Ratings based on 2,890 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent; room was very clean, staff accomodating

Posted Oct 20, 2014
My only recommendation is to have key readers at closed entrances and more variety to the lounge restaurant. Really was very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis,IN

Great location

Posted Oct 18, 2014
Pros: Location, amenities
Cons: Free washer and dryer to use, but dryer didn't work
This hotel was very convenient to walk to many museums, CN tower, Hockey Hall of fame,etc. it had an excellent restaurant and the bistro grill was great for a quick breakfast or lunch. Comfy room with plenty of room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel. Suited my needs in downtown area

Posted Oct 18, 2014
Pros: Location and overall cleanliness.
Cons: Cheaper dining prices.
Stayed two nights. No problems. Thought breakfast buffet was a little expensive, but food was good
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

3rd visit here - another good experience l

Posted Oct 16, 2014
Clean rooms, friendly staff, downtown location - walkable to many of the attractions. Subway and streetcars a 2 min walk. Walk down to Eaton Center is about 10 minutes. Yonge and Bloor shopping area is about a 15 minute walk. Friendly staff during check in and checkout process. Rooms were basic and clean. Normal size per any average Toronto hotel in downtown Toronto. Will stay again!
Comment from Hotel Management
Oct 19, 2014 by Henry, Hotel Management
Thank you for rating us and providing comments. It is certainly appreciated. I am happy to hear you enjoy your over all experience at the hotel and will consider staying with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Very nice hotel located in downtown Toronto.

Posted Oct 15, 2014
Pros: Location. Staff. Price.
Cons: The hotel its a bit old but I heard that they are renovating the whole building starting next year
Location: Great location. Super convenient for visiting and shopping.
Courtyard by Marriott Downtown Toronto is a very nice hotel located in downtown Toronto. Its location is very convenient when it comes to visit the city. Rooms are good and staff is very friendly and nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, bc

Eco. Grade hotel in downtown,toronto

Posted Oct 15, 2014
Older condition, but at yonge St., near eaton center & university.
Comment from Hotel Management
Oct 19, 2014 by Henry, Hotel Management
Thank you for providing comment and rating us. I am sorry to hear that our condition did not meet your expectation, however happy to hear that you find the location ideal.
3 out of 5
by A verified traveler

disappointing stay

Posted Oct 14, 2014
Pros: location
Cons: Rooms can be better cleaned!
Location: Less than a km from Eaton Centre and close to theatres and sporting venues
This is my 4th time staying at this hotel and I've usually found it to be satisfactory. however during this stay I found that the room was not clean. Hairs in the bathtub,(curly and black and myself and family are dark blond).Also the room was very dusty, looked like it hadn't been dusted in weeks.
Comment from Hotel Management
Oct 19, 2014 by Henry, Hotel Management
Thank you for rating us and providing comment regarding the cleanliness of guest room. Please accept our sincerely apology and kindly note that it will be passed to the housekeeping department for proper follow up.
3 out of 5
Recommended
for Everyone
by A verified traveler

Go for it!

Posted Oct 14, 2014
Cons: A more friendly reception!
Location: The hotel is the an excellent location; right at Downtown Toronto, near are so many coffee shops, restaurants, bars and pubs, movie theater and more.
The hotel is very clean and comfy, the staff is ok; they need to be a little more friendly at the front desk; housekeeping was excellent. I would go back.
Comment from Hotel Management
Oct 14, 2014 by Pam, Hotel Management
I am delighted to hear that you enjoyed your stay with us and found our housekeeping service to be excellent! I am sorry that you did not receive the friendly, attentive service that our Front Desk is known for. Your comments will be passed on to the Front Office Manager. Thank you for staying, we do hope that you will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice Hotel in Toronto City.

Posted Oct 14, 2014
Pros: The best aspect is the location of hotel.
Cons: Keep like that in the future.
Location: Location is the best of the Hotel. Everything is close,
The service was excellent, people were very nice,the food was excellent, and the bedrooms were very clean as well as large. Another great thing was that the free wifi connection was quite strong unlike many other hotels that claim to have wifi but do not. I recommend this hotel to anyone looking to have a nice vacation with the family as it has many other great aspects as well.
2 out of 5
by A verified traveler

Nice location but the service was disappointing

Posted Oct 14, 2014
The staff was pretty snobbish, the breakfast buffet was inadequate (the in room directory mentions there's an omelette bar that's no longer there) and the cleanliness was questionable.
Comment from Hotel Management
Oct 15, 2014 by Pam, Hotel Management
I am sorry that you did not get to experience the wonderful service that our associates are known for. Thank you for bringing to our attention about the omelette bar in the directory, these are currently being reprinted. Thank you for your business!