Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom toronto

Close to the Pantages theater

Posted Jan 5, 2015
Picked the hotel due it being close to the Pantages theater where we were seeing a show. Booked the best room available. Room was a good size but tires and not clean. Lots of dust, garbage under the sink, unmentionable stuff on the shower curtain, bad floor boards,Cracked bathroom sink. You get the idea. Cannot recommend unless they raise their standards considerably.
2 out of 5
by A verified travelerfrom t

Disappointd

Posted Jan 1, 2015
Rooms stink with food being cooked. Looks like entering a shady motel room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ajax

Great hotel, close to everything

Posted Jan 1, 2015
I had an overall great experience at this hotel, as I have stayed here twice before so I expected as much. I did notice that despite getting my deposit back I was still charged for something else, despite not using anything from he mini bar, etc. I have emailed the hotel, currently to no avail. I hope to hear from them soon. I would still recommend this hotel to friends and family and I do plan to stay here again some time in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cleveland Ohio

My experience at the Pantages

Posted Dec 15, 2014
Pros: Covered above
Cons: The floors of the room are hardwood and therefore a little noisy
Location: Covered above
This is our second visit to the Pantages. It has a small feeling , and is a first class place to stay. The valet parking is outstanding. Your car is always available in a few minutes. While in the downtown core it is very quiet .
3 out of 5
by A verified travelerfrom Montreal

Old But close to shopping

Posted Dec 15, 2014
Pros: The location, the reception.
Cons: Bathroom, cleaniness
Location: Close to a big Mall
Rom is very old. It has been redecorated, but the bathroom is terrible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london, ontario

Pantages Hotel Toronto

Posted Nov 24, 2014
Pros: Great location, close to everything downtown
Cons: Rooms could be refreshed.
Location: Dundas square, Eaton centre, lots of shopping and restaurants.
Staff was great, very friendly and extremely accomodating. Hotel rooms could use a bit of a facelift. The room was somewhat worn, but, for the price paid I can't complain.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place for a downtown getaway!

Posted Nov 14, 2014
Pros: Staff, location, room size
Location: Eaton Centre across the street, Massey Hall across the street. Perfect downtown location. Walking distance to everything including the train station.
Stayed there with my sister for a girls getaway and a concert at Massey Hall. Could not have asked for a better location! Across the street from the Eaton Centre AND Massey Hall. The hotel was clean and modern and the staff was incredibly friendly and helpful! Really can't say enough about the staff. The room was spacious and had all the amenities of home including laundry. I would stay there again in a heartbeat!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to eaton centre

Posted Nov 12, 2014
Room was very spacious. Always love when robes are in the room. Valet did not come to us we had to go to him.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton Ontario

Terrific stay

Posted Nov 2, 2014
Pros: Jeff, at the front desk, was amazing, as was the rest of the staff
We loved this hotel. It was the cheapest option for our weekend getaway, so we had low expectations…but it was amazing. Great location, great room, great staff, clean, fresh, comfy. We will return to this hotel for future visits!
5 out of 5
Recommended
by Danfrom Ottawa

Great Location

Posted Oct 29, 2014 on Hotels.com
Very clean hotel and convenient to stores and restaurants l. Friendly and helpful staff, good food .It sits in the heart of the city. Location Location Location ! Would definitely uses again.