Ratings based on 2,784 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Ab

Convenient Location

Posted Aug 28, 2014
Great location that was central to downtown and walking distance to some great shopping areas. The hotel is close to the subway and was surrounded by different fast food restaurants. Friendly staff and a clean, spacious room. The only peculiar thing was that there was no mirror or sink in the washroom. The sink and mirror we located on the opposite side of the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great location

Posted Aug 28, 2014
Pros: Location and cleanliness
The hotel is a good walking distance to Eatons Center.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Ottawa

Good Location

Posted Aug 27, 2014
Pros: Having a 24h Shoppers right across the street was very convenient.
Cons: Although the rooms were clean, I felt that the beds were uncomfortable. It was a basic hotel.
I was at this hotel for a conference and extended my stay. The hotel is in a great location - very close to the subway line as well as within walking distance to shopping areas. I felt very safe walking alone at night on Yonge St. as there was a lot of walking traffic.
Comment from Hotel Management
Aug 28, 2014 by Henry, Hotel Management
Thank you for providing comments, we certainly appreciate it. I am glad to hear you like our location.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Convenient for all downtown events.

Posted Aug 27, 2014
Staff was welcoming. First rooms besides the ice machine. Noisy! Staff willingly moved us to quieter inside rooms.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 26, 2014
Comfortable and well located; It´s close from several restaurants and comercial stores.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Great central location

Posted Aug 26, 2014
Pros: Clean good sized room.
Cons: Speed of elevator serving the second floor of the north tower. Other guests from other floors said it was only slow at that floor. Price of parking.
Great location in the center of it all. Parking is a bit expensive but there is no real street parking. I parked in the public garage across the street to save twenty bucks for the three nights I was there. Room was clean and in good condition. Carpet was very clean and relatively new. Elevator was always slow in the north tower. One elevator was out of service one day leaving only one elevator for seven floors of rooms. Ice machine was located on another floor but that was ok once I heard how loud it was when I filled my bucket. Lobby looks great and was usually full of people enjoying different aspects of the space. Malls are only a couple blocks off and the activity of Yonge street is right outside the hotel but it was never loud or disturbing in the room even though the buskerfest was being held during our stay. There are a good number of homeless people in the area but I found this true across the whole downtown area. It is a little disturbing but this is not a problem that the hotel can do anything about. We walked everywhere from the harbourfront to the shopping of Yorkville to the museum and ubiversity and to Chinatown, Little Italy, and the CN Tower.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 25, 2014
Pros: The location of the hotel is great if you are interested in downtown activities.
Cons: I preordered a fridge for my room. When I checked in, they said it would be there in 20 minutes. I went out for 3 hours and it was not there.
This was good value for what was paid, apart from the parking - it is crazy expensive and should be included. $35 to valet on TOP of the room rate or $29 to self park in a nasty lot. Valets try hard, but were always understaffed. The room was comfortable, but the layout was strange. The toilet and bathtub/shower were in one area, then you had to walk through the bedroom part to the other side of the room to wash your hands. I preordered a fridge for my room. When I checked in, they said it would be there in 20 minutes. I went out for 3 hours and it was not there. When I called about it, they said they did not have any fridges available. They could have at least put me close to an ice machine if I had known about that ahead of time, there are only ice machines on every second floor, way too far away. They called when I was out a second time and said they had found a fridge and tried to deliver it while I had a "DND" sign on my door (I always put one on for security reasons to deter potential thieves). It was not a great experience service wise, but the room was comfortable and had an iron and coffee maker in it.
Comment from Hotel Management
Aug 28, 2014 by Henry, Hotel Management
Thank you for providing comments regarding your experience at the hotel, we certainly appreciate your feedback and business. I am sorry to hear that you did not get the fridge you had requested until you called again.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Dated in good location

Posted Aug 25, 2014
Hotel is dated but in a good location. The elevators to the north tower were slow and one was out of service for part of out stay. Front desk staff were good. Disruptive noise all night from other guests in the hallway from 3 am on made it impossible to sleep on our last night. Bring earplugs.
Comment from Hotel Management
Aug 27, 2014 by Henry, Hotel Management
Thank you for providing feedback regarding our elevators. We will certainly be looking into the matter.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Good location

Posted Aug 25, 2014
My stay was good, the staff is excellent, but i think the curtains, bedding and carpets really needs upgrading, i think they look to ancient, the carpet needs cleaning or changed. Otherwise our stay was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leamington

AMAZING

Posted Aug 25, 2014
Pros: Everything
This is the first time I stayed at the Courtyard by Marriott Downtown Toronto, we had two rooms, both rooms were amazingly clean and the beds were soooooooooooooo comfortable. We would recommend this hotel to everyone. Thank you for a wonderful experience.