Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newfoundland and Labrador

Excellent Hotel

Posted Apr 4, 2015
Pros: The food was great. The staff were very helpful and friendly.
Location: Location was perfect as I was attending a concert at The Air Canada Centre. I didn't have to worry about safety. It was minutes walk to the CN Tower.
The bed was so comfortable. The staff went above and beyond to make sure I had everything I needed. The location was perfect.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Amherst, NY

Posted Apr 3, 2015
Will stay here again!!!! Steps away from Air Canada Centre, Union Station etc. There's a grocery store, Starbucks, Real Sports Bar & Grill, Restaurant Elleven, LCBO, a bank housed within Maple Leaf Square as is Le Germain!!! And you never have to step outside!!! Exceptional staff and VERY clean upscale facility. The ONLY place i will ever stay travelling to Toronto. A MUST SEE!!!!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto, Ontario

Lovely hotel with fantastic staff.

Posted Mar 23, 2015
After I checked in, the hotel staff called me by name and were extremely courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

What an incredible experience

Posted Mar 1, 2015
Amazing hotel, friendly staff and great food. My friend and I were so pleased with the modern-chic look of the room and the cleanliness! The bed was heaven and the shower was ridiculously fantastic! Room service arrived in less than 35 mins and was cooked perfectly! It is a rather pricey stay but if you have the money, it's a great way to spend it!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Near Toronto

Yellin - February 22

Posted Feb 24, 2015
Pros: staff were very professional as usual. The breakfast was very good.
Cons: ensure the chocolate box is replaced with every cleaning.
Location: it's in a great location near the ACC and the Rogers Centre. Went for dinner to the attached Eleven restaurant which was quite good.
Second time at this hotel, first time in a regular room. It was fine. Although the chocolate box was empty and filled with somebody's day-old gum. Other than that, everything was fine. It's a very sexy hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
We stayed at this hotel after attending a Maple Leaf hockey game. Location was great as you can walk inside to the ACC. Hotel is very clean and modern. Bathrooms were particularly impressive!
5 out of 5
Recommended
for Couples
by A verified travelerfrom toronto

great hotel- close to lots of amenities

Posted Feb 18, 2015
Location: Air canada centre, Ripleys, cn tower, rogers centre, steamwhistle brewery
Really enjoyed our stay. Nice room, good breakfast. Surprisingly quiet sleep. Air canada centre right beside hotel. In a complex with liquor store, Longos and if you know your way around- don't need to go outside to get to any of those amenities plus subway system. Definitely stay here again. Front desk very helpful. Nespresso in room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

The best ever!

Posted Feb 10, 2015
A stellar hotel experience. Every little touch attended to. Incredible staff service, comfortable room, beautifully appointed. The best hotel I've stayed at in years!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Awesome

Posted Feb 10, 2015
Great place to stay at. They took care of all of our requests and the place was beautiful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Niagara Falls, Ontario

Amazing hotel!

Posted Feb 9, 2015
Location: Right beside the Air Canada Centre so it is a perfect location when spending the night after going to see a game!
This hotel is very modern and has a great design. The bed is so comfortable and the shower is amazing. You will not be disappointed!