Ratings based on 1,562 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Nov 24, 2014
I had phoned ahead for shuttle to bring me to hotel, but they had forgotten and an hour later I was picked up. Hotel was clean. Staff were not helpful or seem to care right way
2 out of 5
by A verified traveler

Terrible shuttle service

Posted Nov 24, 2014
Terrible shuttle service. I was waiting at designated area "S" for more than 1 hr at cold midnight and calling for shuttle information and eventually didn't see the shuttle. I had to rent a car to get in hotel.
2 out of 5
by A verified traveler

Parking is included but at a cost!

Posted Nov 20, 2014
We booked this hotel because the Expedia listing clearly stated that airport parking was included. When we arrived the clerk told us that parking was included only if we book with the hotel and not through Expedia. They charged is $10 per day even though it was to be included in our reservation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Nov 18, 2014
Pros: Location to bus was good.
Good shuttle service, shuttle driver was awesome. Good location to bus which connects with GO train to downtown. Hotel was clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom stratford on

shuttle

Posted Nov 17, 2014
they shuttle service is not good from this hotel . we waited 45 minutes for the shuttle on our return from our trip after calling them to pick us up
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nassau, Bahamas

10 mins from airport

Posted Nov 15, 2014
Quick access to and from airport. Awesome and reliable shuttle service. The staff were very understanding and accommodating. Room was clean and comfortable. Wasn't there long but do intend on staying there next time I'm overlaying in Toronto!!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Michigan

very convenient to everything

Posted Nov 12, 2014
Pros: Close to everything
Cons: a continental breakfast would be nice
Location: Plenty of restaurants only a couple of miles down the road
Rather disappointed in the restaurant, they had very little staff and a long wait to find out they were basically out of everything on the menu.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelowna, BC

Convenient

Posted Nov 12, 2014
Pros: I've stayed here before.
Cons: would be great to have a continental breakfast
Location: a few restaurants and a car rental
Shuttle service and reception were very efficient and courteous even though my arrival was evening. Reservation was quickly located and I was in my room asap. Hotel was quiet after 10pm allowing me to catch up on my overseas travel sleep. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean, very comfy beds.

Posted Nov 12, 2014
Pros: Close to the airport with free parking while we're away. couldn't get anything else in Toronto for the price
We booked this hotel primarily to be convenient to the airport for an early morning flight. Worked out perfectly, booked the shuttle and left our car in the parking lot for the week. Got a shuttle back to the hotel and they dropped us off right in front of our car.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

An okay hotel

Posted Nov 11, 2014
Nothing spectacular about this hotel. Adequate for a hotel if you want to leave your car while travelling. Quite far from the airport (actually in Brampton) but you could still hear the planes a lot through the night.