Ratings based on 1,707 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom ottawa

Don't arrive in the dark

Posted Mar 21, 2015
Pros: comfortable bed, free airport shuttle.
Cons: see above
Arrived very late from the airport, spent fifteen minutes waiting to register for a pre-booked late arrival. The second clerk vanished when I was the last one in line, and the man before me took quite a while, since he hadn't booked ahead. The real bummer was that while the design of the room was useful, with the bed area closed off from the entry area by an opaque sliding door, the was NO light switch on the wall when I stepped into the dark room. I had to feel my way about, including circumlocuting an invisible chaise in my path, to get to the chest that had a table lamp. A small night light would have been much appreciated to accommodate the very bad room design.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely fantastic hotel!

Posted Mar 16, 2015
Wonderful facility with great conference facilities! Clean hotel with a very helpful and friendly staff. Would absolutely stay there again without hesitation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cornwall On

Suggestions

Posted Mar 15, 2015
Cons: Have wifi included in room rate
A great place to stay. Appreciated the airport shuttle. Disappointed the use of WiFi was an added expense.
3 out of 5
by A verified travelerfrom Kingston, ON

Not the best option for airport hotel

Posted Mar 15, 2015
The bed caved in the middle, the pillows were incredibly uncomfortable and there was significant water damage all over the walls in the room. Parking was not included when it was advertised that it would be.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2015
No free wifi in rooms. Parking is expensive. Hotel rooms are in need of updating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

Posted Mar 11, 2015
ホテルの中はとても綺麗でずっと泊まっていたいと思えるような良いホテルでした。またリムジンのバスも24時間運行されており、私は朝早かったためにとても助かりました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Posted Mar 10, 2015
Cons: Information about getting water to the kettle/coffe maker.
it was a short stay. overall is good. choose the location because of proximity of the airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Waterloo On

Nice Hotel when need to overnight at Pearson

Posted Mar 9, 2015
Pros: The rooms are comfortable and quiet even on the first floor.
Cons: Nothing to recommend.
Location: near the airport so easy to get in and out of. Local restaurants are plentiful to meet most tastes.
Use this hotel to overnight when travelling through Pearson Airport. Location is great and shuttle service reliable.
3 out of 5
by A verified traveler

Disappointed

Posted Mar 9, 2015
Quite noisy and older looking than I thought it would be for a Hilton with a 4 out of 5.
3 out of 5
Recommended
for Everyone
by A verified traveler

No much to tell

Posted Mar 9, 2015
Pros: Its no bad at all.
Cons: I did not stay long enough .
Location: It's perfect , near to the airport is awesome .
I ARRIVED AT THE HOTEL HILTON NO ELECTRICITY. NO GOOD , I WAS SO TIRED THAT I JUST WANTED TO TAKE A BATH AND GO THE BED ,