Ratings based on 1,172 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa, on

Nice hotel, friendly staff.

Posted Mar 24, 2015
We had a wonderful stay,the room was very nicE. It was close to everything we were going to do. Breakfast at Casey's was delicious :) w I used edefinatly recommend to a frienfriend. I would also stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good central location

Posted Mar 23, 2015
Pros: Front of house staff excellent.
Breakfast buffet not good enough too expensive for what was on offer.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

First NHL game with grandson

Posted Mar 22, 2015
Pros: Location
Cons: State that entrance is actually on Jarvis Street
Location: Is very close to the Yonge-Dundas Square
Everything was great with the exception that hotel address states Dundas Avenue but the entrance is actually on Jarvis street which is confusing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Mar 19, 2015
We had a suite ! It was huge and very clean and comfortable !! The hotel is very clean, staff was great I would stay here again ! It was close to everything we wanted to do we were able to walk :)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nitty Gritty in the city

Posted Mar 19, 2015
Pros: Room rate was reasonable, centralized location to downtown, walking distance to a lot of food venues and stores. The desk people were very friendly.
Cons: Shower curtain should be replaced, jacuzzi should be cleaned and sanitized, pool temp could be a bit warmer.
Location: Walking distance to the Eaton Centre, many other stores and food venues. Any kind of ethnic food is available for your pallet.
Room is not bad for the price, but you do have to pay a hefty sum to park ($37 + tax), Convenient location -- 2 blocks from the Eaton Centre and Dundas Square. Around the corner of the hotel it is a bit sketchy. Pool was chilly for me, but the kids jumped right in. I chose the jacuzzi, but when I turned the jets on and got in, I noticed as it foamed up, the edges had dark scum looking residue appearing, so I got out and showered immediately. Requested towels at the pool and they brought them within minutes. Room was comfy, room temp was great, beds and linen were clean, but shower curtain was a bit tattered. Rested well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cambridge,Ontario,Canada

was an awesome hotel close to everything

Posted Mar 18, 2015
Pros: pool, hot tub, closeness to mall and bus terminal awesome employers was a great experience and will be back to this hotel
Cons: pool maybe left open till midnight
Location: eaton centre,movies tons of resturants street car right out side at corner ,timmies right across the road within walking distance to the greyhound bus
had an awesome time everything about my stay was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom barrie, ontario

Nice hotel in central Toronto

Posted Mar 17, 2015
Nice pool and fitness Centre and friendly staff. Hotel really close to everything and across street from Tim Hortons . Just down from Eaton center and restaurants all over.
3 out of 5
by A verified traveler

Posted Mar 11, 2015
The room was not clean, the walls were filthy as though they hadn't been cleaned. Very uncomfortable mattress. Won't stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Convienant location DT

Posted Mar 9, 2015
Shady people around , lots of suspect activity near shelter.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo NY

Perfect location!!

Posted Mar 9, 2015
First trip to Toronto and I had a wonderful experience! This hotel was awesome! DISLIKED THE EXPENSIVE DAILY RATE FOR PARKING!