Ratings based on 458 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Shows it's age

Posted Nov 16, 2014
Cons: Updating
Location: Casino near by and free shuttle to airport
Stay ok for one night, would not stay for any length of time
1 out of 5
by A verified traveler

Would not stay there again

Posted Nov 16, 2014
I did not expect Comfort Hotel to have such low standards. The walls of the room were so thin that i could hear the guests in the next room. When someone turns on the shower, it rattles right through the walls too as if someone was showering right in my bathroom. My toilet pipe was also dripping and making a whistling sound. Despite closing the door, and putting a towel below, I could still hear it. The air conditoner was loud but it worked to warm up the room. I turned it off immediately after it took the chill off the air. The bed was another thing - the bed sheets had stains, i am not sure if they were changed at all. The blanket and sheets were so thin and worn too. And it didnt take long before i started to feel the itch. It was definitely not a comfortable bed and I did not feel that the bed and mattress was clean and hygenic at all. Hence I did not have a good sleep. Will definitely not recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Halifax

Close to airport

Posted Sep 23, 2014
Cons: Location is far from downtown, but it has many bus stops nearby.
Nice staff, fridge and air conditioner in room, and cable tv. The building is taller than the surrounding ones so it has a nice view. Close to restaurants, supermarket and a mall.
Comment from Hotel Management
Sep 30, 2014 by Dmitry, Hotel Management
Dear Louise, I would like to thank you for your positive feedback!!! We really appreciate your comments and we hope you will consider using us in the future. Sincerely, Dmitry Paykin Director of Sales Comfort Hotel Toronto Airport North
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 21, 2014
Stayed for one nite everything was fine room was nice and clean.
Comment from Hotel Management
Sep 30, 2014 by Dmitry, Hotel Management
Dear Guest, Thank you for you feedback!!! We appreciate your business and hope you will consider using us in the future. Sincerely, Dmitry Paykin Director of Sales Comfort Hotel Toronto Airport North
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK, LONDON

nice hotel in etobicoke with good road links

Posted Sep 17, 2014
Pros: very friendly reception staff.
Cons: more than 1 lift will be helpful.
Location: close to etobicoke hospital. close to airport. close to highway 27 and 401 for transport links.
7 nights stay was peaceful. not noisy. comfortable rooms
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg

Nice hotel away from downtown.

Posted Sep 12, 2014
Pros: The location and price.
Location: Good location not too far from downtown and close to shopping.
Good location and price. Easy access to downtown. Stay here and avoid high downtown prices.
Comment from Hotel Management
Sep 16, 2014 by Dmitry, Hotel Management
Dear Guest, Thank you for your feedback!!! We really appreciate your business and hope you will consider using us in the future. Sincerely, Dmitry Paykin Director of Sales
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Humber College

Posted Sep 11, 2014
Pros: Close to Humber College. Shopping Centre across the street. Easy to access.
Lots of parking. Staff friendly and room clean. Fast check out.
Comment from Hotel Management
Sep 16, 2014 by Dmitry, Hotel Management
Dear Guest!!! Thank you for choosing our Hotel!!! We really appreciate your comments and hope you will consider using us in the future. Sincerely, Dmitry Paykin Director of Sales
1 out of 5
by A verified traveler

Below par hotel across from Woodbine racetrack

Posted Sep 3, 2014
We arrived at Comfort Hotel and were greeted with a disgruntled employee who seemed to receive little to no training in customer service. Going up the rickitty elevator, we dreaded what came next. We saw splatters of an unknown substance on the door and hairs on folded, unused, "clean" towels. Needless to say, we couldn't wait to check-out.
Comment from Hotel Management
Sep 16, 2014 by Dmitry, Hotel Management
Dear Guest, Thank you for taking the time to complete your review regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Dmitry Paykin Director of Sales Comfort Hotel Toronto Airport North
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to the Airport

Posted Aug 30, 2014
My experience was awesome! The airport shuttle was very efficient. The hotel personel were very helfpful and friendly. My room was sooooo clean and comfortable. I will definitely be staying at this hotel again. Thanks
Comment from Hotel Management
Sep 3, 2014 by Dmitry, Hotel Management
Dear Guest, Thank you for your feedback!!! We really appreciate your comments and hope you will consider using us in the future. Sincerely, Dmitry Paykin Director of Sales
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2014 on Hotels.com