Ratings based on 1,753 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Convenient location. Helpful staff. Good restaurant. Nice rooms. Frequent shuttle.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Great Hotel For Good Price

Posted Apr 18, 2015
Pros: Fast service. convenient location and wonderful staff.
Location: There was restaurants close by that you can have incase you don't like the hotel food.
I had to overnight in Toronto to catch an early morning flight. I had a wonderful and fast experience with the check-in. Front desk personnel was pleasant and nice. Hotel restaurant was located right at the lobby. Room was clean and beds were comfortable. This hotel was very nice for its price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Halifax, Nova Scotia

Very Nice and Comfortable

Posted Apr 17, 2015
Pros: Clean, comfortable and quick check-in
Location: Very close to the airport
Arrived for an overnight stay between connecting flights. Front desk staff very friendly and accomodating, fast check-in. Room was very nice, clean and bed was very comfortable. The sliding door between the sleeping and bathroom was nice as the hotel was very busy and it helped eliminate any noise from the hallway. Had a bite to eat and a few drinks in the bar, service was really good.This was our second stay at this hotel and even better this time. Also we had just came from the Hilton in Puerto Vallarto which again was an exceptional stay. Keep up the great sevice Hiton.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Overnight by the Toronto airport.

Posted Apr 13, 2015
Pros: Clean and felt new.
Cons: Free in room wifi. The atmosphere felt clinical rather than welcoming.
Location: Good access to airport. Not much close to the hotel for dining or entertainment.
The hotel was adequate for the purpose of the stay.
1 out of 5
by A verified travelerfrom toronto

I was not pleased at all

Posted Apr 13, 2015
I stayed over night for a business meeting and had kids running all over the floor until 1 am had no sleep what so ever, complained to staff did nothing about it.
1 out of 5
by A verified travelerfrom g

Nothing nice to say

Posted Apr 11, 2015
I really have nothing nice to say about my stay here. Just a lot of things wrong to add to a bad experience. The restaurant bill was 150$. I gave zero tip. Terrible service. Had 1 guy on. Took him 20 mins to even see me my wife and 2 kids. made us change sections. Never offered us drinks. Had to ask as we were eating. Never asked how our meal was. Messed up my order and tried to say I ordered it wrong. Etc. very noisy. I have a 2 year old and I coukd hear her cry all down the hall. Asked about pool front desk laughed at me saying it's closed only outdoor pool. Asked front desk fir a pizza place that delivered. Nothing. The list goes on
5 out of 5
Recommended
for Everyone
by A verified traveler

Near Toronto international airport, free shuttle

Posted Apr 8, 2015
Pros: Good restaurant.
Friendly desk and restaurant staff, spacious room with large walk-in shower and quality soaps, lotions and shampoo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay

Posted Apr 7, 2015
Pros: The cleanliness and service
Location: The location to the airport was awesome
The room was very clean and nice. The staff was very professional and the park n fly was very easy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Posted Apr 7, 2015
Overall, room is clean & comfortable. Window shades darken room wch is fantastic! Couldn't sleep so wanted to watch movies & found out movie box wasn't working. They offered for someone to come & take a look but who wants to be bothered @ midnite?...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice hotel

Posted Apr 6, 2015
It was comfortable but the only thing is that they didn't even put a bottle of water in the refrigerator. I think they should at least provide complimentary bottle water.