Deluxe King Suite with Jetted Tub-Separate Living Room | Down comforters, in-room safe, desk, blackout drapes

Reviews of Monte Carlo Inn Toronto - Markham

3 out of 5
Monte Carlo Inn Toronto - Markham
8900 Woodbine Avenue, Markham, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 432 out of 1018 reviews" "
Rating 8 - Good. 312 out of 1018 reviews" "
Rating 6 - Okay. 118 out of 1018 reviews" "
Rating 4 - Poor. 69 out of 1018 reviews" "
Rating 2 - Terrible. 87 out of 1018 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ernst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only we didn't like was the way the way the woman in the dining room managed stuff. She was very rude.
Stayed 1 night in Mar 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from management on Mar 27, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

6/10 Okay

Jung

Price
Stayed 5 nights in Mar 2024
Response from Management on Mar 24, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. I really enjoyed my 2 night stay. Friendly helpful staff. Clean and pleasant public areas. 4 stars for sure. Thanks to all the staff, Gay Dey March 21-23 /24
Stayed 2 nights in Mar 2024
Response from Management on Mar 24, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

4/10 Poor

Pam

Traveled with group
Disliked: Property conditions & facilities
Fireplace did not work. It was cold in the room. The light switch on the night table kept flickering off and on so had to keep the light off. The jets in the hot tub were not strong. The room looked different than in the picture. I expected better.
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Dear Valued Guest,Thank you for taking the time to provide us with feedback of your recent stay at the Monte Carlo Inn in Markham Suites. We would like to ensure you that you are receiving the very top quality at the most competitive rate.The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer reports an issue with our product or services, that we address the matter as quickly as possible. Rest assured; we will have this issue rectified immediately.In closing, we are an organization that is passionate about what we do about what we do. We take customer comments and feedback very seriously. We will never stop to working harder to ensure that each stay with the Monte Carlo Inns will be a more comfortable and positive experience.We hope that you will afford our establishment another opportunity for future accommodations so that we, as a hotel, are able to restore your confidence in our service.Best Regards,

10/10 Excellent

Gaetane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there 4 nights and hotel was conveniently located for my needs in Markham. Staff was friendly, room was clean and I very much appreciated the simple continental breakfast menu (honeydew, yogurt, toast, hard boiled eggs, coffee, juice) Restaurant also offered a great lunch and dinner menu. Will definitely recommend this hotel to family and friends if they ever need to stay in that area.
Stayed 4 nights in Mar 2024
Response from Management on Mar 20, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay. The beds were comfortable and relaxing.
Stayed 4 nights in Mar 2024
Response from Management on Mar 20, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

4/10 Poor

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
No secured entrances... Anybody can enter and wonder around the hotel. Had a creepy and uncomfortable encounter with 2 separate customers staying in hotel, caught one peeking in daughter's vehicle. Reported it to Markham police, and after hearing what happend they asked us what we wanted them to do... we suggested they go speak to the customer in room #!!! and ask him why he was looking in daughter's car. Conclusion... Customer denied looking into vehicle and the other man took off in his car. DO NOT STAY HERE
Stayed 1 night in Mar 2024
Response from Management on Mar 20, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

2/10 Terrible

Niketta-Lynn

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Staff were horrible to deal with.
Stayed 4 nights in Mar 2024
Response from Management on Mar 16, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.Best Regards,

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Mar 2024
Response from management on Mar 16, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

6/10 Okay

kajan

Disliked: Staff & service
Hi
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Thank you for your review and for staying with us.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Management on Mar 12, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Frederick, Montebello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Quiet location.
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

2/10 Terrible

Cong

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair in the bed and the rooms were dirty
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and close to where i had to go. Very clean also
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

6/10 Okay

Yi Wen

Traveled with family and small children
Disliked: Property conditions & facilities
The bathroom fan is making too much noise and it is too old. The fan from the heating is noisy too
Stayed 2 nights in Mar 2024
Response from Management on Mar 9, 2024
Dear Valued Guest,Thank you for taking the time to provide us with feedback of your recent stay at the Monte Carlo Inn in Markham Suites. We would like to ensure you that you are receiving the very top quality at the most competitive rate.The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer reports an issue with our product or services, that we address the matter as quickly as possible. Rest assured; we will have this issue rectified immediately.In closing, we are an organization that is passionate about what we do about what we do. We take customer comments and feedback very seriously. We will never stop to working harder to ensure that each stay with the Monte Carlo Inns will be a more comfortable and positive experience.We hope that you will afford our establishment another opportunity for future accommodations so that we, as a hotel, are able to restore your confidence in our service.Best Regards,

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice everything thankful
Stayed 1 night in Dec 2023
Response from management on Mar 9, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Yaoming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's better than I expected for a 3 star hotel, clean and modern. Furniture is update and in style. Recommended.
Stayed 2 nights in Mar 2024
Response from management on Mar 9, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Bobbi

Traveled with partner
Liked: Amenities
Clean room. Nice and quiet and the staff was excellent
Stayed 1 night in Mar 2024
Response from management on Mar 7, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

6/10 Okay

Maya

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Wasn’t too bad for the price. Can work a little more on cleanliness found a few hairs on the bed
Stayed 1 night in Mar 2024
Response from management on Mar 7, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.Best Regards,

10/10 Excellent

Samuel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Feb 2024
Response from management on Mar 7, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

yang

Stayed 1 night in Mar 2024
Response from management on Mar 27, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

8/10 Good

Franklin

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 7, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Ping

Stayed 1 night in Feb 2024
Response from Management on Mar 25, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Farhad

Stayed 2 nights in Mar 2024
Response from Management on Mar 25, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 6, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Management on Mar 6, 2024
Dear Valued Guest,Thank you for taking the time to provide us with feedback of your recent stay at the Monte Carlo Inn in Markham Suites. We would like to ensure you that you are receiving the very top quality at the most competitive rate.Best Regards,

6/10 Okay

Alain

Traveled with partner
Liked: Cleanliness
Tried to request a move to another room due to noisy loose siding on outside of our window. They did not have another room with same amenities. Went to extend our stay and as the lady was looking into what she could do for us the manager came out and was very abrupt with direction he was giving to her. We decided to look elsewhere for lodging.
Stayed 2 nights in Feb 2024
Response from Management on Mar 3, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice and clean. Staff is very friendly.
Stayed 1 night in Feb 2024
Response from Management on Mar 2, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

PavanKumar

Liked: Cleanliness, staff & service
One of the best and affordable hotel to stay
Stayed 1 night in Feb 2024
Response from Management on Mar 2, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 2, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 2, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

2/10 Terrible

Ryan

Stayed 1 night in Feb 2024
Response from Management on Mar 20, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

10/10 Excellent

Frederick, Montebello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient location
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

David

Liked: Cleanliness, amenities
Great, helpful front desk staff, and nice included basic breakfast in the room.
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

8/10 Good

Gérard

Liked: Staff & service, property conditions & facilities
Good hôtel ,everything was ok , just a bit far from thé cité center
Stayed 2 nights in Feb 2024
Response from management on Feb 26, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Aideen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to access Markham
Stayed 1 night in Feb 2024
Response from management on Feb 23, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

2/10 Terrible

Marjon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Feb 24, 2024
Thank you for your review and for staying with us.

4/10 Poor

Thomas

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The “free” breakfast is very limited. They make you pay $8 for a traditional breakfast.
Stayed 3 nights in Feb 2024
Response from management on Feb 23, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.Best Regards,

4/10 Poor

Ben

Disliked: Cleanliness
3 roaches in the jacuzzi.
Stayed 1 night in Feb 2024
Response from management on Feb 23, 2024
Dear Valued Guest,Thank you for taking the time to provide us with feedback of your recent stay at the Monte Carlo Inn in Markham Suites. We would like to ensure you that you are receiving the very top quality at the most competitive rate.The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer reports an issue with our product or services, that we address the matter as quickly as possible. Rest assured; we will have this issue rectified immediately.In closing, we are an organization that is passionate about what we do about what we do. We take customer comments and feedback very seriously. We will never stop to working harder to ensure that each stay with the Monte Carlo Inns will be a more comfortable and positive experience.We hope that you will afford our establishment another opportunity for future accommodations so that we, as a hotel, are able to restore your confidence in our service.Best Regards,

2/10 Terrible

Fan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible front desk service, rude, untrained, worst service for my last 3 years traveling. Great in-house restaurant, good food and wonderful services.
Response from management on Feb 23, 2024
Hello,Thank you for taking the time to write a review following your stay with us. We are regretful to hear that you did not enjoy our hotel. If you would like to speak to management directly regarding the ways in which we can make your guest experience better in the future, please contact our hotel. We look forward to rectifying this issue and welcoming you back to the Monte Carlo Inn in Markham Suites.Best Regards,

8/10 Good

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are quite clean and quiet. Breakfast is good although they need to include more options. The price of stay with breakfast inclusive and free parking makes great value for money.
Stayed 1 night in Feb 2024
Response from Management on Feb 18, 2024
Dear Valued Guest,Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.Best Regards,

2/10 Terrible

Milagros

Stayed 7 nights in Feb 2024
Response from Management on Mar 20, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

10/10 Excellent

YY

Reasonable price
Stayed 2 nights in Feb 2024
Response from Management on Feb 16, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

10/10 Excellent

Trevor

Stayed 1 night in Feb 2024
Response from Management on Mar 20, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Feb 18, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

4/10 Poor

Philip, Belleville

Stayed 1 night in Feb 2024
Response from Management on Mar 20, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Feb 2024
Response from Management on Feb 16, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,

4/10 Poor

Timothy

Check in very slow, almost half hour later in front of reception area.😩
Stayed 1 night in Feb 2024
Response from Management on Feb 16, 2024
Thank you for your review and for staying with us. This review has been reported to management and has been assessed by our team. Customer reviews help us improve our overall operations so we appreciate your review.

8/10 Good

Rebecca

Stayed 2 nights in Feb 2024
Response from Management on Mar 20, 2024
Dear Valued Guest,Thank you for taking the time to share your experience at the Monte Carlo Inn Markham Suites.We are pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the future.Best Regards,