Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom COOK'S MILLS, ONTARIO

HEARTBREAK HOTEL

Posted Dec 4, 2014
Pros: CLOSE TO SUNNYBROOK HOSPITAL
Cons: COLD BREAKFAST @ 7:55 AM!!!!!!
Location: CONGESTED AREA
UNDESERVED.................SOME STAFF NEED AN ADDITUDE ADJUSTMENT !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with good location

Posted Nov 16, 2014
Pros: Comfortable beds and large rooms. Free breakfast.
Cons: Restaurant open for dinners and suppers.
Location: Great location.
Great Service with free breakfast every morning. The beds were very comfortable and rooms nice and clean. I would recommend this hotel.
3 out of 5
by A verified traveler

Business trip

Posted Oct 28, 2014
Multiple nights they had drunken guests yelling in the hallways during hours when must people would be sleeping. Anywhere from 12pm to 4 am in the morning. Doors would be open and people would wonder from one room to the next. It was large party but I was there for business and needed sleep.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Ontario

Hotel close to hospital and restaurants

Posted Oct 23, 2014
Pros: The breakfast and comfortable bed
Cons: Serve meals not just breakfast and be able to go in for a coffee or tea
Location: Location is excellent.Close to transit and Yonge Street
Hotel was very clean and breakfast was excellant.Good place to stay for one night.Coffee machine did not work and no way to get a coffee or a drink except to go outside and if it is raining or cold not very pleasing.
3 out of 5
by A verified traveler

Basic hotel

Posted Oct 23, 2014
Not bad for a night stay for business travellers - would not stay longer or with family
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great staff

Posted Oct 20, 2014
Nice place to stay, 15 min cab ride to downtown Toronto, comfy rooms
2 out of 5
by A verified travelerfrom Laval, Quebec

People smoking and lack of sound proofing

Posted Oct 20, 2014
Pros: Nice large room, comfortable beds
Cons: Little bigger bathroom
I got to my room at around 16:00 and I could smell someone was smoking somewhere on my floor. Went for supper and it still smelled when I returned. I called the desk at around 23:30 to report the smells that was very strong and also a baby crying non stop very loudly for the pas half hour. The man I spoke with told me a lot a people had complained for the smoke, that he went up to the floor and could also smell it but couldn't find which room it was. He told me he could not do anything more to stop it and suggested I make an official complaint the next morning which, I did. I was disappointed that nothing else could be done to stop these people from smoking in a NON smoking area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice central hotel

Posted Oct 14, 2014
Awesome location. Awesome staff. Beds could be bigger for a family stay. Would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Disappointed

Posted Oct 7, 2014
Pros: Nice hotel, good location.
Cons: Offer more non-smoking rooms.
Location: Great location for restaurants, shopping.
Room was fine, but was a 'smoking' room - not at all pleasant smelling
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
it was ok. I liked the Keurig. Wifi was extremely spotty though. Rather annoying.