Ratings based on 1,316 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Manitoba

close to the airport

Posted Oct 29, 2014
Pros: it was close to the airport,has free shuttle,bed was clean and comfortable,elevators worked well and the shuttle in the morning was prompt and curtiou
the shuttle could have been better,the room seemed drab with cheap furniture,however the bed was very comfortable,the price was o.k.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near airport

Posted Oct 28, 2014
Pros: Very close to airport
Cons: Layout of room was a bit strange
We had a flight leaving the next morning so stayed at the Hilton as was very close to airport.. Hotel , dining and staff were all nice. We would stay there again mainly for the convenience
1 out of 5
by A verified traveler from Canada

Won't guarantee what you book though Expedia

Posted Oct 24, 2014
Pros: Nothing
Cons: Staff need to learn that customer service is still necessary even when you are guaranteed guests because you are located next to a major airport.
Called ahead for late check in, was told that was fine. Arrived at hotel after midnight, had reserved king size bed room through Expedia and was given a room with 2 queens. Was told that they didn't have to guarantee the king size bed room because we booked through a third party. Asked for them to do something for us and was told that the hotel was fully booked. The manager called (only after we called and complained to Expedia) and advised us that there was nothing they could do for the room as the hotel was booked but they would give us a free breakfast which we couldn't use as we were leaving too early for breakfast. We asked if they would take the amount for the breakfast off the room price and they said no and did nothing else to help. Room smelled chemical-y as if it was newly renovated with bad carpet, the heat source fan was too loud (made it difficult to sleep), the shower didn't work properly and the staff in the evening were unhelpful. All in all I would never stay in this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great hotel close to Pearson Airport

Posted Oct 22, 2014
Pros: Modern, bright, clean aspect to the room.
Nice place to spend some time working before my next flight. The evening meal in the restaurant was delectable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight to catch a plane

Posted Oct 20, 2014
I enjoyed the stay. The staff were very friendly and helpful. I especially liked the complimentary shuttle to the airport. Room service was very quick and hot when it arrived at the room. The room service staff were very polite and respectul. I would definately stay here again when catching layover flights out of Toronto.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, ON

Beautiful hotel close to the airport

Posted Oct 13, 2014
The TO Hilton Airport offered us a great stay in a well appointed room, clean, sheets were soft, close the airport and at a reasonable price. Free shuttle to and from the airport every 20 minutes which worked out well since our shuttle bus was completely full with passengers catching an early morning flight. Note: parking is $18 extra but since we had gotten a discount for the hotel because we had booked our flight through Expedia (and booked our hotel through them), we paid just over $100 We did not have time to try any of their facilities (pool and gym) but hopefully we will be able to on a future trip. Would recommend to anyone catching an early flight out of TO
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good, very clean hotel

Posted Oct 12, 2014
A very nice hotel even if it's under construction.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Wish I had a longer stay

Posted Oct 8, 2014
Pros: Easy to access transportation
Cons: Better soundproofing for the nearby hotel kitchen.
Location: Near the airport and industrial area.
Came in on a late night flight and needed a place to stay the night. Airport shuttle runs regularly, even in the middle of the night. Room was cozy, and it looks like they have some nice amenities (outdoor pool, computer access area). Only downside was that my room was located near the kitchen (I think) because I heard some pots clanging late at night. But all in all, great stay. The next morning they were able to direct me to catch the airport shuttle and get quickly to Downtown Toronto.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close airport

Posted Oct 6, 2014
Positive: Good staffs and services. Negative: washroom not clean enough, especially tub
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, Ontario.

Nice Hotel, close to Airport.

Posted Sep 30, 2014
Pros: Every thing.
Cons: They are working on it now, parking area.
Location: handy to Airport, did not have time to look near by.
Very nice Hotel, friendly staff looking after our every need, good food and very smooth check in and out. (Wonderful)