Front of property

Reviews of Cambridge Suites Toronto

4 out of 5
Cambridge Suites Toronto
15 Richmond St E, Toronto, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3863 out of 5748 reviews" "
Rating 8 - Good. 1374 out of 5748 reviews" "
Rating 6 - Okay. 310 out of 5748 reviews" "
Rating 4 - Poor. 116 out of 5748 reviews" "
Rating 2 - Terrible. 85 out of 5748 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Property is very nice. Staff are friendly and extremely helpful. Room was large, clean and well appointed. The area is great, lots of restaurants, pubs and coffee shops close by.
Stayed 4 nights in Apr 2024

10/10 Excellent

Murray

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the convenient location. It was quiet and close to union station. A very good experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martine

Liked: Cleanliness, property conditions & facilities
Perfect centralized location for our weekend getaway to Toronto
Stayed 1 night in Apr 2024

10/10 Excellent

Madison

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent aérea the staff was Very helpful, huge room very comfortable. I will stay again.
Stayed 2 nights in Apr 2024

8/10 Good

Jenifer

Traveled with partner
Liked: Cleanliness, amenities
It was ok at the Cambridge Suites. It was nice to have extra space (bedroom, bathroom and living room). It's a little bit dated. It was quite clean, the beds were comfortable and the shower (after asking reception how to use) was good. The area is a bit loud, but it is in a central location so can't be helped too much.
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura, Breslau

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and Amazing sleep in a comfy king size bed. Hotel was beautiful and clean, with safety in mind for their guests. All the staff (cleaning lady, maintenance guy and front desk) was kind, helpful and welcoming ❤️
Stayed 1 night in Apr 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, easy parking. This is a party destination hotel. The security are great at managing but it is something to note ,you will see groups and there will be noise at times.
Stayed 1 night in Apr 2024

10/10 Excellent

Prakash

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Affordable and competitive rates
Stayed 3 nights in Apr 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities
Staff were friendly. Room was clean. Great area to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel, large rooms.
Stayed 1 night in Apr 2024

6/10 Okay

Marc

Business traveler
Disliked: Amenities
There was no VIP treatment. The room had dated furniture. The tv had channels were Limited to basic cable. The black out drapes did not close fully, the hotel bar and restaurant were closed. It was the standard basic treatment I get from a holiday in.
Stayed 6 nights in Apr 2024

10/10 Excellent

KAREN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cambridge Suites is very convenient to shopping & dining. The suites are roomy and comfortable with many amenities like a microwave, refrigerator, wine glasses, corkscrew, Keurig, and small sink. Parking is also very convenient. We’d definitely stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean. Loved the security at door after hours, great area. Short walk to the Scotiabank arena
Stayed 1 night in Apr 2024

10/10 Excellent

Leah Marie

Traveled with group
Liked: Amenities
Fabulous customer service
Stayed 4 nights in Apr 2024

8/10 Good

Joshua

Traveled with partner
Liked: Property conditions & facilities
Very nice hotel, very good price, staff was extremely friendly
Stayed 1 night in Apr 2024

10/10 Excellent

NGUYEN

Liked: Cleanliness, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in. Very polite. Loved room! Would definitely stay here again
Stayed 1 night in Apr 2024

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Room good quality
Stayed 2 nights in Mar 2024

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
We really felt comfortable during our 1 week stay. The bed was very comfortable, water pressure was great. Rooms were cleaned very well. All staff were friendly and helpful. It is just steps from the queens subway stop.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sau Chun Tango

Liked: Cleanliness, property conditions & facilities
The room was big, clean and tidy. The location is convenient. Staffs are friendly and helpful. I very enjoy to stay there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, property conditions & facilities
Downtown location close to restaurants and Eaton’s centre
Stayed 4 nights in Apr 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Unique to have living area with separate bedroom
Stayed 2 nights in Apr 2024

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
It's a great centrally located hotel with affordable parking downtown. Suites are a nice size and it's always clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Marion

Traveled with partner
Liked: Cleanliness
Great location, quiet. Shower didn’t work.
Stayed 2 nights in Apr 2024

6/10 Okay

SHAHZAD

Disliked: Amenities
It is well situated but lots of construction in the area. Need to do a better job of cleaning. I found hairs in the sink and toilet so cleaning wasn't done well. They should have bathrobes available in all of the suites.
Stayed 3 nights in Apr 2024

8/10 Good

Angus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the tv in our living room wasn’t working but since we could use the bedroom one we did not report this issue at the time. Staff was nice, room was clean and the bed was comfortable. Would definitely stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was convenient Decor was nicely decorated
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very accessible, and staff was friendly and courteous. Liked the added feature of the security after main doors were locked after 10 PM. The gym on the 22nd floor though was the downfall and disappointing. Not very well equipped with working exercise machines.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

EVANGELIA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great location, comfortable hotel
Stayed 5 nights in Apr 2024

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Perfect all around. I will stay here again and recommend it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, spacious suite. Friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this property. Great room and complementary bottle of wine.
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Stayed 1 night in Apr 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lots of construction, and there was a protest blocking the entrance on arrival
Stayed 1 night in Apr 2024

10/10 Excellent

Tam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Simple yet well appointed hotel. Rooftop hot tub and sauna were great. Nicely located near the sights we wanted to see. A fantastic list of restaurant recommendations - every one we tried was outstanding.
Stayed 3 nights in Apr 2024

10/10 Excellent

SCOTT, Bowmanville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were amazing. The closeness of the hotel to transportation, shopping, and many dining options makes this hotel even more appealing. Loved my stay and would stay here again in the future
Stayed 1 night in Apr 2024

10/10 Excellent

Shawnda

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great choice especially for families
Stayed 1 night in Apr 2024

10/10 Excellent

Gustavo

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Fanny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok place to stay
Stayed 2 nights in Apr 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location and tremendous value.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near everything you could possibly need or do. Beautiful spacious rooms that are clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica, calgary

Liked: Cleanliness, property conditions & facilities
it was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near many good things in Toronto. Large room with comfortable bed that provided good sleeping 💤. Like all hotels carpet gets heavy wear & usage but rooms are well appointed . 2 large TV’s worked well for Leafs and Blue Jays games and good selection of channels. Complimentary coffee in the morning, newspapers etc ( no restaurant on site but many close) Great stay , would book here again 4 sure. Location is VG.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Spacious rooms Close to many amenities
Stayed 1 night in Apr 2024

8/10 Good

Anjali

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024