old building so the elevator may be in the works in the future, but loud kids is a lot to deal with too.

6/10 Okay

Tiffany

Business traveler, Traveled with family
Liked: Staff & service, amenities
Our room needed swept and the bathroom was a bit dirty. The staff was very nice and accommodating. They have a very nice breakfast.
Stayed 2 nights in Nov 2023
Response from Tim on Nov 16, 2023
Hello, Thank you for your review, and we appreciate you for staying with us. We hope to see you again soon!Quality Inn.

2/10 Terrible

Darren

Stayed 1 night in Nov 2023
Response from Tim on Nov 17, 2023
Hello, Thank you for your review, and we appreciate you for staying with us.Quality Inn.

10/10 Excellent

Kimbery

Traveled with family
Very warm greeting when we arrived. Comfortable bed, clean room. Breakfast was an added bonus.
Stayed 1 night in Nov 2023
Response from Tim on Nov 16, 2023
Hello, Thank you for your review, and we appreciate you for staying with us. We hope to see you again soon!Quality Inn.

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tim on Nov 16, 2023
Hello, Thank you for your review, and we appreciate you for staying with us. We hope to see you again soon!Quality Inn.

4/10 Poor

London

Disliked: Cleanliness, staff & service
Breakfast and pool are decent. Poor lighting in pool area. Housekeeping duties are neglected at a major level when it comes to the hotel rooms. 2 days w/ no housekeeping services even after i requested it and reminded the front desk b4 i left the property. The bedding is the exact same b/c i recognize the stains i made while eating in bed. Not too mention my ear started bleeding and got on a pillow case. That same pillow case is on the bed right now. They remade the bed with the stains and blood on the sheets etc. Nasty. Front desk said they would have Housekeeping come tomorrow morning but i check out at 11a. Right now it's 4p...check in time. Manager just left even though i asked to speak with her b4 leaving. I have pictures of the unclean room. Unswept floor. Stained sheets, bloody pillow case. Gross!! I wont be back. Check Google review for pics.
Response from Tim on Nov 16, 2023
I apologize that your room was not serviced during your total of 4 nights here. We only do stayover service every three days (It's even on our website) and your fourth night was on a seperate reservation so it was not noted to do stay over service on your last night. Miscomminications happen, and you called to follow-up in the evening after housekeeping was gone, but was offered all of the linen that you may need. Sorry that you wont be returning... Stay blessed!

10/10 Excellent

Mary

Stayed 1 night in Nov 2023
Response from Crystal Frazier, GM on Dec 4, 2023
Dear Mary,Thank you for choosing to stay with us and for leaving us with your 5 star review! We look forward to seeing you again some time :)

4/10 Poor

Lyn

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Tim on Nov 14, 2023
Thank you for your review and for staying with us. We hope to see you again soon!Quality Inn.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tim on Nov 14, 2023
Thank you for your review and for staying with us. We hope to see you again soon!Quality Inn.

10/10 Excellent

Rick

Stayed 1 night in Nov 2023
Response from Tim on Nov 28, 2023
Hello, Thank you for your review and for staying with us. We hope to see you again!Quality Inn

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tim on Nov 8, 2023
Hello, Thank you for your review and for staying with us. We hope to see you again!Quality Inn.

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Problems
The stay was on par for what I paid no issues at all quite and comfortable. The pillows were good but bed at little hard for my liking and the blanket was a bit on the thin side but still ok.
Stayed 1 night in Nov 2023
Response from Tim on Nov 4, 2023
Hello, Thank you for your review and for staying with us. We hope to see you again, soon!Quality Inn.

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location off the highway, bed is comfortable, good value for the price.
Stayed 1 night in Nov 2023
Response from Tim on Nov 4, 2023
Hello,Thank you for your review and for staying with us. We hope to see you again soon!Quality Inn.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Very nice stay. Staff were friendly and professional. Room was clean and quiet. Location was convenient. Breakfast had a good variety
Stayed 1 night in Oct 2023
Response from Tim on Nov 4, 2023
Hello, Thank you for your review and for staying with us. We're happy to hear you enjoyed your stay. Quality Inn.

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Check in time is later than other hotels
Check in time is late and there are basically no services
Stayed 1 night in Oct 2023
Response from Tim on Nov 4, 2023
Hello,Thank you for your review and for staying with us.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2023
Response from Tim on Nov 1, 2023
Hello, Thank you for your review and for staying with us. We hope to see you again. Quality Inn

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved and enjoyed my stay and service was excellent and nicely and welcoming
Stayed 1 night in Oct 2023
Response from Tim on Oct 31, 2023
Hello, Thank you for your review and for staying with us!Quality Inn.

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Oct 2023
Response from Tim on Oct 31, 2023
Hello, Thank you for your review and for staying with us!Quality Inn.

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffing
Stayed 1 night in Oct 2023
Response from Tim on Oct 31, 2023
Hello, Thank you for your review and for staying with us!Quality Inn.

10/10 Excellent

Kala

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 1 night in Aug 2023
Response from Tim on Oct 31, 2023
Hello, Thank you for your review and for staying with us!Quality Inn.