Reception

Reviews of Days Inn by Wyndham KU Lawrence

2.5 out of 5
Days Inn by Wyndham KU Lawrence
730 S Iowa Street, Lawrence, KS

Reviews

5.8
Rating 10 - Excellent. 103 out of 845 reviews" "
Rating 8 - Good. 178 out of 845 reviews" "
Rating 6 - Okay. 203 out of 845 reviews" "
Rating 4 - Poor. 176 out of 845 reviews" "
Rating 2 - Terrible. 185 out of 845 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jay

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirtiest hotel I have ever stayed in
Linens had stains. Towels had stains. Hair from previous occupant or staff on linens, towels, shower walls, and bathroom floor. I saw people cleaning rooms. I'm not sure how much cleaning they actually do.
Stayed 1 night in Dec 2023

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Not clean inside or out
Stayed 1 night in Dec 2023

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Jacob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Hotel has not been updated since it was built. Beat up and dirty. Never again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
This place we dirty, the door to my room the safety lock was broken. The ironing board looked like it had mold grown on it.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is dilapidated. It looks like everything has been fixed with a bandaid. Comforter head shoe prints on it. Had to buy sheets. Sheets had stains. Cereal looks like its been in container for years. Not safe. Cops showed up while staying there
Stayed 3 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice-smelling room. Convenient parking at the door!
Stayed 1 night in Nov 2023

4/10 Poor

Barbara

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good place to stay
Stayed 5 nights in Oct 2023

6/10 Okay

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best
Stayed 5 nights in Oct 2023

6/10 Okay

Ginger Ann

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Communication with the front desk staff person was very difficult due to his limited English.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Gotta talk to my bank now
Originally, I was charge half of the price of the stay one day with the remaining total taken out the following day. Whenever I got there, they tried to charge me an additional $342 and complicated my check in with calls to their technical support for a new system that they obviously didn’t understand. Once the manager received confirmation I was able to stay in the most bug infested room I’ve ever stayed in with stink bugs crawling on the mirror, floor and desk tops. The room was not clean with obvious smudging on the mirrors and dead nats in the bedsheets. I decided to bite the bullet since every other motel was booked. After my stay, they decided to return half of price of the stay to my bank account, while taking an additional $292 out of there as well. Completely draining me. Now I need to converse with my bank to recover my money. Now this may not be the fault of the employees there, but for the price, this place is not worth it.
Stayed 2 nights in Oct 2023

6/10 Okay

Walter

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Extremely friendly and welcoming staff. However, the facility is very rundown and in need of updates. I guess we arrived on a weekend with lots of local activities and, given the poor condition of the hotel, it was incredibly overpriced for what you get. Reasonably convenient to get in/out of, but not many restaurants nearby.
Stayed 1 night in Oct 2023

10/10 Excellent

Tyairnin

Liked: Staff & service, property conditions & facilities
I am a traveling Healthcare working and travel with 2 small dogs, they we're very accommodating.
Stayed 13 nights in Oct 2023
Response from Ken Patel on Oct 15, 2023
Thank you for staying with us Tyairnin. We are glad you enjoyed your day and hope to see you in the future!

6/10 Okay

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A downscale property. Front desk staff was very friendly.
Stayed 1 night in Sep 2023

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Overnight stay.
The room was clean but had a musty mildew smell in the room. Overall I felt like I got what I paid for.
Stayed 1 night in Sep 2023

8/10 Good

Shayna

Stayed 1 night in Sep 2023

2/10 Terrible

rebecca, Garden City

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mattress was flipped upside down for some odd reason, no lighting over the bathroom sink
Stayed 3 nights in Sep 2023

10/10 Excellent

PHYLLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, convenient to I 70. Clean, not fancy. My second stay, last year and this one.
Stayed 1 night in Sep 2023

6/10 Okay

william

Liked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Sarah

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They are heartless they dont care.about how kids clean up their mess
Stayed 7 nights in Aug 2023

8/10 Good

kenneth

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Saidkhoja

Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN!
Stayed 1 night in Jul 2023
Response from Ken on Jul 17, 2023
Hi Kristina Thank you for your review but you never stay at our hotel since hotel.com never send your reservation to us so not sure why you are putting bad review for the hotel.

2/10 Terrible

Toni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not allowed to stay and required to pay
We booked this hotel on a cross country move. As we were almost there we called to ask about check in and we're told they had no booking information for us. The front desk representative told us to contact the third party we booked through. When we did that representative informed us they spoke to the same front desk and we're told they would not be refunding us. The hotel ended up refusing us saying they didn't have a booking but still charging us for our stay. We attempted to speak to the front desk representative again who told us multiple times they did not have a booking for us and to call the third party. As we explained we did that the front desk representative began to get apprehensive and yell at us.
Stayed 1 night in Jul 2023
Response from Sam on Jul 14, 2023
Hi tony Can you please provide your details of your reservation so we can look into it. And if your booking is through hotels. Com than hotel can not charge you for that. So please provide us details as soon as possible. Than you.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Check in was fast. Our room was on the first floor which was nice. The bed was comfortable and the room was clean.
Stayed 1 night in Jul 2023

8/10 Good

Regina

Stayed 1 night in Jun 2023

4/10 Poor

Jasmine

Stayed 2 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023

6/10 Okay

sharon

Traveled with family
Liked: Cleanliness
The room was ok for overnight. Why tho when the room is gor 3 people fo ghry only give uou 2 towels/wash cloths??
Stayed 2 nights in Jun 2023
Response from Hotel Manager on Jun 8, 2023
Dear Sharon,Thanks for letting us know about the housekeeping concerns with your room. Please accept our apology, and we will be checking with our staff to see where we went wrong as we want our guests to have an excellent experience. We hope you will return to stay with us again soon.Sincerely,Hotel Manager

6/10 Okay

Maria Angelica

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The lady at the front desk was excellent. Super friendly and very helpful. The room seemed cleaned but, when I got there, I did lay down on the bed for half and hour and got a rash on my face and the areas of my skin that were in contact with the bed. Had to get some linens to be able to sleep
Stayed 2 nights in May 2023
Response from Hotel Manager on Jun 6, 2023
Dear Guest,Thanks for the feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests. I hope you will visit again soon.Sincerely,Hotel Manager

6/10 Okay

Chris

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Hotel Manager on Jun 3, 2023
Dear Chris,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

4/10 Poor

Sabrina

Traveled with family
Disliked: Staff & service
Property was fine. But I was charged way more that I agreed to without any notice.
Stayed 1 night in May 2023
Response from Hotel Manager on May 30, 2023
Dear Sabrina,Thanks for the feedback. We will investigate the payment issue and are sorry for such an unlikely incident. Anyhow, we take strict steps and an effective check system to ensure that a similar experience never happens to anyone. Please reconsider and choose us for another stay, and experience the change.Sincerely,Hotel Manager

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ken patel on May 29, 2023
Thank you for stay with us and give good reviews Ken patel

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service
This property is definitely run down. Paint is peeling everywhere, the trip guards on a few steps are broken, there was a broken chair sitting outside the house keeping office which had broken blinds. The first room I was assigned painted the tub to look like granite, but the paint was peeling. My second room (I reported only to avoid paying for their renovations) was missing a screw on the light switch This hotel still has smoking rooms and cigarette disposal posts everywhere. That being said, the doors use NFC keys that are far more secure than the magnetic ones. All the important things worked and were reasonably clean (ie I would have had to actively seek faults). Breakfast options were limited but present. The staff was reasonably professional. The WiFi was a bit confusing since they didn't share the SSID and there were several imposter networks. The property isn't in the best part of town, but I experienced no security issues and Lawrence is overall safe.
Stayed 2 nights in May 2023
Response from Hotel Manager on May 29, 2023
Dear Nathan,Thank you for the stay and for sending this detailed feedback. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We will check each point your mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. We hope to see you again soon.Sincerely,Hotel Manager

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and for the price, not too bad!
Stayed 2 nights in May 2023
Response from Hotel Manager on May 16, 2023
Dear Jenny,Thank you for your feedback! We're delighted to hear that you found our staff to be friendly and that you felt the price was reasonable. We strive to provide a positive and welcoming experience for our guests while offering competitive pricing. Hope you will visit again soon.Sincerely,Hotel Manager

2/10 Terrible

MEREDITH

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Hotel Manager on May 17, 2023
Dear MEREDITH,Thank you for visiting our property. We're sorry to hear that your experience at our hotel was terrible. We take all guest concerns seriously and would appreciate more specific feedback on what went wrong during your stay. This will help us address any issues and make improvements to our services. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Recinda R.

Stayed 2 nights in May 2023
Response from Hotel Manager on Jun 3, 2023
Dear Recinda R,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Hotel Manager on May 16, 2023
Dear Roger,Thanks for your choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Manager on May 11, 2023
Dear Brooke, Thanks for your visit to our hotel. Please say more about your stay, if we missed any mark in hospitality, looking at the rating of only 4 out of 10. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely, Hotel Manager

6/10 Okay

Gigi

Liked: Cleanliness, staff & service
Price was ok. Breakfast was very low quality.
Stayed 2 nights in Apr 2023
Response from Hotel Manager on May 4, 2023
Dear Gigi,Thank you for visiting and providing feedback. We will certainly address your concerns about the breakfast. We use feedback from guests to improve our services. You can expect an even better stay the next time. Hope you will visit again soon.Sincerely,Hotel Manager

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!!!!
Disgusting!!!! If all the hotels had not been booked, we would have gone elsewhere. The current pictures do not match the current condition of this motel. Only 2 towels in the room, 4 people listed on our check in and the front desk clerk didn't want to give us 2 more towels.
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 17, 2023
Dear Guest,We're sorry to hear that your recent stay with us did not meet your expectations. We apologize for the inconvenience caused by the limited towels in your room. This is not the level of service we strive to provide, and we will address these issues with our team to ensure that we are doing everything we can to provide a clean and comfortable experience for our guests. Hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Travis

Stayed 1 night in Apr 2023
Response from Hotel Manager on May 4, 2023
Dear Travis,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 11, 2023
Dear Scott,Thanks for the feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. Hope to see you again soon.Sincerely,Hotel Manager

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a clean room.
Stayed 2 nights in Mar 2023
Response from Hotel Manager on Apr 4, 2023
Dear Troy,Thank you for your positive feedback. We are glad to hear that you appreciate our commitment to keeping your room clean. Our staff takes pride in ensuring that our guests have a comfortable and enjoyable stay. We look forward to seeing you again soon.Sincerely,Hotel Manager

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from Hotel Manager on Apr 24, 2023
Dear Kyle,Thank you for your rating! We're glad to hear that you had a good experience during your stay with us. If there's anything we can do to improve and earn a 5 rating next time, please let us know. We hope to have the opportunity to welcome you back soon!Sincerely,Hotel Manager