Ratings based on 2,002 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was overall a very good experience! worth it!

Posted Aug 3, 2015
The only problem I had on my pc laptop was that I couldn't get connected to wifi. would give 'error'. but my friend got connected easily on her ipad!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
The hotel was clean and worked sufficiently for my business travel needs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel need some improvement.

Posted Aug 1, 2015
Overall good value for money. Need new mattress.
3 out of 5
by A verified traveler

Posted Jul 31, 2015
Good for a night sleep but wouldn't go back. The area is ugly!
5 out of 5
Recommended
for Everyone
by A verified traveler from CHICAGO

EXPERIENCE

Posted Jul 28, 2015
Pros: EVERY THINGS
Cons: NOTHING
Location: EVERY THINGS ARE CLOSED LIKE HIGHWAYS,MARKETS AND RELATIVES
WE ARE VERY HAPPY TO STAY AT THIS HOTEL, AND RECOMMEND TO AL FRIENDS
3 out of 5
Recommended
for Everyone
by A verified traveler from windsor,Ontario

Perfect location with free shuttle service

Posted Jul 24, 2015
Pros: Staff at reception and free shuttle and first night free parking. Need to teach shuttle driver some courtesy they ask for tips .
Cons: Need to enhance the AC and change carpets and need to do mosquito spray in rooms.
Location: Excellent location closer to everything, airport, highways and al kinds of restaurants.
This Hotel located at very strategic location closer to 401 and airport and lots of restaurants. Big parking lot with. Option park and fly and free shuttle staff is excellent, they help you loading unloading luggage. They are short staffed at reception and was a big line up at check in, we had to wait about 25 minutes. I had a heart surgery and requested them to accommodate us unloading luggage and they we're very helpful. Our baby got sick the night we stayed and they helped us by giving us some extra time checking out and extended our check out by an hour. Only issue was AC was not too effective and carpet was worn out and washroom looks little older interior but was cleaner. Overall cleanliness was good. Printer did not have any toner and we could not print our boarding passes. I was allergic to the detergent they use in bedding and had rash but overall our stay was enjoyable. I will recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

very good deal in GTA

Posted Jul 24, 2015
the overall hotel condition and amenities were good; the location is a short ride distance to downtown.
1 out of 5
by A verified traveler

OverpM

Posted Jul 21, 2015
Pros: Room comfortable
Cons: SERVICE!
Location: Niagara Falls
Treated like the I wasn't worth their time. Room was way overpriced and parking fees for self parking was atrocious. No free if I and room did not include breakfast! I am ready to give up my Marriot points!
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Vacation

Posted Jul 20, 2015
Pros: Staff was very friendly and professional.
Cons: the building
Location: Good
I spent few sleeping hours really, the hotel can use a big renovation do, did not try the restaurant, I only went to the pool area, and I did not do it again, the so called gym, well I think this is an enough statement.
4 out of 5
Recommended
for Families
by A verified traveler

Nice and Clean Hotel with Swimming pool, Jaccuzi

Posted Jul 16, 2015
Pros: Swimming pool, Jaccuzi as well as Sauna besides cleanliness of the room.
Cons: Shuttle Bus, Shuttle Bus, and Shuttle Bus.
Best Western Plus Toronto Airport Hotel was a nice and clean hotel with swimming pool, Jaccuzi as well as Sauna. For couples and family who enjoy the pool, this is a wonderful place clase to Airport. However, be patient enough if you are using the shuttle bus from Airport and be prepared to call their number when you get to airport anad wait time is of a minimum 40 minutes.