Ratings based on 541 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Had a fab time

Posted Aug 27, 2014
Pros: Staff ,location and pool
Cons: The girls handling food should not be cleaning, not very welcoming always looking unhappy. By Orankan Idris
Location: lots of food places, shopping and winners sears,no frills all close by
This hotel was amazing, the staff(young guy at that the desk) was lovely and kind. The room maid or staff were very kind and hardworking. will def be back .Great location- easy access to motorway to NY and back 1hr
2 out of 5
by A verified traveler

Disappointing

Posted Aug 17, 2014
Rooms in need of some updating, advertise as "breakfast buffet included" but was a very sad menu and food choices, worst than most continental breakfasts
3 out of 5
by A verified traveler

clean hotel area too busy

Posted Aug 12, 2014
The room was clean and comfortable . We did not care for the location .
2 out of 5
by A verified traveler

Airport Hotel

Posted Aug 4, 2014
Hotel itself is fine, well maintained and comfortable. The rooms are not sound proof by the doors and you can hear everything in the hallway. It was extremely distracting, especially with people coming and going at all hours of the night.
2 out of 5
by A verified traveler from saskatoon

Too far from airport

Posted Aug 1, 2014
Bathroom smelt moldy... Beds were alright... Decent for a nights rest. Far from airport!
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa

Nice simple hotel with good pool and breakfast

Posted Jul 30, 2014
Pros: Good breakfast, nice big pool
Cons: Hot tub was very sandy. Overall the hotel is dated and worn
A decent hotel for the price. A bit of a drive from Wonderland, but has a great breakfast and free parking. Lack of elevator wasn't a challenge for us, but might be for some.
2 out of 5
by A verified traveler from Ontario, Canada

Price and facilities are OK, but front desk staff

Posted Jul 28, 2014
Pros: price and pool area
Cons: staff and quality of breakfast food. Also, exterior is looking a bit run-down.
Front desk staff are rude. Asked what time breakfast is - instead of answering, he just pointed at a sign. Asked to get coffee from machine, he responded we are closed. On check-in, the girl at front-desk's conversation was - I need credit card and driver's license - Then presented two documents to sign that authorize hotel to charge for any damages. I asked her where is room located - she points behind her and says back there. I asked do you have map - she slapped one in front and scowled. No greeting, no smiles - I felt like I was imposing on them every time I asked a question. My partner also had same problems and was quite visibly upset one of the times she went to ask girl at desk a question about the pool area.
5 out of 5
Recommended
for Everyone
by A verified traveler from MB

Perfect

Posted Jul 27, 2014
Great location, close to many amenities. Nice pool and hot tub. Fabulous breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

great hotel

Posted Jul 26, 2014
Pros: staff & service
Cons: wish the pool was open later
Location: lots of great restaurants & shopping centre that is walking distance
stayed at other hotels around toronto and had issues and stayed at best western plus in bramton and service was great very friendly staff and i would recommend staying here if you want everything to work compared to other hotels i stayed at around the GTA area
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet close to highway

Posted Jul 23, 2014
Everything in this hotel is very good.well kept . Neat and tidy. The parking lot is well kept.though the building is old it is well kept.