Ratings based on 1,304 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Turks & Caicos

Internet

Posted Jun 1, 2015
Pros: Convenient to get shuttle/subway downtown
Very pleasant stay at the hotel , everything very good except the internet speed & access was very sporadic in the room, only one location was strong enough to get a signal ! Also the internet price should be better explained to the customers that a cost will be added to you your room when accessing , this should be free of charge ( build into to your overall price) or a simple flat charge for your entire stay,.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Convenient location. Very overpriced. Dirty glasses in the bathroom and the in room coffeemaker haven't been cleaned. Disappointing as it is very expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, ideal for short journey to airport

Posted May 27, 2015
Very pleasurable would recommend from the experience I had.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, too expensive

Posted May 26, 2015
Very good hotel but, truly expensive, if you have to spend more than few hours in pearson airport- this is the right choice
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 토론토

공항이용하기정말좋아요!

Posted May 26, 2015
일찍공항이용시정말좋아요...시설이조금오래된점은아쉽지만방도넓고전체적으로만족합니다.직원도친절했습니다...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon

Good for in Transit

Posted May 25, 2015
We had an early morning flight at the Sheraton is very convenient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Comfy and convenient

Posted May 25, 2015
Pros: The rooms were soundproof as advertised and I didn't notice the roar of any plane overhead. The staff was a pleasure to interact with.
Cons: They charge you for wifi access in the room which is ridiculous. I came in from the states and had no web all weekend.
Location: I stayed on 22-24 May, so the only nearby event I knew/cared about was Anime North at the Toronto Congress Center.
The entire building is very quiet and relaxing which is impressive given the fact that it's at an airport. The room was lovely and furnished with anything I needed. I was able to check in early, a huge convenience considering the luggage I was carrying and the intersecting schedules of me and my friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted May 24, 2015
Best place to stay if you need to be directly at the airport. Lives up to Sheraton reputation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatoon, Sk.

Nice

Posted May 21, 2015
I like this hotel because you are right at the airport. Makes life easy for the early morning flights. Only downside is they charge for Wi Fi and 2.00 charge for local calls.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Right in the airport

Posted May 19, 2015
Pros: Its convenient location and helpful staff.
Cons: Only the signage for the hotel within the airport.
Location: There's now a train from Terminal 1 which takes you to the centre of Toronto, so this hotel is convenient both for the airport and the city.
This is the perfect hotel to stay in if you have an early flight leaving from Toronto Pearson as it is right in the airport at Terminal, and Terminal 3 is readily accessible by the airport train. We had to overnight in Toronto as a connecting flight was cancelled. The Sheraton Gateway was very convenient since we could walk there with our luggage carts. The rooms are large, so there was plenty of space for the luggage carts.