Ratings based on 4,262 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hiroshima

由緒正しく快適

Posted May 20, 2015
ツインの部屋に泊まりましたら、なんとバスルームもそっくり同じものが2つあり、相方との時間も気にせず快適に過ごしました。 お部屋にデリバリーを頼んだ朝食も、きっかり時間通りに配達いただき、らくちんに美味しく頂きました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom stratfodd

Nice hotel right beside Union

Posted May 18, 2015
- didn't want to room with a dozen friends so I booked while in like for the club (came to Toronto for bday party tings) - room got upgrades from one king bed to a newly renovated Room with two doubles. - I wanted a king bed but I enjoyed the luxury of the upgrade Albeit with a smaller, but super comfy nonetheless, bed - lobby was beautiful and service was great. - would stay again!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom San Clemente, CA USA

Front desk was super attentive to my needs

Posted May 15, 2015
Pros: elegant
The woman at the front desk made my day. The airline lost my bags and the hotel did a really great job of making feel appreciated when the airline did not. They gave me an overnight necessities back (slippers, toothbrush, toothpaste, razor, shaving cream, free upgrade and free wifi) really went out of her way to make me feel valued. Was my first visit, and I will be back.
4 out of 5
Recommended
for Families
by A verified traveler

Posted May 12, 2015
Great location Across from union station. Perfect if your touring downtown toronto
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

Grand old place.

Posted May 12, 2015
Not cheap but just a great old traditional hotel. Has everything andclose to evetything. Like almost all Fairmont hotels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Stately but staid.

Posted May 12, 2015
Pros: Location, lobby ambience
This hotel has been an icon of downtown Toronto for ever and it has done its best to modernize with time, but it seems to be limited by the bones it has to work with. I received an upgrade to one of their "newly renovated" Fairmont rooms with a king bed and it was bright and fresh inside. However the nice new shower had almost zero hot water pressure, so you could only make the most of it if you wanted a cold shower. And the updated heating / cooling system, while easy to adjust, didn't feel any different at 18.5C (the lowest it would go to) and 22C. The windows don't open, so that was not an option. I will say that the rate was good and the location excellent so it served my purposes. Just don't expect modern luxury.
2 out of 5
by A verified traveler

Small, outdated bathroom, wifi extra

Posted May 11, 2015
Pros: Exterior and interior design. Quick checkout option
Cons: Free wifi
Location: good location, very central
Nice hotel and nice rooms. Bathroom outdated within room. Surcharge for wifi... seems a little absurd in this day and age...
4 out of 5
Recommended
for Couples
by A verified travelerfrom alberta

Nice Hotal close to downtown venues

Posted May 11, 2015
Pros: location and cleanliness
Cons: The access during construction
Location: Baseball and hall of fame
Pleasant check in, helpful in giving directions and elpful with check out
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ontario

In the Heart of Toronto

Posted May 11, 2015
Pros: The age
Location: Right next door to Union Staion, a few blocks from Rogers Centre, CN Tower, and Ripley's Aquarium.
Beautiful hotel in the centre of downtown Toronto. Close to all you need to do in the Toronto core.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful weekend away

Posted May 11, 2015
This hotel was perfect for our anniversary weekend. As someone who usually stays at holiday Inn or Best Western type hotels, The Fairmont was a lovely treat. If you want to go for the full luxury treatment I suggest the Gold Floor. It's well worth the extra money. You have a private check in desk, and lounge that offers free food 4 times a day and unlimited tea, coffee and cold beverages. The decor is elegant and fitting with the history of the building. There is even 2 dedicated elevators to go to the Gold floor and executive floors. The rooms are not large but are beautifully decorated and every detail is addressed. If you do not want to fight the downtown traffic, the Go Train is a perfect option; just walk across the street to the hotel.