Premium bedding, in-room safe, desk, blackout drapes

Reviews of Sheraton Gateway Hotel In Toronto International Airport

4 out of 5
Sheraton Gateway Hotel In Toronto International Airport
Terminal 3, Toronto AMF, PO Box 3000, Mississauga, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1499 out of 2224 reviews" "
Rating 8 - Good. 407 out of 2224 reviews" "
Rating 6 - Okay. 159 out of 2224 reviews" "
Rating 4 - Poor. 70 out of 2224 reviews" "
Rating 2 - Terrible. 89 out of 2224 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne, Bowen Island

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald, Timmins

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay, easy access to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Stephane, North Vancouver

Stayed 1 night in Mar 2024

10/10 Excellent

Lou

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful at the desk when we arrive late. Quick check in extremely quiet and easy in and out.
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jenna

Thank you, thank you, for having a restaurant open late at night! I had 3 grumpy and hungry teenagers and was relieved to have a great meal at 11pm.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport layovers are so easy and simple staying at the Sheraton. Sometimes need to figure a faster check in procedure.
Stayed 1 night in Mar 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel on property. Take train to access terminal 3.
Stayed 1 night in Mar 2024

8/10 Good

Steven, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton, please listen to this: My wife and I walked across crossed the airport and went through the parking lot assuming there’s a way from there to get to your building. We found the elevator and the sign that said Sheraton hotel. However, when we got off the lift, there was no other indication or a followup sign which way to go to the building. We spent 10 minutes trying find the exit door until we asked a snow plower how to get to Sheraton through the parking lot. I would recommend to install an additional wayfinding sign to point your customers where the exit door is.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Our service was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel convenient for travel to the airport. All staff very helpful and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Great location, beautiful room and really good food at the hotel restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

MARC

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It is perfectly located for a short and often needed walk from Terminal 3 (especially). Clean, comfortable, easy, kind, I never consider any other property if/when I have an overnight at Pearson's.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald, Timmins

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Easy access to the airport!
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Check in area should be clearly visible! Marriot and Sherridon combined on the sign would be great.
Stayed 1 night in Mar 2024

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient to the airport and happy to see a fridge finally installed in the room.
Stayed 1 night in Mar 2024

6/10 Okay

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel but it is usually a stop over and only there for a short time I think the price is outrageous for what you get
Stayed 1 night in Mar 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Kids enjoyed the pool and the club for snacks and breakfast. Easy walk from parking and to terminal 3 with children
Stayed 1 night in Mar 2024

10/10 Excellent

ghali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Party time
Stayed 1 night in Mar 2024

6/10 Okay

Holly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There as a lot of noise on my floor. Very disappointing and didn’t sleep well.
Stayed 1 night in Mar 2024

6/10 Okay

PAUL B

Liked: Cleanliness
Disliked: Staff & service
I was at front desk in a wheelchair, but got up to walk with a cane. The clerk checking us in gave us a room that was the furthest it could be from the elevator. I used to stay here years ago. The hotel has certainly run down since then. I would also say the room was definitely over priced, despite being conveniently at the airport.

10/10 Excellent

Joe

Stayed 1 night in Mar 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did provide service for handicapped person.
Stayed 1 night in Mar 2024

10/10 Excellent

Rany

Stayed 1 night in Mar 2024

8/10 Good

Anita

Traveled with family
Convenient location. Clean facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a layover for flight. Beds are so comfy and so convenient for next flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maureen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like walking right into the terminal
Stayed 1 night in Mar 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean. Staff were helpful. Food from room service was great. Train to airport terminal was a breeze. I generally stay somewhere a little less pricey, so it was a real treat.
Stayed 1 night in Mar 2024

2/10 Terrible

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I paid for the "breakfast for two". It cost me $40. I only Recieved one of my two breakfast vouchers. It was valued at $32. So, my one voucher was worth less than I paid. Plus, breakfast for one came to $56. So, why did I pay for a voucher that was worth less than cash value? The staff was rude and unhelpful when I complained. They begrudgingly gave me the second voucher after I asked to speak to a manager.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

KATARZYNA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service
Stayed 5 nights in Mar 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Like the convenience of it being in terminal 3. Great service in the restaurant and good food. Very clean and quiet, friendly atmosphere
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria Catherine Jarvis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant is surprisingly delicious. Sooooo convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Garrett, Charlottetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Gateway Hotel in Toronto offers a truly exceptional experience. From the moment you step in, the welcoming staff ensures your stay is seamless and comfortable. The rooms are spacious, with modern amenities and plush bedding that promise a good night's sleep. Conveniently located within the airport, it's a perfect choice for travelers looking for ease and accessibility. The dining, serving delicious meals that cater to all tastes. Whether it's the impeccable service, the elegant ambiance, or the prime location, the Sheraton Gateway Hotel exceeds expectations.
Stayed 1 night in Mar 2024

8/10 Good

Madeliene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grossly overpriced.
Stayed 1 night in Mar 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight was delayed and hotel allowed a 6pm checkout for $50, rather than charging for an additional day/night.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024

2/10 Terrible

Prem

Traveled with partner
Stayed 1 night in Feb 2024

10/10 Excellent

Pavanpal

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the airport. Great vibe and super clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce, Kinistino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport on short notice
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable
Stayed 1 night in Mar 2024

8/10 Good

verna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient
Stayed 1 night in Feb 2024