Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.3 Service & staff
2.8 Room comfort
3.1 Hotel condition
They paid and stayed.
by Rene from Canada
Not a great location. Poor setup of hotelPosted Jan 5, 2014
Long walking in the hotel to get to the room - too spread out. Just inefficient. Pool is nice. Breakfast is good, but do not order from the restaurant st other times. I was served ice cold mole. Really not a convenient location at all
for Familiesby Pete from SF Bay
Really nice placePosted Dec 27, 2013 on Hotels.com
Excellent hotel with nice indoor pool and good breakfast buffet included. The rooms are fine. Our room had a heat/ac unit that would not work. They brought us a portable heater that helped but not quite good enough. Had trouble loading the address into the gps. No problem on Google. The address is a km on the highway which the gps would not accept.
for Personal Eventby Veronica P. from Las Vegas
Nice hotel if you are in transitPosted Dec 23, 2013 on Hotels.com
Breakfast buffet was excellent. Plenty of choices. Hotel staff very helpful. Would stay again.
Posted Dec 17, 2013 on Hotels.com
for Business Travelersby J
Posted Jan 17, 2013 on Hotels.com
for Everyoneby A verified traveler
Working traveler experiencePosted Jun 17, 2012
Pros: The staff and my room.
Cons: No clock in lobby, or in my room.
Location: Located just outside the city and was quite from traffic noise.
Staff was very friendly and helpful and made my stay enjoyable.
for Personal Eventby A verified traveler
Was a very nice courteous hotel with great staff!Posted May 21, 2012 on Hotels.com
I was well taken care of as an American with very little English , I had an illness occur during my stay and the manager Benji was very sweet and concerned about my well being. Offering medicine and anything I might need....And the staff was all very nice and professional. I would recommend this hotel to all visitors, it is the nicest one in the entire area.
for Everyoneby Adriana from Colorado, USA
OKPosted Dec 27, 2011
good price, clean. The breakfast was good, Toluca is near this hotel.
by A verified traveler from Minneapolis MN
Worst Hotel I have ever been!Posted Aug 11, 2011 on Hotels.com
They had guests having parties all night long very noisy and after complaining, they just told us that they were a large group and they were drunk and could not do anything to quiet them down. apparently they have no rules anyone can do whatever they want in the rooms. finally we got another room, it was a different accommodation we had only one bed and a sofa.. the bathroom was very smelly, had no pillows and the TV blew up after 5 minutes of turning it on, and filled the room with smoke. Awful service. Don't stay there!
for Familiesby A verified traveler from Sacramento, CA
Good for families, conveniencePosted Jun 23, 2010
We took our five kids and they had a blast in the pool. They have a small pool and a regular size. Staff were courteous. Not a fabulous place but since it's 3 star, we knew that. The construction was ongoing when we got there but it didn't bother us. Good for business or overnight's when traveling - which is what we were doing.