Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
41% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff and central location!

Posted Jan 13, 2015
Comfy bed, excellent staff, I didn't try the breakfast but bar service was good. Will definitely use again!
4 out of 5
Recommended
for Everyone
by A verified traveler

In the heart of high street

Posted Dec 20, 2014
Cons: Rooms , decoration and new furniture.
Good hotel , old building , needs a bit tlc. Right in the centre , close to everything.
3 out of 5
by A verified traveler

Old hotel. Public facilities - bar and restaurant

Posted Oct 20, 2014
Cons: An austere welcome area. We booked in and were left to our own devices.
The room was billed as superior - It seemed rather average. Access to the room not easy and access to the bathroom poor - both had precipitous steps. An old building but no charm in the rooms!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwich

central location

Posted Sep 25, 2014
superior room cold September end stay very expensive restaurant short bed for a six footer points given for the location
1 out of 5
by A verified travelerfrom Hereford

Should be knocked down

Posted Sep 9, 2014
We stayed here for one night in September. The bathroom had mould around the tiles and the plug hole was heavily corroded and dirty. In fact everything was old, tatty and/or dirty. Even the spoon for the tea had avoided any form of cleaning since the last occupant had used it and was covered in a golden brown substance. Go elsewhere.
5 out of 5
Recommended
for Everyone
by Colleenfrom brighton, england

Excellent

Posted Jun 10, 2014
Convenient, lovely old world feel. Excellent breakfast. Will go back.
2 out of 5
by A verified travelerfrom Rotterdam

hotel in Tonbridge

Posted Mar 24, 2014
Hotel ligt nabij het centrum van Tonbridge, de pub/restaurant gedeelte ziet er netjes uit. Vriendelijke bediening. De hotelkamers liggen achter het gebouw, weinig parkeerplaatsen, 's avonds erg slecht verlicht en slecht aangegeven waar je kunt parkeren. Uiteindelijk heb ik op een gemeentelijke parkeerplaats verderop mijn auto geparkeerd; er was simpelweg geen plaats wanneer een paar groot formaat auto meerdere plekken bezet houden. De kamer rook naar mottenballen. Badkamer was niet echt schoon, de douche mat was beschimmeld en er lag nog een gebruikt zeepje van de vorige bezoeker. Jammer.
3 out of 5
by Lindafrom Essex

Room for improvement

Posted Sep 16, 2013
Pros: The staff were friendly. it was a central location and is well placed for visits to the local area.
Cons: See above, and in particular the plumbing in the bedroom where the shower was not working properly.
Location: Lots of local National Trust properties on the doorstep e.g. Chartwell, Igtham Mote, Scoteny Castle
Basically a lovely old style hotel with much to offer and great potential but sadly in need of some loving care to bring it up to the standard that people these days expect. The staff were all pleasant and friendly but the facilities - while adequate - were in some respects in need of improvement. In its present form the hotel cannot honestly be described as value for money.
3 out of 5
by A verified traveler

Average hotel

Posted Sep 12, 2013
Cons: The hot water situation - no cold water to be able to get a nice temperature!
Nice ye olde style room with exposed wooden beams. Sadly a very tired bathroom suite that only ran scalding hot water in the shower with no cold available on the mixer tap. Hotel staff very friendly and welcoming. Car parking a little tight at times. Being in a room that faced onto main road traffic started up at 5am so quite noisey.
2 out of 5
by A verified traveler

Over priced, under maintained

Posted Jul 30, 2013
The rooms are over priced for the comfort and could do with much tlc. Central location but not the best experience.