Ratings based on 6,391 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Convenient , close to hospitals

Posted Jan 28, 2015
Stayed in (deluxe) room ? not impressed needs rénovations Bath drain plug was stuck closed had to ripe it out to let water drain out , wall paper old. Staff was very nice room service food was very good and priced ok
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fredericton, NB

You can't beat the location

Posted Jan 27, 2015
It was under construction, but it was still a nice stay overall. The decor in the room was a bit dated and the room was a bit small for our 7 night stay. I was not happy to discover a $1.89 charge that was applied for every local call we made! The gym was great up on the top floor with an incredible view!! You can also sit in the indoor hot tub up there and see the skyline, including the cn tower. I would stay there again for sure! Do go to the concierge to purchase tickets in advance for most touristy things. They usually have a large discount and it means you can skip the line when you get there! The food in the lobby restaurant was lovely, but very overpriced.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown Toronto

Posted Jan 27, 2015
The room was very nice and clean. The climate control was poor. It was very loud and kept turning off and on which made it very difficult to sleep throughout the night.
2 out of 5
by A verified traveler

Room small bathroom was. Old tub drain was rusted

Posted Jan 27, 2015
The restraint is food court style which lower the class hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Halifax, NS

Very Good hotel in the heart of Toronto

Posted Jan 27, 2015
Pros: The staff was kind and efficient. The room was clean and comfortable. Excellent location.
Cons: Suggest mini fridge in the rooms.
Location: Near the subway station, street car and bus stops. Shopping center close by.
Excellent experience, will recommend and come again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

コストパフォーマンス良し

Posted Jan 25, 2015
ダウンタウンのホテルの中ではコストパフォーマンスがベスト。2回目の滞在です。リノベーションもすすみ一階のカフェテリアの営業が始まってから初めての滞在でした。2泊中、朝食1回、昼食を1回。10ドルは下りませんが出張ですので時間的な制約が大きい中効率的に時間が使えました。各部屋FREE WIFIがうれしいです。部屋は平均からいえば小さいですが、問題の無い範囲。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlington, ON

Terrific value!

Posted Jan 25, 2015
Pros: Location
Cons: Complete the renovations, as planned.
Location: Excellent location. Near everything downtown.
Clean comfortable hotel in downtown Toronto, close to all the action. Perfect for a quick inexpensive weekend getaway to Toronto.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location and price

Posted Jan 23, 2015
This is a big hotel so no ambience but it has everything you need and is right downtown. Beds are too soft for me though.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Ok hotel for a night

Posted Jan 21, 2015
Cons: Heating
Perfect location as it is located to SickKids hospital where I sometimes have to work. Overall is OK. The only thing I did not like was that they leave the heat off and the room was a bit chilly when I got there but could not leave the heat on overnight as it was noisy. They only provide one comforter so you may want to bring your long PJs if noise bother you while trying to sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

So close to everything

Posted Jan 19, 2015
Amazing time. Staff is great. Favorite hotel to stay at. Room was comfortable. Didnt want to leave.