Ratings based on 2,834 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from vancouver, bc, canada

Downtown hotel

Posted Sep 21, 2014
Pros: Convenience for shopping and eating.
Cons: Water pressure in shower is a disaster. Takes a very long time to take a decent shower.
Convenient for shopping and casual dining. Hotel is a little "dated" and can do with a paint job to lighten it up. Staff helpful.
2 out of 5
by A verified traveler

It was downtown

Posted Sep 13, 2014
Pros: It was in walking distance of where we had to be.
The staff was pleasant enough. Our room was disappointing. The wallpaper was scuffed up. Paint was peeling in bathroom. The room was worn looking.
Comment from Hotel Management
Sep 16, 2014 by Henry, Hotel Management
Thank you for rating us and providing comments, I am sorry that we did not meet your expectation with the room condition and certainly appreciate the feedback. On the other hand, I am glad to hear you found our staff pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Sep 12, 2014
It was great. Good location. Friendly staff. Overall great
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Well situated and convenient for downtown Toronto

Posted Sep 8, 2014
Pros: Location
Cons: There weren't a lot of lifts for the size of the hoter.
Location: Well located on Yonge Street not far from shopping and very close to eating/drinking places
The breakfast was very varied and there was something to suit everyone. The hotel was located near the Eaton Shopping Centre and close to many restaurants and fast food outlets. The rooms were comfortable and clean and the staff friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Sep 8, 2014
Front desk staff were very friendly and early check in was no problem
4 out of 5
Recommended
for Everyone
by A verified traveler

wonderful hotel!!

Posted Sep 7, 2014
we made a reservation of 3 rooms. It was nice and cozy. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Excellent Hotel

Posted Sep 7, 2014
Pros: Everything
Cons: It was all good
Location: The location is excellent, halfway between the Eaton Centre and Bloor Street it is walking distance to shops and entertainment.
One hotel stands out in my years of travel, the Hilton in Budapest, where every time I left or entered the hotel I was greeted by name. At the Marriott Courtyard in Toronto, I now have a second memorable experience. Greg at the front desk was an excellent introduction to a very good hotel. The staff were friendly and nothing seemed like too much trouble for them. Very well trained in the hospitality industry they made it a pleasure to stay there. I would recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location right by subway

Posted Sep 6, 2014
Pros: Valet parking, restaurant right on the first floor, good location
Cons: A refrigerator in each of the rooms would be good. The airconditioner unit was already at the coldest, the fan at the highestnot able to make it cold
Location: We were there to go to an appointment at the Toronto General Hospital. We could have jumped on the subway and gone to any number of places.
We had a good stay, excellent staff, eager to serve us and make sure we were getting what we needed
2 out of 5
by A verified traveler from Vancouver

Overrated Hotel at good location

Posted Sep 6, 2014
Pros: More or less nothing. Only the location is perfect for downtown Toronto visitors.
Cons: Total renovation required.
Location: Perfect location for downtown visitors/shoppers. Subway at doorstep. Tourist attractions, shopping and restaurants nearby.
Overrated, run down hotel, renovation needed badly. Age creeps out in room, bathroom and entire hotel facilities.
Comment from Hotel Management
Sep 9, 2014 by Pam, Hotel Management
We appreciate your comments on our great, convenient location. We do hope that you will come back once our renovations are complete next year.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Convenient and friendly

Posted Sep 6, 2014
Cons: The bed was comfortable, but could have been nicer, but I still slept well.
Location: Close to subway, the church street village and easy access to anything downtown.
Great location for what I was planning for the weekend. Staff is friendly and rooms are clean.