Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Over all the hotel is old and not clean.

Posted Aug 10, 2014
Pros: Not much.
Cons: Renovated.
The toilet does not work. It is out-dated flash. The toilet does not function. The dirt cannot be flashed.
4 out of 5
Recommended
for Families
by A verified traveler from NJ

Great place to stay

Posted Aug 6, 2014
Pros: Good choice and within budget. Great location, close to everything in Mississauga. Free WiFi that actually works.
Cons: Bathroom needs some upgrades. Bathtub shows its age.
Location: Close to the Airport, shopping and Food. Nice safe area in Mississauga.
Stayed for 3 nights. Pleasant experience. Rooms are nice and clean. Staff is friendly and professional.
Comment from Hotel Management
Aug 13, 2014 by Jess, Hotel Management
Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal qc

Not far from anywhere i wanted to go

Posted Aug 5, 2014
No botheration on the first floor i was too conforte ac was working well heat either staff is excellent
Comment from Hotel Management
Aug 13, 2014 by Jess, Hotel Management
Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel but plane sounds everywhere

Posted Jul 13, 2014
Good room but if the sound of airplanes flying at night bothers you then you're in for a sleepless night
Comment from Hotel Management
Aug 13, 2014 by Jess, Hotel Management
Dear Zach, I appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Hotel, I apologize for the concerns you have about your experience at this hotel. I appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sarfraz Khan Hotel Manager
3 out of 5
by A verified traveler

You get what you pay for

Posted May 25, 2014
Clean, cheap, friendly staff. No breakfast and the pool was closed during our stay.
Comment from Hotel Management
Aug 13, 2014 by Jess, Hotel Management
Dear Guest, I appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Hotel, I apologize for the concerns you have about your experience at this hotel. We do offer breakfast with our regular room rates but not with the discounted rates, we also have outdoor pool, which is seasonal and will be open in few days. I appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sarfraz Khan Hotel Manager
1 out of 5
Recommended
by Abdellah from Missisauga

misery misery misery

Posted Apr 30, 2014 on Hotels.com
We had to leave early in the morning, so we went to bed very early too but the kids and teenagers have decided to poison our life from 11PM until 3AM. I had to go myself to ask the kids to silence....We deserve to be reimboursed!
Comment from Hotel Management
Jul 5, 2014 by Sarfraz, Hotel Management
Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies if you didn't find our hotel to your liking. Rest assured that your comments will be reviewed and will be taken into consideration for future upgrades. We do hope that you will still give us another chance of serving you and allow us to redeem your faith in our services. Sincerely, Sarfraz Khan Hotel Manager
5 out of 5
Recommended
for Personal Event
by Laks from Siva

Awesome Stay!!

Posted Apr 24, 2014 on Hotels.com
Our hotel room was super clean and comfortable. It is located in a very easy to find location, with tim hortons and Wendy's located within a walking distance. We arrived earlier, 12 pm, than check in time (which is 3 pm) but the staff member at the front desk was so nice and gave us the first available room early!! Loved this place. I'd recommend it to anyone!
Comment from Hotel Management
Jul 5, 2014 by Sarfraz, Hotel Management
Dear guest, Thank you for providing us with a very considerate review and thank you for staying with us. I am delighted you have noticed the cleanliness of our hotel and also find the location of our hotel very convenient. thank you for staying with us and we all hope to have an opportunity to serve you again. Sincerely, Sarfraz Khan Hotel Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great staff, very friendly helpful and fun

Posted Apr 3, 2014
Pros: The bar, the staff and the food
Cons: Rooms were a little dingy but perfectly OK.
The standout was the bar reception staff. Very friendly and helpful. Having stayed at this hotel regularly they "adopted" me and it was always a pleasure to return
Comment from Hotel Management
Aug 13, 2014 by Jess, Hotel Management
Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavor to consistently exceed our guest’s expectations. We appreciate that you mention our bar reception staff was helpful and friendly we look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfarz Khan Hotel Manager
5 out of 5
Recommended
for Personal Event
by traveller

This traveler left a rating score only Posted Mar 18, 2014 on Hotels.com
5 out of 5
Recommended
by traveller

This traveler left a rating score only Posted Mar 17, 2014 on Hotels.com