Ratings based on 3,387 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester, Minnesota

Posted Dec 24, 2014
Nice people. The front desk friendly. The Bell man was GREAT! The Limo Company connected to the hotel was FANTASTIC!
4 out of 5
Recommended
for Everyone
by A verified traveler

Short stay but pleasant.

Posted Dec 21, 2014
Pros: Definitely the access to all the subways, restaurants, bars and shopping was a huge bonus.
Cons: Didn't really run into any issues, have no real complaints.
We only stayed one night and really only used the hotel just to sleep. Nice part was had great access to the subway, close to pretty much everything. Staff was pleasant, hotel and rooms were clean...partier's coming back to rooms were a little loud but it settled down after a bit. Valet service was awesome...very efficient and didn't have to worry about parking...bonus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Nice hotel downtown.

Posted Dec 20, 2014
Stayed Saturday overnight. Came home drunk at 4am, they didn't have pizza. Disappointed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kitchener, ON

Excellent Location

Posted Dec 20, 2014
This hotel is conveniently located on walking distance to Dundas Square, Eaton Centre and Bloor St. Room was comfortable, clean and the staff was very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sudbury, Ontario

Great staff, clean room, pool needs updating

Posted Dec 18, 2014
Pros: The staff were great.
Cons: The pool area and the guest rooms could use some updating.
Check in and check out were both easy and friendly. Room was super quiet, clean, and comfortable. The pool/hot tub area needs updating (and is very cold) and the pool itself didn't seem very clean. Location of the hotel is great, easy to get to on foot/by TTC.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
A good hotel. Staff were pleasant, facilities were good. Rooms were comfortable, clean, bed was new. No fridge or microwave though. Near metro and plenty of restaurants just outside.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. staff very pleasant and helpful

Posted Dec 15, 2014
Pros: location and great staff
Cons: fine
Location: Shopping, subway,
Very positive. Great location, staff were helpful and very pleasant
3 out of 5
by A verified travelerfrom Thamesford

Not all that!!

Posted Dec 15, 2014
Pros: They let us check in early.
Cons: Pool area, bathrooms, pillows, freshen it up a bit.
Location: Location was good being right beside the subway. Coffee shops all around. Things in walking distance..
We were pleased we could check in early. That was Awesome. Apart from that, it was ok. There was 4 of us and only 3 towels, The Tv didn't work and we had to call the front desk, although they sent someone up VERY QUICKLY which was Awesome. The bathroom was so small, and weird with the sink in another room. The pillows were not comfortable at all. The room was dingy and not up to date at all. The bed skirt didn't fit the bed. There was a strange smell in the room. The sub way was almost right outside the hotels door, which was really nice. The pool is so small, and the hot tub was only warm not hot.. Which was disappointing. Overall the stay was just ok.. When we come back to Toronto, we will probably look else where to stay.
Comment from Hotel Management
Dec 17, 2014 by Pam, Hotel Management
Thank you for your feedback. I will ensure that your comments are passed on to the appropriate departments. Thank you for staying.
3 out of 5
by A verified traveler

Hotel was ok..........

Posted Dec 15, 2014
Not very impressed and I've stayed at plenty of the Marriott Hotels
Comment from Hotel Management
Dec 17, 2014 by Pam, Hotel Management
I am sorry that you did not have an enjoyable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel on Yonge

Posted Dec 15, 2014
Pros: Very close to my destination. Had a Starbucks.
Cons: Beds and bedding uncomfortable…very old/used furniture to sit on etc.
Staff friendly and helpful. Rooms dated -- beds/furniture uncomfortable.
Comment from Hotel Management
Dec 16, 2014 by Pam, Hotel Management
Thank you for your feedback. I am glad that you got to experience what our hotel is know for "friendly, helpful staff". We do hope that you will be back to see us again.