Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel, Downtown Toronto

Posted Jul 22, 2014
Checked in very late at night and the hotel staff was amazing. The service was fantastic and people were always willing to help with anything that was needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ridgeway, Ont

Great hotel in a excellent location.

Posted Jul 21, 2014
The hotel was great! It has a great location which put it only minutes away from the places we were heading to. The rooms were clean and comfortable and the staff was exceptionally helpful and courteous.
4 out of 5
Recommended
for Couples
by A verified traveler from london, uk

Oasis in toronto

Posted Jul 16, 2014
Pros: Spa, staff.
Cons: Increasing the hours for the house car.
Location: Yorkville is a great area for shopping and nouvelle cuisine.
Hotel staff made every effort to make our stay a nice one. The hotel spa is a great amenity to relax before dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location and facilities

Posted Jul 15, 2014
Pros: Rooms and facilities
Cons: Simplify the breakfast options
We enjoyed our stay. It's a great location and the staff were most obliging.
3 out of 5
by A verified traveler

good location and clean, quiet rooms

Posted Jul 10, 2014
Pros: Cleanliness and quietness
Cons: Explain charges after hotel is paid for, after we checked out. I just see additional charges on my credit card bill!
Location: ROM, shopping, good restaurants and pubs ...
Unexplained charges to my credit card - over $150. We left both rooms in good condition, not sure why they would charge me? Won't be back and won't recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

short trip

Posted Jul 9, 2014
Pros: room was very spacious and staff were amazing
Cons: closer to the habour!! lol
Location: nice and close to the metro, and walking around was perfect.
a close to everything we wanted and more. Wish there were a few other restaurants closer but it was still awesome
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Hotel room was nice, and the staff are very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 7, 2014
Excellent staff! The room was a little dated....definitely not the Trump...but very good overall.
5 out of 5
Recommended
for Everyone
by A verified traveler

deserve to come again

Posted Jul 7, 2014
very good location, very comfy hotel. I'll choose it next time I travel to Toronto
5 out of 5
Recommended
for Everyone
by A verified traveler

Good customer service & great location

Posted Jul 6, 2014
Front desk staff were very pleasant and offered an upgrade and late check out for our wedding day.