Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

5 Star Hotel at 3 Star Prices

Posted May 24, 2015
Pros: Value, comfort, service
Cons: Change fitness center hours to 24 hrs
Location: Shopping, museums, restaurants
Great value! Loved the friendly staff, great service, well appointed, comfortable, and spacious room. Even though my meeting was at the Convention Center, it is a gorgeous walk on a nice day or a quick cab ride, and the area around the hotel is quite nice--shopping, museums, restaurants. The rooftop bar was a treat. Only suggestion would be to keep the fitness center open 24 hrs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Needs renovation

Posted May 21, 2015
The hotel is located near major museums and is a short walk from downtown. If you are lucky you may get a room with a nice view of the city. The staff is very professional and extremely helpful in accommodating requests. However, the hotel needs major renovation. Wherever you look the paint is chipping, there are cracks on the floor, stains on the carpet. I am not talking about cleanliness but the wear and tear which is very noticeable. Regardless of this I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orillia

Perfect Toronto Location

Posted Apr 13, 2015
Staff were helpful and friendly. Hotel was close to amazing restaurants, theatre, shopping and Yorkville district. Great mini vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Apr 13, 2015
This hotel was located central to our needs for the week-end as we were able to walk everywhere. Very convenient!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jamaica

Great location. Great service.

Posted Apr 11, 2015
Centrally located in downtown Toronto. Very close to Yorkville restaurants and shopping on Bloor. We have stayed here countless number of times. Great for family trips- request adjoining rooms and suites for a little extra space. Insider tip- there's a Second Cup down the hall that opens into Park Hyatt. Head towards the street entrance- there the ROM.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom peterborough

Excellent experience

Posted Apr 5, 2015
Everything was wonderful except we couldn't get the air fan to work properly so the room was stuffy
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Collingwood

Great location - good amenities

Posted Mar 30, 2015
Pros: location location location. it's close to everything, including access in and out of the city via Avenue Road. Service is always good.
Cons: Furniture in rooms could be maintained better. Stool at end of bed was really rickety.
Just stayed for the third time at the Park Hyatt and it's always a pleasure to stay. For business or play, the location is exceptional. Great restaurants close-by but it's also steps away from TTC to get anywhere in the city. Valet & Check in are always efficient. Wifi is easy to login and I've also used the business centre which was well appointed. I've eaten both in the restaurant, the bar, as well as room service. Food has always been good. on my most recent visit, I ordered a breakfast with poached eggs. When my breakfast arrived in my room, the eggs were fully cooked. I called down and they were replaced immediately. Efficient and honest. Great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Beautiful Hyatt in a great Toronto neighborhood.

Posted Mar 15, 2015
Pros: Location, motif, and customer friendliness
Cons: N/A
Location: Great shopping, museums, and the Univ. of Toronto is next door offering a great variety of cultural offerings.
The hotel gets high marks for customer service from a staff dedicated to going the extra mile for it's guests.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Ireland

Great hotel for business traveler to Toronto

Posted Mar 13, 2015
Pros: Everything - the warm welcome, cleanliness, size of room and dining experience. Definitely a 5 star experience.
I had the pleasure of staying in this hotel when on a business trip to Toronto in February. Everything was excellent - from check in to check out. The staff were warm and friendly. The room was clean, well appointed and excellent value. The hotel is easy to find and valet parking was a reasonable price for downtown. Well done Park Hyatt.
5 out of 5
Recommended
for Everyone
by A verified traveler

amazing

Posted Mar 4, 2015
Pros: What's not to like
Location: The location is amazing.
Great Hotel, great restaurant and awesome rooftop bar. The staff were amazing. Will definitely repeat