Ratings based on 1,979 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton,ohio

A nice, restful, clean stay!

Posted Jul 1, 2015
Pros: The bed
Cons: Parking. It was almost to capacity on a Sunday evening
Location: Airport is super close and convienent
I just needed a room for the night because I was traveling across the Date Line and was experiencing jetlag. The room was more than adequate. The pillows and bed in particular were extremely comfortable. The staff were exceptionally helpful with my needs. I would definitely choose Best Western plus again!
1 out of 5
by A verified traveler from AB

Staff

Posted Jun 25, 2015
Only 2 front desk agents were professional and nothing more about it....
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Handy for the airport

Posted Jun 25, 2015
Good restaurant and bar room spacious staff great Wifi censorship cannot access Tripadvisor
2 out of 5
by A verified traveler from Kitchener, Ontario

Disappointing Experience

Posted Jun 16, 2015
We chose this hotel because it's proximity to an event that we were attending. Our stay was only for one night. As soon as you we walked into the lobby we could smell stale cigarette smoke and upon exiting the elevator the hallway on our floor smelled of musty carpet and stale cigarettes. When we brought this to the attention of the attendant at checkout, she informed us they are planning renovations in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 15, 2015
Nice hotel convenient good staff clean rooms great service will stay again. Close to airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Massena, NY

Best Western Toronto Airport

Posted Jun 13, 2015
Pros: everything
Undoubtedly one of the best B/W I've ever stayed at, and I have stayed at many.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA, USA

Pleasant stay!

Posted Jun 11, 2015
Pros: Free shuttle, free parking, free breakfast, restaurants, excellent service, and most of all, infront of ZOOM rental car office. Clean room!!!
Cons: Thermostat might need some maintenance:)
Location: Near banks, small shops and restaurants.
Best Western is very well priced. Free shuttle to and from the airport. Shuttle drivers are extremely courteous, helpful and friendly. Great amenities: lots of parking, restaurants within the hotel and outside (lots of choices), a pool, a bar, ATM etc. I love that the rental car office: ZOOM is right infront of the hotel! It was so convenient for me. My room is very clean and quiet. I received an excellent service from the staff, especially Ricky and a nice Egyptian staff (sorry, did not get his name). They are so professional, friendly, helpful, courteous and friendly. They made me so welcome and safe. Indeed, an extremely pleasant stay in this hotel. I will come back here again whenever I'll visit Toronto, Canada. JD, San Diego, CA
5 out of 5
Recommended
for Everyone
by A verified traveler

It is nice and close to the airport.

Posted Jun 8, 2015
Pros: Close to the airport with a reasonable price and a shuttle bus option.
Cons: more cart at the front need to be added as there are only two or three.
Nice people especially the weekend night manager at the front disk, he is helpful and nice person. I would recommend this hotel especially for those with a one night connection flight.
2 out of 5
by A verified traveler

Nothing more than ok - but convenient

Posted Jun 5, 2015
If you're there for a night then this could be a good option. Don't plan on staying a while. It's not comfortable or very recent, but it is close to the airport with a regular shuttle
3 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, On

Close location to Powerade Centre

Posted Jun 3, 2015
Pros: Location
Cons: Furniture in the room was very tired.
Location: Not sure about things to do near this hotel, we went straight to fields first thing in the morning and returned to the hotel later in the day.
The hotel was conveniently located for us to Powerade Centre. It was very quiet. The staff were friendly. Room was clean.