Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ridgeway, Ont

Great hotel in a excellent location.

Posted Jul 21, 2014
The hotel was great! It has a great location which put it only minutes away from the places we were heading to. The rooms were clean and comfortable and the staff was exceptionally helpful and courteous.
4 out of 5
Recommended
for Couples
by A verified traveler from london, uk

Oasis in toronto

Posted Jul 16, 2014
Pros: Spa, staff.
Cons: Increasing the hours for the house car.
Location: Yorkville is a great area for shopping and nouvelle cuisine.
Hotel staff made every effort to make our stay a nice one. The hotel spa is a great amenity to relax before dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location and facilities

Posted Jul 15, 2014
Pros: Rooms and facilities
Cons: Simplify the breakfast options
We enjoyed our stay. It's a great location and the staff were most obliging.
3 out of 5
by A verified traveler

good location and clean, quiet rooms

Posted Jul 10, 2014
Pros: Cleanliness and quietness
Cons: Explain charges after hotel is paid for, after we checked out. I just see additional charges on my credit card bill!
Location: ROM, shopping, good restaurants and pubs ...
Unexplained charges to my credit card - over $150. We left both rooms in good condition, not sure why they would charge me? Won't be back and won't recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

short trip

Posted Jul 9, 2014
Pros: room was very spacious and staff were amazing
Cons: closer to the habour!! lol
Location: nice and close to the metro, and walking around was perfect.
a close to everything we wanted and more. Wish there were a few other restaurants closer but it was still awesome
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Hotel room was nice, and the staff are very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 7, 2014
Excellent staff! The room was a little dated....definitely not the Trump...but very good overall.
5 out of 5
Recommended
for Everyone
by A verified traveler

deserve to come again

Posted Jul 7, 2014
very good location, very comfy hotel. I'll choose it next time I travel to Toronto
5 out of 5
Recommended
for Everyone
by A verified traveler

Good customer service & great location

Posted Jul 6, 2014
Front desk staff were very pleasant and offered an upgrade and late check out for our wedding day.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Friendly staff

Posted Jul 6, 2014
Hotel staff were really nice from the get-go. The room was very spacious.