Ratings based on 6,825 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oshawa

Right downtown

Posted May 23, 2015
Stayed one night. Good variety of spots to eat right in the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Great location and amenities

Posted May 23, 2015
Excellent check in and decent room dated but clean great location for business Good bang for the business traveller dollar Will stay again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

convenient to hospital

Posted May 22, 2015
I came to Toronto to visit an ailing friend who was in Toronto General Hospital. My room was very comfortable and the hotel conveniently situated only 2 blocks from the hospital.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Perfect location and close to lots of amenities

Posted May 22, 2015
We spent 6 nights at the Eaton Chelsea in May. Staff were friendly and helpful and the gym was large with plenty of machines and weights. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Breda

Prima hotel. Voor herhaling vatbaar.

Posted May 22, 2015
Ik was voor een congres in Toronto. Dit hotel voldeed aan alle behoeften hiervoor: centrale ligging, schoon, prettige ontbijtgelegenheid, ruim, wifi (wisselend van kwaliteit, maar over het algemeen voldoende), fijne en schone badkamer.
3 out of 5
by A verified travelerfrom North of Toronto

Central but disappointing for price

Posted May 22, 2015
Pros: The bed was great! Central location.
Cons: Service
Location: Lots of things,...too numerous to list!
Too much money spent for what I received. Came in at 7:30 at night on a Wednesday and there was difficulty finding a room that was clean. What? I had to wait in a line for over 15 minutes waiting to get checked in. (again, on a Wednesday?) No fridge, no water.....for 300.00 a night (tax in)
4 out of 5
Recommended
for Everyone
by A verified traveler

Was good and excellent !

Posted May 22, 2015
Pros: location staffs room condition near by subway, shops
Cons: no, just good for everything
Location: College st and Dundas Sub st. way station was near by about 5min far away Shoppping center (Eaton center) was also near by
Room condition was clean Sub way station was near by about 5min far away (College st) Shoppping center (Eaton center) was also near ( about 7min) Recommand here !
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel, a bit far from the convention center.

Posted May 21, 2015
Very nice room, excellent staff, nice breakfast options.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sudbury

Nice Hotel, Great location!

Posted May 21, 2015
Pros: The location, the pleasant staff
Cons: The wait times for Check In/Out and at the Market.
Location: Toronto Eaton center is a block or two away for great shopping. Plenty of fantastic restaurants steps from the hotel door.
This hotel is situated in a great location. It is walking distance to the Eaton shopping center, and is surrounded by amazing restaurants and things to do. There is a subway station within a block of the hotel which makes travelling around the city a breeze. Flying in from Billy Bishop the hotel is a short 15 minute taxi drive or you can take the free shuttle and hop on the subway. The Hotel has lovely restaurants with a nice variety of food. I very much enjoyed the adult only pool and whirl pool after a long day in the city. The staff was very nice and pleasant to deal with. I experienced some disappointment with early check in and long wait times to check In/Out. Other than that I enjoyed my stay, and would stay there again!
3 out of 5
Recommended
for Families
by A verified traveler

Overall it was good.

Posted May 21, 2015
Pros: I liked the speed in which we cheked in and the cheap the room up-grade was.
Cons: Some of the facilities need to be remodeled.
Location: The location was great.
In general, it was a good experience. The majority of the staff was very nice, but unfortunately a lot of the facilities closed very early.