Ratings based on 1,252 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Apr 13, 2014
Enjoyed my stay. Great location. Parking on site. Would have liked a refrigerator in my room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice central location

Posted Apr 13, 2014
Convenient centralized location. Staff are extremely courteous and helpful. Good price for a comfortable room.
5 out of 5
Recommended
for Everyone
by Keith and Mia from Hampshire, England

Hilton, Toronto

Posted Apr 9, 2014
Pros: Pretty much everything.
Cons: The side entrance looked a bit tired and could do with a makeover.
Location: As above, lots.
Hi. We were looking for a central hotel, close to the CN Tower and the malls. This was spot on. The lobby is large and airy with a decent bar and a large check in desk. The staff were all really friendly and helpful. There is a scenic elevator with good views across town. We asked for a room with a good view and were placed on level 31 with amazing views across to the CN Tower and the skyscraper skyline. Even more spectacular at night. The room was spotless, the shower very clean and all the fittings up to date and no noticeable damage anywhere. Plenty of soaps and towels provided. We ate out but breakfast was better than expected with a huge range of foods, from super healthy to good old bacon and eggs. All in all an excellent stay, local to everything. CN Tower easy walk. PATH mall entrance right under the hotel. Highly recommended.
3 out of 5
by A verified traveler

Okay. Close to the acc

Posted Apr 7, 2014
Comfortable but had no hair drier and the light wasn't working
3 out of 5
Recommended
for Everyone
by A verified traveler

Loved the scenic elevator!

Posted Apr 6, 2014
Pros: The location is good. We loved the scenic elevator! The hotel restaurants were also good!
Cons: We were very surprised to see that there was not a fridge in the room. Plus the internet was not included in the rate.
Location: There is a very nice grocery store nearby.
Overall, we had a nice stay but we found the quality of the hotel amenities/services lower than what we expected. For example, when we arrived our room, there was a lot of plates by the doors (left overs from the meals), the next morning when we left our room, the same plates were there (!).
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel

Posted Apr 5, 2014
Pros: Very comfortable bed...great sleep
Cons: Free wifi for Ipad
Location: Went to air canada center and hockey hall of fame...very close walking and convenient
Coffee in room and restaurant was terrible...most of the staff very friendly and accommodating !
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Mar 31, 2014
Pros: Location
Cons: Queen size beds.
Great location. Beds were small. Asked for a roll away and was not available.
3 out of 5
by A verified traveler

Close to everything

Posted Mar 30, 2014
But bath tub stop didn't work and fire alarm went off at 4 am. Didn't get much sleep.
1 out of 5
by A verified traveler

terrible terrible terrible

Posted Mar 24, 2014
the only good things about this hotel is that the beds were comfortable and the location is good but from there everything is downhill. If ur looking for a nice relaxing stay don't come here because the hotel is young teens partying till 4am with beer bottles in the elavator. the service was bad cuz there was smoke all thought the 12th floor and they had to evacuate the building at 4am "after the kids were partying" they wouldn't give a discount or anything . this hotel is only good if you love to party and have fire alarms go off during the night
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location, close to Roy Thompson Hall

Posted Mar 19, 2014
Pros: Cleanliness, very nice staff. If I had more time, I would have liked to experience the outdoor heated pool this winter.
Location: We went to the Elephant Castle and the food and drinks were wonderful, right across from the Roy Thompson Hall.
I enjoyed the convenience of this location, walking distance to my venue. The staff were very informative and polite. I would not hesitate to recommend this hotel and stay here next year for another conference.