Ratings based on 2,965 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great all-around experience

Posted Oct 1, 2014
The hotel and it's rooms are beautiful, the facilities were as well. Everything was well maintained, friendly staff, and great location! Will definitely be back next time I'm in Toronto.
3 out of 5
Recommended
for Everyone
by A verified traveler from m from australia

It's downtown

Posted Oct 1, 2014
One side of the hotel is older than Canada it's self but the other side has been done up, make sure you get a refurbished room or you will end up with an old box TV, yes they have them
2 out of 5
by A verified traveler

Average at best

Posted Sep 30, 2014
Front desk staff wasn't plesant. Room was very outdated. Didn't come with a TV remote and took 30 minutes for one to arrive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grimsby, UK

Great location

Posted Sep 29, 2014
An old bank building renovated to show all its former glory.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. THey leave you alone.

Posted Sep 29, 2014
Good value hotel. Nice suite with kitchenette. Lobby is nice. Bartender is friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

One of the best deals in Toronto

Posted Sep 29, 2014
Pros: Incredibly high value.
Location: In the heart of Toronto. Near world-class shopping, Hockey Hall of Fame, Union Station, Financial District, Distillery District and aquarium.
An excellent location and price. Highly recommended hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarnia, ON

Great Location and beautiful view

Posted Sep 28, 2014
Pros: The location was excellent.
Location: It was near the heart of the city and close to many restaurants and shopping.
We had a one bedroom premium suite on the 46th floor. We were upgraded to this beautiful suite and it didn't disappoint. The view was magnificent and the suite was well appointed. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Renovated Historic hotel in downtown Toronto

Posted Sep 26, 2014
Pros: Great downtown location.
Cons: Only valet parking was offered at the hotel and it was quite expensive.
Location: Good downtown location for business and pleasure, downtown shopping, restaurants, shows, etc.
The hotel was undergoing renovations, but the room rates were good......probably a reflection of the undergoing renovations . Very nice mix of new and old.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2014
Great room for the price and incredible location right in downtown Toronto
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ontario

Great Hotel - downtown Toronto.

Posted Sep 22, 2014
The hotel was perfect for our needs. We were a 2 minute walk from the Mirvish Theatre and the Eaton Centre. Perfect for the business traveller that has to stay for a day or a week. Suite includes fridge, stove sink. Desk and Wifi.