Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom midtown Toronto

Pleasant surprise

Posted Apr 18, 2015
Pros: See above
Location: It was close to the convention centre at the nearby Hilton Meadowvale.
The room was extremely comfortable. Nice king bed and lovely white bedding. Room was well decorated and up to date. Front desk was friendly and parking was ample. We really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Windsor

Nice hotel

Posted Apr 15, 2015
Pros: Facility
Cons: bell boy!
Had a great experience!!! Great restaurent, friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great bed, so comfortable!!!

Posted Apr 7, 2015
I had a great 2 nights , such a wonderful bed, but unfortunately no brunch on the weekend after 11am. Food was good, staff was friendly but not larger enough safe for storage. Still I enjoyed my stay although no beauty parlor available! A bit far from the airport.
1 out of 5
by A verified traveler

terrible

Posted Mar 31, 2015
Pros: nothing
Cons: the window was beoken in room 704 and the shower design with tempered glassdangerous and unfinished on corner. houskeeping and food was terriable
Location: nothing really hard to get directions from staff for nearest timhortons
when arriving at the hotel i recieved my key and went to my room. the key however did not work frusterated and tired i went backdown to front desk and told her my problem. she asked me if i turned the door handle? i said that it was pretty self explanitory and it didnt work.she then asked me if i removed the key before or after turning the handle, by this point im so tired and frusterated i cannot remember every way i tried so i said i would try the key again, i went back to my room 519 and the key didnt work so i used the phone by the elevater to call front desk and explained my problem i said im from 519 and she imediately cut me off and said how sorryshe was it was her fault i was suppose to be in 513. i open my room with no problem and when i entered i was immediately upset. this wasnt the room i was expeecting. my husband had told me he got me the best of the best suite w fireplace and i entered 2 queens no fire place and house keeping is a major concern i didnt want to use the hotel phone to call front desk i called my husband from my cell and told him how displeased i was. he assured me he would get me a better room. room 704 i was given told best of best...disgusting not again what was in picture online and houskeeping is a real issue at this hotel, the window was broken and tapped with clear tape. that concerned me. food was terriable and over priced i was very displeased with this hotel first and last stayat four points sheriton
3 out of 5
by A verified traveler

It was okay, just okay

Posted Mar 27, 2015
Pros: It was clean enough.
Cons: update it.
Location: If you have a car and want to use it, there are plenty of restaurants within reach.
I can't say anything bad, just that it was okay. And okay is not good enough for an area with plenty of choices. I suppose people stay there for the points. The facility is dated. Everything feels worn and cheap. The immediate area nothing special. If you want to impress someone this is not it. For just a little more money, 10 or 20 dollars, you can find much nicer. If saving that is important, than this is okay.
1 out of 5
by A verified travelerfrom Mississauga

Disappointing !!!

Posted Mar 16, 2015
Cons: Address concerns in a profession manner !
Location: Location is fine , hotel not so much !!!
Paid for a King Room was given a Double , told the front desk about my reservation and they completely discounted my issue and said it was booked through a 3rd party and nothing to do with them . Showed the front desk my King reservation confirmation the next morning and no compensation for their error ! Construction in the front lobby of jack hammering tiles , wished I stayed at The Motel 6 !!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel uncomfortable pillows

Posted Mar 10, 2015
Hotel is nice for a one night stay the girl at the front desk was a bit rude. The door in my room for the bathroom was hard to close, right when you came off the elevator there was renovation being done which wasn't a very pretty sight, and as for the bed I had a king size it was nice & comfy but the pillows were way too soft as it was very uncomfortable & I went home sore I did not sleep at all it was that bad. Lastly the room I booked or I thought I did looked a bit different than when I saw it online it looked nicer than when I actually got there. This hotel is alright, definitely not the best.
5 out of 5
Recommended
for Everyone
by A verified traveler

greatest

Posted Feb 16, 2015
it was very warm welcoming. People and the staff was amazing. I would certainly pay them a visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence

Posted Feb 8, 2015
Every aspect of my 4 night stay was excellent!!!!!
3 out of 5
by A verified travelerfrom Prince Albert SK

Airport drive

Posted Feb 6, 2015
If you say here please keep in mind they make it sound close to the airport but it is a 65.00 cab ride both ways. Food was good though.