Ratings based on 3,020 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 20, 2014
loved the hotel and staff And would definitely recommend to others
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing room!

Posted Oct 20, 2014
A geat stay. Only thing missing was an alarm lock/radio.
4 out of 5
Recommended
for Everyone
by A verified traveler from hamilton

Close to everything

Posted Oct 19, 2014
Only thing i didnt like was the valet service. I called from my room 15 mins before leaving and still had to wait 30 mins once coming down
5 out of 5
Recommended
for Everyone
by A verified traveler from North Bay

Worth the Wait

Posted Oct 15, 2014
Wife and I had a guaranteed reservation but the front desk said they had a delay in finding us a room. After twenty minutes. They apologized for the delay, covered the $40 valet parking and upgraded us to a one bedroom suite which was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Thankful for staffs accommodation

Posted Oct 15, 2014
We stayed at the Hotel the night before my daughters spinal surgery. We were to be at the hospital at 6:00 for an 8:00 am surgery. When we arrived at the hospital we were informed her surgery was postponed to 3:00 pm. I called the hotel back and even though we had checked out they allowed us to come back to the hotel and stay in our room with an extended checkout of 12:30. We are also allowed to re-valet our car all at no additional cost. This was greatly appreciated on a very stressful day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Great four star hotel for the money

Posted Oct 14, 2014
We had a good overall experience. It's a solid four star hotel. The room had a refrigerator, dishwasher and a microwave. We had a view of the lake. Good continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Perfect hotel in the financial district

Posted Oct 14, 2014
Location: Location was perfect as it sits in between the Entertainment and Old Town Districts (we were in the Financial District).
My friend and I traveled to Niagara and Toronto for a weekend getaway. We weren't sure what to expect, but we didn't at expect the service that Ryan and Jerome gave us. We were upgraded to a suite on the 40th floor with a panoramic view of the city...amazing! We didn't want to leave. And for the duration of our stay we felt welcomed. The accommodations were exceptional and the service was unforgettable!
5 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Exceptional Experience!

Posted Oct 14, 2014
Pros: Location, Great Rooms, Amazing Staff
Cons: Room cleanliness - the laminated hardwood floor section of the room was visibly dirty. Looked like spilled drink remains from a previous guest.
I booked a studio suite for a one night stay and mentioned that I was planning on proposing to my girlfriend that night. The lovely staff at One King West called me when they found out, offered to help me out in any way possible to make the day special and to my surprise, gave me a room upgrade to a One Bedroom Suite! Fantastic accommodations and lovely staff. Thanks for making our day special!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lindsay, ON

Great mix of old and new

Posted Oct 13, 2014
This hotel has a wonderful combination of old Toronto and new with its addition of a gorgeous tower on top of one of the city's historical landmarks. Awesome views of King and young streets from our room, some construction, but that's to be expected. Overall very happy with our stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great

Posted Oct 13, 2014
Great stay,staff was nice and friendly, the room was neat and tidy.