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Reviews of Sandman Signature Mississauga Hotel

4 out of 5
Sandman Signature Mississauga Hotel
5400 Dixie Rd, Mississauga, ON

Reviews

8.4

Very Good

Rating 10 - Excellent. 1382 out of 2699 reviews" "
Rating 8 - Good. 701 out of 2699 reviews" "
Rating 6 - Okay. 315 out of 2699 reviews" "
Rating 4 - Poor. 164 out of 2699 reviews" "
Rating 2 - Terrible. 137 out of 2699 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Signature site has terrific suites and the service team it top notch. Clean , spacious and upgraded interiors.
Stayed 1 night in Apr 2024
Response from front desk on Apr 18, 2024
Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.

10/10 Excellent

Hylee May

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great costumer service
Stayed 1 night in Apr 2024
Response from front desk on Apr 18, 2024
Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.

8/10 Good

Kellisha

Traveled with group
Liked: Staff & service
Staff was friendly and accommodating
Stayed 2 nights in Apr 2024
Response from front desk on Apr 18, 2024
Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.

6/10 Okay

Shawna

Traveled with family
Disliked: Property conditions & facilities
Hotel is outdated but for one night before a flight is fine. Room key did not work initially, but was fixed quickly. Main areas are ok. Room was outdated and banged up, but clean.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 18, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Agent on Apr 18, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were clean and modern. My daughter and I also loved the pool. The temperature was nice and warm and we had it to ourselves. The hot tub was out of order which was disappointing but overall, it was a great hotel
Stayed 1 night in Apr 2024
Response from Front desk on Apr 16, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Marie, Timmins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the shuttle service took 1.5 hours and we ended up having to take a taxi. Both nights was the same thing….April 2nd and April 10th. There’s was also a very strong smell of pot on our floor from someone smoking in their room. The food and service in the restaurant was perfect!!!
Stayed 1 night in Apr 2024
Response from Front desk on Apr 16, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

2/10 Terrible

Waguid

Disliked: Cleanliness, staff & service, property conditions & facilities
NOT SAFE PLACE
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk on Apr 16, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Bailey

Business traveler, Traveled with partner
Slide was closed and hot tub was drained.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 15, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Karina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk on Apr 16, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Inuwa

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0079221558 INUWA AUWAL AHMAD assecc bank NIGERIA jos inuwaahmad008@gmail.com 7034724074 82378111836
Stayed 2 nights in Mar 2024
Response from Guest Service Agent on Apr 15, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Wendy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel is about 5-10 minutes from the airport by shuttle. The front desk staff were extremely friendly and professional. We really enjoyed the food and service in The Lobby and appreciated that we could get food at 11pm. The room was well-appointed with a comfy bed, rain shower and separate sitting area. The only downside was that we didn’t have a good experience at Denny’s for breakfast. It is convenient to have it adjacent to the hotel, and maybe it was just an off day.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 13, 2024
Dear Wendy,Thank you for choosing to stay at the Sandman Signature Mississauga Hotel.We are happy that you enjoyed your stay with us and appreciate the excellent review. We always try to deliver great customer service so we were elated to get the feedback. We hope to welcome you back in the future,Sandman Hotel Group

8/10 Good

Ausha

Liked: Cleanliness, staff & service, amenities
Clean hotel, overall great stay. The hotel could used some upgrades such as better tvs and minor decor. Definitely worth stay for the cost.
Stayed 2 nights in Apr 2024
Response from Guest Service Agent on Apr 12, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Kadian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from Front desk on Apr 16, 2024
Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
It was an ok stay.
Stayed 1 night in Apr 2024
Response from Guest Service Agent on Apr 10, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Zelideth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and it has a Denny's!
Stayed 1 night in Apr 2024
Response from Guest Service Agent on Apr 10, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Agent on Apr 9, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Michel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from Guest Service Agent on Apr 8, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Kaylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Guest Service Agent on Apr 8, 2024
Hi Kaylan, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Denise, Calgary

Traveled with family and small children
Liked: Cleanliness
Shuttle to the hotel as convenient. Also use the shuttle in the morning for another flight departure. Only stopped by overnight here. No major concerns. Restaurant was OK as we arrived late. Few options for children on the menu.
Stayed 1 night in Mar 2024
Response from Guest service agent on Apr 6, 2024
Hello Denise, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review. We are happy that you enjoyed your stay with us and appreciate the excellent review. We always try to deliver great customer service, so we were elated to get the feedback. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Allison

Liked: Cleanliness, staff & service
Bathroom needed a bit of repairs.
Stayed 1 night in Mar 2024
Response from Guest service agent on Apr 6, 2024
Hello Allison, Thank you for taking the time to leave a review of your experience at our hotel. We are happy that you enjoyed your stay with us. We apologize for the negative sentiments expressed in your review and appreciate your feedback. We take these concerns seriously and will work to address and improve upon these issues. We hope to welcome you again. Thank you again for your review. Sandman Hotel Group

10/10 Excellent

Stuart

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Had a great stay, food at the bar was very good, room was clean and comfortable. Would stay again. Very happy with my visit.
Stayed 3 nights in Apr 2024
Response from Sandman Hotel Group on Apr 5, 2024
Hi Stuart, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk Manager on Apr 6, 2024
Hi Braden, thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response re airport shuttle was terrific!
Stayed 1 night in Apr 2024
Response from Guest Service Agent on Apr 5, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

2/10 Terrible

Lorne

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
From torn upholstery in the lobby to rude lounge staff the entire stay was a disappointment.
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Dear Lorne,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

2/10 Terrible

Lisa, Labrador City

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on Apr 3, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.I want to sincerely apologize for the issues you faced. Please let us know next time with a detailed review and we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Guillaume

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 2, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

4/10 Poor

Hoda

Traveled with partner
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sandman Hotel group on Apr 1, 2024
Hi Hoda, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review. I sincerely apologize for falling short of not only meeting your expectations, but ours as well. We hope to welcome you back in the future. Sandman Hotel Group

8/10 Good

Tracey

Traveled with family
Liked: Property conditions & facilities
Can't comment on location as only overnight and used airport shuttle so no idea how convenient if using own transportation.
Stayed 1 night in Mar 2024
Response from front desk on Mar 31, 2024
Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.Sandman Hotel Group

10/10 Excellent

Olha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Kathryn

Stayed 2 nights in Mar 2024
Response from Guest Service Agent on Mar 28, 2024
Hi Kathryn, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Okeoghene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was near! Parking was easy! Super friendly staff, helped me checked in early. Definitely recommend
Stayed 2 nights in Mar 2024
Response from Guest Service Agent on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Carmen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest service agent on Apr 15, 2024
Dear Carmen Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Sofiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service Agent on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Laurie

Very clean
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

John, Niagara Falls

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 14, 2024
Dear John,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

navdeep

Traveled with group
Liked: Staff & service, property conditions & facilities
There was a party going on during our stay and the guests were really loud at 2-3am. Talking really loud outside of our room. And sleep was disturbed
Stayed 1 night in Mar 2024
Response from Guest Service Agent on Mar 25, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Malak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place the staff is amazing
Stayed 1 night in Mar 2024
Response from Guest Service Agent on Mar 24, 2024
Hello Malak, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not recieved any vip upgrades
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but did not like being charged damage deposit $100 and then refunded after overnight stay and having to wait 3-5 business days for reimbursement. Otherwise very good, no complaints.
Stayed 1 night in Mar 2024
Response from Sandman Hotel Group on Mar 22, 2024
Hello Helen, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

jeongyoun

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was good. However, I had to wait for over an hour for the shuttle and was not told anything about my wait
Stayed 1 night in Mar 2024
Response from Sandman Hotel Group on Mar 22, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The slide for the pool is broken which sucked but my family had fun in the pool
Stayed 2 nights in Mar 2024
Response from Sandman Hotel Group on Mar 22, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice if shuttle ran more frequently
Stayed 1 night in Mar 2024
Response from Sandman Hotel Group on Mar 22, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

8/10 Good

Wei

Stayed 1 night in Mar 2024
Response from Sandman Hotel Group on Mar 22, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle from airport to hotel very convenient...and shuttle back to airport. We were upgraded for no extra charge. Very quiet for being so close to airport. Very nice room.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Patricia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Sandman Hotel Group on Mar 21, 2024
Dear Valued Guest, Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group