Ratings based on 812 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler

Good but loud

Posted Aug 15, 2014
Comfortable beds ans staff was great however air conditioner is very loud and I had a room beside the elevator and that too was very noisy and did interrupt my sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

Very nice

Posted Aug 12, 2014
Nice, comfortable, reasonably priced hotel next to the airport, ad so ideal for one-night stay or early morning departures.
Comment from Hotel Management
Aug 15, 2014 by Mariel, Hotel Management
Hi Mojtemotaokoplo, Thank you kindly for submitting a review! We are glad to hear you enjoyed your stay. We hope to see you again soon! Kind Regards, Mariel Barbaza Assistant Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort St John

Nice hotel close to airport, affordable

Posted Aug 12, 2014
Reception poor. No effort made to say luggage trolleys were available , SPG membership not acknowledged. Noises from other guests late at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Very handy for my travel purposes

Posted Aug 5, 2014
Pros: Price and proximity
Decent and clean hotel with a very handy shuttle service for my purposes
Comment from Hotel Management
Aug 13, 2014 by Mariel, Hotel Management
Hi Dave, Thank you kindly for your review! I am pleased to hear you enjoyed your stay and that our shuttle was convenient for your travelling needs. We hope to welcome you back soon! Kind Regards, Mariel Barbaza Assistant Front Office Manager
4 out of 5
Recommended
for Families
by A verified traveler from Quebec city

Nice hotel

Posted Aug 3, 2014
Great staff! Quick pick up at the airport! Perfect place to stay for a one night
Comment from Hotel Management
Aug 15, 2014 by Mariel, Hotel Management
Hi Julie, Thanks for your review! I am happy to our staff made an impression on your stay and we are convenient located for your travelling needs. Hope to see you again soon! Kind Regards, Mariel Barbaza Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver area, BC

Nice hotel close to airport

Posted Jul 28, 2014
Pros: Clean and comfy with close proximity to airport
Cons: Serves my purpose perfectly at an affordable rate
Comfortable stay and enjoyable dinner with lovely server who has worked there quite a while and remembers me each time, even though I only average about 1 stay per year
Comment from Hotel Management
Aug 2, 2014 by Mariel, Hotel Management
Hi Dave, I am so pleased to hear that our staff has made your stay memorable each time. We strive to ensure a comforting and uncomplicated stay for all our guests, in which I am happy to see that we have accomplished this with you! We look foward to welcoming you back again! Kind Regards, Mariel Barbaza Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Enjoyed

Posted Jul 27, 2014
Don't eat in room cost too... go to the cafe in hotel
Comment from Hotel Management
Aug 1, 2014 by Mariel, Hotel Management
Hi Terri, I am happy to hear that you enjoyed your stay with us! We certainly hope to welcome you back soon! Kind Regards, Mariel Barbaza Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Staff

Posted Jul 15, 2014
Initial room smelled of body odour and we were reassigned a new room immediately
Comment from Hotel Management
Jul 18, 2014 by Jason, Hotel Management
Hi S, Thanks for the great rating! We are sorry if your first room did not smell fresh. It's great to hear that we dealt with the problem quickly. Best Regards, Jason Goulding Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Travel through Toronto

Posted Jul 14, 2014
Pros: Easy to get to.
Cons: pricing is high for the hotel.
Location: Close to airport, convention center, bus to subway and airport.
Spent a nite at the hotel on our way through.. Good service. Parking fee covered by hotel. Room nice, a bit dated. Would stay again at the discounted rate of $129 but not at regular rate of $209
Comment from Hotel Management
Jul 18, 2014 by Jason, Hotel Management
Hi business travel, Thanks for choosing to stay at the Four Points Toronto Airport. Your feedback is truly valued. We are pleased that you found our staff service to be good. Just to let you know that we will be heading into renovations next year to update our look! See you again when you're back in the area. Best Regards, Jason Goulding Front Office Manager
3 out of 5
by A verified traveler from PA

OK to stay

Posted Jul 5, 2014
Pros: close to airport
Cons: cleaness
small room, the beds were clean, not very clean bathroom
Comment from Hotel Management
Jul 14, 2014 by Mariel, Hotel Management
Hi minijing, Thank you for your feedback! It is truly appreciated. Please accept our sincerest apologies if the bathroom did not meet your expectations. Our housekeepers strive hard to ensure the rooms are spotless for our guests. Thank you again for your review. Kind Regards, Mariel Barbaza Assistant Front Office Manager