Ratings based on 1,721 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to ACC

Posted Dec 16, 2014
I was offended that you do not accept Indian Status any more!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom oakville, ontario

A good stay

Posted Dec 15, 2014
Our room had several burnt out lights and the elevators to the parking garage where on the Frits the whole weekend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

Great stay

Posted Dec 13, 2014
Friendly clean quiet :-) Very good value Would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Barbados

Great downtown location

Posted Dec 13, 2014
This was my second stay at Hilton on Richmond. Was close to my meetings and very close to theaters and good restaurant choices. All the staff were excellent and had the best ever room service for breakfast - Gil is super. The bar has excellent, 'after theater' snacks
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, perfect location

Posted Dec 9, 2014
Pros: The indoor/outdoor pool is fun especially for kids.
Good size room, nice and comfortable beds. We enjoyed breakfast buffet. Lots of choices, nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 7, 2014
Perfect view, clean room. Overall pleasant stay. Good food also
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Great hotel. Perfect location. Room was clean and very comfortable. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chatham-Kent

Great quick overnight stay

Posted Nov 27, 2014
Pros: I really liked the decor and that we could enter the underground path through the lobby.
Cons: I don't like paying extra for Wi-Fi
Location: It's as downtown as you can get. It is walking distance to the Eaton Centre and other shopping.
Stuck in Toronto during a wind storm and my kids and I stayed overnight. It was clean, friendly, quiet. Everything you would want.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Great Hotel in the Heart of TO

Posted Nov 21, 2014
Pros: The location was great!
Cons: It could use a little bit of updating and some paint here and there.
Location: This is a great spot to go to the CN Tower, a baseball/basketball/football game, Eaton Centre, etc.
We stayed here recently to enjoy a friend's birthday. We live in the city but wanted to get away from the kids for a night. The Hilton is situated in a great location - easily accessible by the TTC. Upon check-in we were greeted with a friendly smile and quickly got to our room. It had an amazing view of the CN Tower. The room itself was clean. There were a few places that could have used a touch up with some paint. The bed was clean and very comfortable. The shower was great - there was a regular head as well as a rain head. TV was good. They could use better places to plug in your electronic devices as we had to root around to find a good place to charge those. Overall, it was good quality for what we paid.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Algonquin Highlands, ON

Great location in Toronto

Posted Nov 20, 2014
Pros: Location. Staff. Pool.
Location: CN Tower, Shopping, Theatre
Great view of the city from our room. My grandson loved the exterior elevator and the indoor/outdoor pool. Staff was great at getting us a crib and a high chair for my youngest grandson.