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The Sutton Place - Toronto

955 Bay St Toronto, M5S2A2 Canada

Toronto high rise near Yorkville, museums, university

Close to shopping
European ambience prevails at this high-rise hotel 2 blocks from the University of Toronto, within 4 blocks of fashionable shops, cafes, and galleries of Yorkville, and close to the Business District. Show more
Service excellence
The stylish Sutton Place Hotel offers concierge services, 24-hour in-room dining, a fitness center, an atrium pool, a beauty salon, a business center, and a restaurant that serves seasonal cuisine.
Fresh air
Guestrooms at Sutton Place have step-out balconies or windows that open and include European-style decor, marble bathrooms, wireless Internet access, TVs with pay movies, and nightly turndown service. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

83%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/22/2013. The check-out date cannot be after 06/22/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe king
One king bed with down bedding. City view. Floors 3-17, 20 m2 (325 sq ft). May have a step-out balcony. Bathrobes and Gilchrist & Soames toiletries. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Antique-style desk and furnishings. Turndown service. Complimentary weekday newspaper. May have an in-room safe.
Executive suite
One king bed or one queen bed with down bedding. City view. Floors 3-16, 27 m2-53 m2 (400-570 sq ft). May have a step-out balcony and a second bathroom. Sitting area with antique-style sofa, two armchairs, and desk. Bathrobes and Gilchrist & Soames toiletries. Wireless Internet access (surcharge). Two multi-line phones with voice mail. Two cable/satellite TVs with pay movies. CD player/alarm clock. Turndown service. Complimentary weekday newspaper. May have an in-room safe.
One Bedroom Apartment
One queen bed. Antique-style desk and furnishings. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Complimentary weekday newspaper. May have an in-room safe.
Sutton Queen
1 queen bed. Antique-style desk and furnishings. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Complimentary weekday newspaper. May have an in-room safe.
Deluxe Double
2 double beds. Antique-style desk and furnishings. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Complimentary weekday newspaper. May have an in-room safe.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pet deposit required
  • Pets accepted
  • Check-out time is noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: CAD 25 per day (in/out privileges)
    • Valet parking fee: CAD 33 per day (in/out privileges)
    • Pet fee: CAD 50-150 per stay
    • Deposit: CAD 150 per stay
    • Fee for wireless Internet in public areas: CAD 16.5 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): CAD 16.5 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: CAD 16.5 (for 24 minutes, rates may vary)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures

The property is undergoing renovations. The following areas are affected: Swimming pool

Every effort will be made to minimize noise and disturbance.

This information supersedes all other information in this property's description that relates to these amenities.

Awards and Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Property Amenities

Located four blocks from fashionable Bloor-Yorkville shopping and three blocks from the Royal Ontario Museum, the centrality of the Sutton Place Hotel offers guests access to an array of close activities.

The hotel provides a range of amenities that provide comfort and convenience, including 24-hour in-room dining and concierge services. Accents Restaurant and Bar serves eclectic, seasonal cuisine for all meals and its lounge provides a bar menu and extensive wine list.

Guests have complimentary access to an atrium lap pool, sauna, and a fitness center. On-site spa services (surcharge) are available in guestrooms. The business center offers after-hour access to computer workstations with high-speed Internet access (surcharge). Wireless Internet access (surcharge) is available throughout the hotel.

  • 24-hour front desk
  • Air-conditioned public areas
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Complimentary newspapers in lobby
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Multiple small meeting rooms
  • Multilingual staff
  • Number of floors - 33
  • Total number of rooms - 375
  • Parking garage
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Security guard
  • Shoe shine
  • Swimming pool - indoor
  • Tour assistance
  • Wedding services
  • Wireless (high-speed) Internet access - surcharge
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Self parking
  • Valet parking
  • Parking (surcharge)
The Sutton Place - Toronto, Toronto,  Canada, Property Amenities Pool

Rooms

The Sutton Place Hotel guestrooms include rich fabrics, antique-style furnishings, and city views. Down bedding and Gilchrist & Soames toiletries are plush extras. Some accommodations provide step-out balconies, and all have windows that open.

All rooms include wireless Internet access (surcharge), multi-line phones, and TVs with pay movies. In-room safes, CD player/clock radios, and bathrobes may also be included.

Twice-daily housekeeping includes turndown service. In-room spa services can be arranged (surcharge). A complimentary newspaper is delivered each weekday.

Pets are accepted (deposit required).

The Sutton Place - Toronto, Toronto,  Canada, Rooms Deluxe King Guestroom

Room Amenities

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic check-out
  • Electronic/magnetic keys
  • Hair dryer
  • Daily housekeeping
  • In-room safe
  • Iron/ironing board
  • In-room massage available
  • Microwave (on request)
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Refrigerator (on request)
  • Rollaway beds available
  • Shower/tub combination
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless high-speed Internet access (surcharge)

Dining

Accents Restaurant and Bar - Lobby-level restaurant with artificial domed ceiling, fine art on the walls, white linens on the tables. Eclectic, innovative cuisine incorporating fresh market produce. Dinner items might include roasted Atlantic salmon roulade with buttered green cabbage, boiled young potatoes, grain mustard, creme fraiche, and tarragon sauce; wok-fried Asian vegetables with tiger prawns and coconut rice; and roasted Brome Lake duck breast with walnut risotto and orange marjoram gastrique. Extensive wine list and bar menu. Breakfast, lunch, and dinner; bar open from late morning to late evening.

Room service is available 24 hours.

The Sutton Place - Toronto, Toronto,  Canada, Dining Dining

Renovations and Closures

The property is undergoing renovations. The following areas are affected: Swimming pool

Every effort will be made to minimize noise and disturbance.

This information supersedes all other information in this property's description that relates to these amenities.

Recreation

This Toronto hotel offers its guests an atrium lap pool, sauna, sundeck, and a complimentary fitness center with strength-training equipment, an elliptical trainer, stair machines, treadmills, stationary bikes, and a rowing machine.

Lake Ontario, 3 km (2 mi) from the hotel, offers seasonal recreational activities including cycling paths, fishing, and sailing. Winter ice skating is offered at Nathan Philips Square, 1.25 km (0.75 mi) away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golf - driving range nearby
  • Golfing nearby
  • Ice skating nearby
  • Boating nearby
  • Sailing nearby
  • Aerobics nearby
  • Running track/path nearby
  • Tennis nearby
  • Pilates classes/instruction nearby
  • Yoga classes/instruction nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Bird watching nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Sutton Place - Toronto

4.1
out of 5
avg. guest rating
Hotel service:
4.1
Hotel condition:
4.0
Room cleanliness:
4.3
Room comfort:
4.2
Location:
4.5
Neighborhood:
4.3
83%

of guests recommend

out of 54 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

johnny from USA
4.0
out of 5
Recommends this hotel
Posted Nov 28 2011

“great hotel for a good price”

very nice stay, hotel staff was very courteous, gave us a number of amenities and was very helpful.

Antonio P from Mexico City
4.0
out of 5
Recommends this hotel
Posted Oct 13 2011

“Good services”

Good service and nice location

Area recommendations
Yorkville
Joy from Short Hills, NJ
3.0
out of 5
Recommends this hotel
Posted Aug 27 2011

“Not so impressed”

Great location. But the food in Toronto China town sucks. The 3 new Chinatowns in MARKHAM/Richmond Hills/Scarbough area have great authentic Chinese food. Another thing I don't like is parking is extra. $25/day plus tax.

A Traveler from Israel
4.0
out of 5
Recommends this hotel
Posted Aug 20 2011

“I will back.”

The location is very good, The room was clean and comfort.

Area recommendations
West downtown.
David W from Qatar
5.0
out of 5
Recommends this hotel
Posted Jul 12 2011

“Sutton Review”

Nice hotel. Large rooms and well appointed.

A Traveler from Los Angeles, CA
5.0
out of 5
Recommends this hotel
Posted Jul 6 2011

“drab exterior, cute interior”

The location was great, especially for gay travelers that would like to venture out to Church St.; internet was $10.00 a day; the balconies had great views of the city; the staff was very helpful.

Area recommendations
This hotel was near the gayborhood so it was convenient for walking to the pride festivities.
Jay k from Cincinnati, Ohio
5.0
out of 5
Recommends this hotel
Posted Mar 21 2011

“Sutton place”

Great place to stay, great people, great price

A Traveler from Silver Spring, MD
5.0
out of 5
Recommends this hotel
Posted Nov 10 2010

“A wonderful hotel in downtown Toronto”

We arrived on a Saturday early afternoon with a Queen reservation. Due to a shortage of Queen rooms we were upgraded to a King and allowed to check in early. The room was large, light, and very clean with a new flat screen TV. Bathroom was also very clean. Bed was wonderfully comfortable and slept well. The only problem we had was with the new flat screen TV. The remote seemed to work sporadically. We called maintenance and they arrived in a timely manner. Maintenance tried several things to fix the remote - new batteries, new remote, other things behind the TV I couldn't see. Maintenance said the hotel is having problems with the new TVs - some thing to do with the reception site for the remote. He figured out that the TV and the remote needed to be a closer distance and proceeded to move the TV and cabinet closer to the bed so it would work properly. I think Maintenance did everything possible to fix the problem outside of getting a new TV. They solved it to my satisfaction. I highly recommend this hotel to any visitor - business or pleasure.

Area recommendations
I'd recommend the downtown area as there are many attractions within walking distance.
Vikki B from Vancouver, BC
4.0
out of 5
Recommends this hotel
Posted Nov 10 2010

“good value for one night”

I could tell the hotel was quite grand back in the day it was built it does need a refurbish now but it is still a very nice, clean hotel! The lobby and lounge area are very grand and large. The restaurant looked very busy, though we didn't eat there. I would reccommend as a great location and good value, but probably wouldn't want to spend more then a couple of nights there.

Catherine H from Bettendorf, IA
2.0
out of 5
Does not recommend this hotel
Posted Oct 28 2010

“Less Than Impressed - Honeymoon”

My husband and I traveled to Toronto for our Honeymoon just three weeks ago and chose The Sutton Place because I had stayed at their Vancouver location last year for my birthday and had a wonderful experience (great, friendly hotel staff, concierge & special treatment--a piece of cake with "Happy Birthday" written in chocolate around the rim of that plate--a small gesture, but very nice & memorable). The hotel was made aware that this was our HONEYMOON and not ONCE were we congratulated or shown any sort of extra courtesy. We were not looking for FREE PERKS, but we did expect the same sort of hospitality that was shown at the Vancouver location. Upon checking out of our hotel, my husband mentioned to the manager at the front desk that we were disappointed in the attitudes and lack of courtesy shown by the front desk staff throughout our visit and mentioned again that it was our honeymoon and we had really expected better service (even a congratulatory NOTE on the bed or even a SMILE would have been worth something!) He quickly informed us that "it's not their job to provide extra services to any of their guests." That was all he said. We promptly let him know that we would find another hotel the next time we travel to Toronto...even the Marriot at Niagara Falls (where we stayed for only one night during this trip) went out of their way to make us feel welcome. On a separate note, while the room was clean & hotel is centrally located, it is OLD and OUTDATED. DO NOT recommend!

The Sutton Place - Toronto

955 Bay St Toronto, M5S2A2 Canada

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Nearby Points of Interest

  • Queen's Park - 0.5 km / 0.3 mi
  • Gardiner Museum - 0.6 km / 0.4 mi
  • University of Toronto - 0.7 km / 0.4 mi
  • Royal Ontario Museum - 0.7 km / 0.4 mi
  • Hospital for Sick Children - 0.8 km / 0.5 mi
  • Royal Conservatory of Music - 0.9 km / 0.5 mi
  • Varsity Stadium - 0.9 km / 0.6 mi
  • Ryerson University - 1 km / 0.6 mi
  • Yonge-Dundas Square - 1 km / 0.6 mi
  • Allan Gardens - 1.1 km / 0.7 mi
  • Bata Shoe Museum - 1.1 km / 0.7 mi
  • Toronto City Hall - 1.2 km / 0.8 mi
  • Toronto Eaton Centre - 1.2 km / 0.8 mi
  • Massey Hall - 1.3 km / 0.8 mi
  • Nathans Philips Square - 1.3 km / 0.8 mi

Location Highlights

  • Full-service health spa nearby
  • In business district
  • In city center
  • Water nearby

The closest major airports to The Sutton Place - Toronto are:

Toronto, ON (YTZ-Billy Bishop Toronto City) - 3.7 km / 2.3 mi

Toronto, ON (YYZ-Pearson Intl.) - 18.1 km / 11.3 mi

The preferred airport for The Sutton Place - Toronto is Toronto, ON (YYZ-Pearson Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Toronto, ON, Canada (YYZ-Pearson Intl.)

Area:

Downtown Toronto, Ontario, Canada: Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

The Sutton Place - Toronto

955 Bay St Toronto, M5S2A2 Canada

Most recent booking for this hotel: less than 5 minutes ago.
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