Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from WV

Non smoking room unavailable

Posted Sep 16, 2014
Pros: access to my venue
Cons: price was excessive for accommodation and area
Location: Chili's next door was very pleasant for a meal
Adequate accommodations for the short stay overnight. Price was excessive for the quality
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
I found the people of Lawrence to be some of the most friendly people on the planet. The staff was amazing. The room was clean and comfortable. A great place to go and a great hotel to stay at!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Great hotel! Road construction around hotel sucked!
3 out of 5
by A verified traveler

Best Western Lawrence KS

Posted Jun 16, 2014
Pros: The room was comfortable as were the beds.
Cons: See above experience section.
Location: Didn't visit nearby. Was in to see family.
This hotel needs some old fashioned maintenance. Our telephone was inoperable as was the hairdryer when we first checked in. The staff did come to the room and got the dryer to work. When they came, he also checked the phone and it was dead but we hadn't seen that there was another phone in the room on the desk behind some of our carry ins so he switched them out so we would have a phone on the night stand. The only reason to have it was to contact the front office instead of using my cell phone like I did. I'd be curious to see if they ever fixed that problem or if they considered that a fix. The electronic key was problematic as well but we finally got it to work.
5 out of 5
Recommended
for Families
by MomMN from Minnesota

Family Friendly

Posted Jun 16, 2014
Pros: The staff was very helpful and friendly.
Location: This hotel is directly across from the University of Kansas.
As we drove up to the hotel, I feared that we would be staying in the outer building of the hotel. But as soon as we went in to check-in, the manager on duty, seeing our three young daughters with me, immediately changed us to a first floor room in the main building. He did all of this without me asking, just seeing that I had 3 young children that were eagerly eyeing up the pool. The room was neat. the staff friendly, and I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay!

Posted Jun 11, 2014
The staff was very friendly and the location was close to downtown about a 4 min car ride. There are lots of place to eat near by and a Wal-Mart down the street.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2014
Pros: Seemed to be newly remodeled. Nice breakfast nice pool and jacuzzi.
Cons: Tiny and I do mean tiny bathroom
Location: Near KU in Lawrence KS
Late check in. There was a mixup with our reservation. We were supposed to get a non smoking room but were scheduled for smoking. The clerk cheerfully accommodated a change and even gave us a more expensive room for the same price. Even though it was graduation weekend at KU he noticed the mistake rIght away and was very accommodating.
2 out of 5
Recommended
for Everyone
by glutenfree-NOT, from ks

Way over priced and fitness room is a joke

Posted May 21, 2014
Went for KU graduation. Hotel room was three tes normal price. They charged our credit card two months in advance for the whole amount and we had to stay 4 nights!!! Fitness room was a joke and didn't even open until 8 am. When do they think people work out??? On their hold message they offer red guests free pSses to a local gym and then they wouldn't give them to us. Staff was friendly and it was nonsmoking which was nice. Breakfast did not have gluten free choices at all. The little girl sho worked there searched and found me a packet of regar oatmeal and was very kind. Food allergies are serious and the hotel obviously was clueless
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room for the price. Very Clean.

Posted Apr 21, 2014
Crazy weekend in Lawrence with it being Mom's weekend for the KU fraternities. Room was clean and reasonable. Great customer service.
3 out of 5
Recommended
for Everyone
by A verified traveler

NIce place with fair price

Posted Apr 10, 2014
We arrived late in the night. The staff was very friendly. Our room was clean and comfortable and recently updated. Breakfast was good. We were please with the hotel for the price.