Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Almost a real hotel

Posted Jul 24, 2015
Ever stayed in hotel room with no place to hang your towels? Well we had none. Other oddities or lapses in planning the rooms. Overall good place
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Two days in Toronto .

Posted Jul 22, 2015
Hotel was excellent .. Location, staff( esp. Mary ( made cookies for my wife very late on Sunday) and bartender Michael .. Both outstanding .
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Top notch

Posted Jul 17, 2015
Pros: Staff
Cons: Repaint some bathrooms. Fresh coat is ice every now and then
Location: Nearby everything and safe
Everything about the hotel is top notch... But especially the staff! They go a long way to make sure stay extraordinary
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience! Beautiful room!

Posted Jul 16, 2015
Location: Very close to the union station
The location of this hotel is very good, since it is so close to the union station. The staff there were very nice and friendly. The hotel is very beautiful and clean. All the facilities and decorations are well-designed and modern. The breakfast was great with both varieties and quality. Love this hotel and will stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from stl mo

Great stay / friendly staff

Posted Jul 14, 2015
Excellent walking distance for Toronto attractions
5 out of 5
Recommended
for Business Travelers
by A verified traveler

My business hotel

Posted Jul 13, 2015
I usually stay in this hotel when being on a business trip in Toronto. Transportation, shopping and more are close by. Hotel is quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami beach, florida

pleasantly surprised.

Posted Jul 13, 2015
Pros: everything
Location: Everything was in walking distance. Great location.
We were not expecting such high quality conditions as well as facility for the type of money we were spending. From the rooms to the staff to the cleanliness we were thrilled with this Hotel. the location was excellent and I would highly recommend it to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Would return

Posted Jul 13, 2015
Loved the location, close to everything and a nice walk to the waterfront. The staff was great and looked after everything we needed. It's definitely a hotel I would return and recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from pgh, pa

Steps away from Air Canada Center

Posted Jul 9, 2015
Beautiful room, great location if you're attending an event at the Air Canada Center.
5 out of 5
Recommended
for Couples
by A verified traveler from Florida

Rained in at Le Germain

Posted Jul 4, 2015
Pros: European flavor. Helpful staff. Great location. Very cool room
Cons: Can you make the weather better next time? Seriously, it was little hard to find and parking was valet but pretty expensive
Location: Right downtown in the financial district next to the hockey/basketball arena. Four blocks from Rogers Centre/Skydome.
This was our first time in Toronto - we came primarily for a Blue Jays game. The weather was very wet and windy, and my wife was feeling a little under the weather. So, we just holed up in our room and enjoyed the European flavor of it. Loved the glassed in shower and all the amenities. The bed was a king and very comfortable. Breakfast was a little strange but with plenty of choices and enjoyable. Staff was very cordial and helpful. The location was fantastic, as we were able to walk most of the way to the Rogers Centre indoors - about 4 blocks. There's a grocery store under the hotel which proved very convenient. We ate dinner in the hotel bar and the bartender was really nice and food was good. I'd definitely stay here again if we came back to Toronto.