Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
71% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
2.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Close to freeway

Posted Apr 20, 2015
Close to freeway and shopping but not too crowded or busy, quite and peaceful. Clean rooms and nice pool and beautiful landscaping. Great place to stay for a day or extended periods of time. Would gladly recommend to anyone.
Comment from Hotel Management
Apr 27, 2015 by Jason, Hotel Management
H, Thank you for taking the time to review our property. It is so nice to hear when a guest has enjoyed our property as much as you did. We strive to provide exceptional customer service while delivering a product that is both affordable and comfortable. We look forward to serving you again the next time you visit our area. Have a great day
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Good, no comments. Room was ok. .
1 out of 5
by A verified travelerfrom San Diego

Terrible

Posted Mar 30, 2015
Pros: Nothing
Cons: Everything. Take them off Expedia's recommended site.
This hotel is an extended stay housing unit. There are more residents, then hotel guest. There is graffiti on the stairs, cigarettes, trash, and fetes in the corner of the building. No blow dryer or iron in the room. The bed has to be 20 years old, since we could feel the springs in our backs all night.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Riverside, CA

OK for short stays

Posted Mar 29, 2015
Pros: Near spring training facility
The room was VERY small, so an extended stay would be uncomfortable for more than 1 person, but ours was only overnight so not that big of an issue. The room was clean and DID NOT smell of cigarette smoke as a lot have complained. The biggest complaint-there was a pile of dog poop outside very near our door.
1 out of 5
by A verified travelerfrom Palm Springs CA

Bad Motel Lot's of noise. Monthly renters

Posted Mar 28, 2015
Pros: Absolutely nothing.. Well the staff was kind.
Cons: A complete remodel. Cancel any weekly, monthly rentals. Spray all rooms for bugs and dust mites. Put in new A/C units. Install WIFI in each room.
Location: Location is central. near the freeway.
No hot water for shaving. Dust mites jn bed. 2 bugs crawling on floor. In room telephone shut off at night. Old fashion wall mounted Air Conditioner very noisy. Every parking space filled up. Many renters are there on weekly, monthly basis No in room WIFI Lot's of noise at night. Police came to one room while I was there. 911 also came I would not recommend to anyone. However, the staff was courteous. I think they are working for a slum lord.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Torrance, CA

Nice / Safe Hotel

Posted Mar 25, 2015
Pros: The bottom line is that the room was clean, quiet and had no creepy people hanging out. There was plenty of good parking.
Cons: The wall air conditioner compressor was very noisy, (just running the fan was OK) It pushed cold air but seemed undersized for the room.
Location: Plenty of places to eat, even took a drive to the "old" part of Tolleson and liked it.
The Location is near the 101 / 10 freeways. It's on the West side of town, but away from all the bad stuff to the East. I would stay here instead of dealing with all the homeless people that seem to be everywhere in Phoenix.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Pedro, Ca

Spring Training visit.

Posted Mar 24, 2015
Pros: Location
Cons: New beds it was hard
Location: Baseball facilities, Freeway
Hotel was right off the Freeway close to alot of Baseball Facilities. Bed was hard but the room was clean.
Comment from Hotel Management
Mar 26, 2015 by Guest Services , Hotel Management
Hi Robert, Thank you for sharing your comments. I'm glad our hotel was accessible to the events that you attended, and you had a clean room that fits your needs. We look forward to your next visit!
3 out of 5
by A verified travelerfrom Bullhead City, AZ

Good location.

Posted Mar 23, 2015
Pros: Close to Gila River Arena where we were going to watch a hockey game.
Cons: Bed and bug extermination.
Location: Close to food, shopping and entertainment.
Room was nice but bed was very uncomfortable. Very low to floor and box spring was broken. Every time you moved the bed would make a horrible noise. Stayed there two night and when getting up in the middle of the night, to go to the bathroom and turning on lights, I would see bugs crawling around the bathroom.
Comment from Hotel Management
Mar 26, 2015 by Guest Services, Hotel Management
Dear Tyler, Thank you for sharing your experience. We are glad that our location was convenient for your travel. We are sorry to hear that your bed was not to your comfort, and that some bugs made it to your room. Please note that we take your comments to seriously as it helps us focus on specific issues we can improve. We hope that you can visit us again when your travels take you back to the Tolleson area!
3 out of 5
by A verified travelerfrom Tucson Az

Bad service

Posted Mar 18, 2015
We check in everything is fine. We then go towards our room and the first problem arises. Our key cards don't work. So one of the attendees help us they say they need to clean out the system, and should work fine. It really doesn't so we had to struggle to enter our room during our stay. The next morning around 6 am we hear custodial people use the blower. That machine was loud and near our room which my wife pretty angry!! So we couldn't really sleep in on our getaway.
Comment from Hotel Management
Mar 20, 2015 by Kate Mendez -General Manager , Hotel Management
Thank you James for sharing your experience. I'm sorry to hear that you had issues with your keys during your stay. I have also addressed the earlier than normal landscaping activity, to ensure that we start at more reasonable hours. We hope that you come visit us again on your next trip to Tolleson!
1 out of 5
by A verified traveler

Posted Mar 11, 2015
Cons: Very small room, 19 inch wall mounted flatscreen, bed was hard as a rock, flat pillows, not much parking, no bathtub, no breakfast, no wifi. I chose this hotel because we (2 adults, 2 children) were visiting family and it was less than a mile from the residence, but I wouldn't stay here again.