Ratings based on 505 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good rooms for large family

Posted Mar 3, 2015
We stayed here twice for quick airport layovers. Expect a $60-70 cab fare to get here from the airport. Great staff and customer service, great free breakfasts. Rooms are decent - small and dated. But did the job.
4 out of 5
Recommended
for Everyone
by A verified traveler

Short, but Sweet Stay

Posted Jan 29, 2015
Pros: The hotel staff was EXTREMELY accommodating and knowledgeable. The went out of their way to look up directions for us and make us dinner reservations.
Cons: The elevator area could be a little cleaner. And I would have liked to have some toiletries in the room. There were none.
Location: Went to a Korean place for dinner called Song's Cook Kitchen. It was close to hotel and excellent. Also, hotel was close to Rothbart Pain Clinic where
Was in Toronto for an appt. needed a place close to Rothbart Pain Clinic. Very surprised with the room, considering the price. The king size bed was extremely comfortable and I loved the clean jacuzzi tub. Would definitely recommend this room to others and will stay there for all future trips in this area of Toronto. The continental breakfast was above and beyond. The staff went out of their way to recommend and even call a restaurant late at night to see if they were open and asking if they had pie. LOL
1 out of 5
by A verified travelerfrom b

Stayed one night, New Years eve Very loud,

Posted Jan 6, 2015
Fire alarm pulled as a prank twice During sleep time
Comment from Hotel Management
Jan 19, 2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I sincerely apologize that we did not provide comfortable accommodations during your recent stay. I completely understand that the fire alarm sounding several times would pose as an inconvenience to you. As this hotel's manager, I can assure you that I have reviewed the situation and will be taking additional steps in the future to minimize this issue. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

get away

Posted Jan 6, 2015
Pros: Quiet,clean, comfotable
Cons: There a a complinary dinner served in the restaurant dining area however it cannot be taken in the hotel room so I did not bother with it.
Location: not sure what was around the area just want to relax and get away from everything.
Quiet, relaxing comfortable, clean, lots of parking area. close to the highway
Comment from Hotel Management
Jan 19, 2015 by Manager, Hotel Management
Thank you for telling us about your experience. We are so glad that you enjoyed your quiet, comfortable room and our convenient location. Thank you again for your kind words. We hope to provide you with another relaxing stay in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingston, Ontario

Great value

Posted Dec 18, 2014
Pros: Good location- good value- good breakfast- good staff
Cons: We did not stay long enough to be able to comment accurately.
Location: The hotel is about 10 minutes from Vaughan Mills and about 18 km from Pearson Airport. Not a lot of choice for quick food right near the hotel.
We had a late arrival and mid-morning departure- so did not have the chance to experience the light evening meal that is provided during the week- but thought this was a nice touch for guests. Breakfast was great - good variety and nice to have hot items. We only encountered one of the staff when we checked in and he was great - very friendly and helpful- gave us a room that was close to the breakfast room and close to the exercise room on the ground floor- nice and quiet- no problems with noise. The staff in the morning in the breakfast room replenished the items right away and we had a great choice of hot and cold, sausage/scrambled eggs and yogurt/mixed fruit/cereals and juices/coffee. We booked through expedia and our actual cost was less than what was originally quoted. Overall great value for our stay- nice and close to shopping at Vaughan Mills Mall- but not as expensive as staying closer to the mall.
Comment from Hotel Management
Dec 23, 2014 by Manager, Hotel Management
Jan - We want to thank you for taking the time to post a review of your stay. We appreciate your kind words about your encounters with our staff, the pleasant breakfast selection offered, and our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, excellent value

Posted Dec 16, 2014
Pros: Helpful staff, extra amenities and services
Location: 15-minute bus ride/walk to York University. A few outlet and other malls within a $10 - 15 cab ride. Easy access to highways.
Stayed for an extended research trip to the Ontario Archives (15-minute bus ride/walk away at York University). Staff very accommodating. Many extras included in the price: an airport shuttle (ask at the desk), simple dinners served on weekdays, pleasant outdoor courtyard seating with a barbeque for guest use, wi-fi, free popcorn in the lobby, etc. Rooms (1 br suite) are large and comfortable, well-appointed. Convenience store in the lobby for snacks and do-it-yourself frozen dinners. The extra amenities are much appreciated, especially for long stays, as without a car you are stranded at this location (not a lot of restaurants or stores within walking distance). Good soundproofing in rooms. Happy to recommend this as the best option in the vicinity. Thank you!
Comment from Hotel Management
Dec 23, 2014 by Manager, Hotel Management
We appreciate you taking the time to write such a pleasant review. It's great to hear that you appreciated our helpful staff and enjoyed our many amenities. Thank you again for your kind words. We hope that you will return to our hotel or any of our brand locations in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa,Ontario

Nice place..very convenient too!

Posted Dec 1, 2014
Pros: Location, staff, room size, cleanliness.
Cons: Bed was pretty hard but I know its not the Ritz Carleton...Breakfast has no hot items on the weekend which was disappointing.
Hotel is right off the 400 so easy to find. Its fairly new and clean. The room was large and had a large fridge as well as sink and stovetop and microwave. TV in the living area and bedroom which was nice!
Comment from Hotel Management
Dec 5, 2014 by Manager, Hotel Management
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your spacious, clean room and your fully equipped kitchen during your visit with us. As well, I am glad to hear that you found our location to be convenient. Still, I apologize that you were not entirely satisfied with the comfort of your bed and our grab-and-go breakfast selection. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Couples
by A verified traveler

Great place to stay

Posted Nov 25, 2014 on Hotels.com
This is the second time I have stayed at this hotel and I will definitely be back. Close to major highways, shopping centres and restaurants. Staff very friendly and helpful...
Comment from Hotel Management
Feb 7, 2015 by Manager, Hotel Management
I want to thank you for taking the time to post your recent experience at our hotel. I'm thrilled to hear that this is your second time staying with us l and you had a wonderful experience. I am pleased to know that our staff provided helpful service and that our location was convenient for you. The staff and I would like to thank you again for your continued support and look forward to welcoming you back in the future!
5 out of 5
Recommended
for Couples
by Salvatorefrom Toronto

Regular Hotel Guest

Posted Nov 25, 2014 on Hotels.com
Always a pleasant stay at this location with great service.
Comment from Hotel Management
Feb 7, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review about our hotel. It was a great pleasure to read that our staff consistently provides you with the quality service that you deserve. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
5 out of 5
Recommended
for Couples
by Manonfrom Laval

Sejour d'une nuit

Posted Nov 21, 2014 on Hotels.com
Tout était parfait et au dela des mes attentes pour le prix payé