Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Very enjoyable!

Posted Aug 24, 2014
We stayed in the Jr Suite. It was spacious,clean and the bed was very comfortable. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous bed!! Beautiful bedding. So comfy.

Posted Aug 22, 2014
Pros: The best part was the bed.. Beautiful bedding.. Sheets and duvet, pillows. All wonderfully comfortable.
Location: This is an airport hotel. I was there to sleep and catch a flight.
I arrived very tired.. Wish I had more time in that beautiful bed. The shuttle was on time, the coffee was great, and the staff friendly and accommodating, all in all.. Great!
3 out of 5
by A verified traveler from Arlington, VA

Not what we expected.

Posted Aug 18, 2014
Pros: Fruity water in the lobby. Convenient distance to the airport.
Cons: Overall update inside. Functional extraction fan in the bathroom.
Location: Near the airport. A couple of restaurants within walking distance.
Hotel close to the airport. Facility old; hotel could do with an update - carpets, cleaning carts randomly left, mildew in bathroom, smoky/stale smell when you return to the room. No microwave and internet in the room. Internet is available, but at a price.
3 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, Ontario

Affordable night's stay.......

Posted Aug 18, 2014
Cons: The parking was expensive at $18/night.
Location: There is an excellent breakfast diner next to the hotel.
This hotel offers an affordable night's stay. The check-in process was quick, the beds were comfortable and there was an ample supply of towels. Unfortunately, we were placed on the third floor next to the pool. The hallways were extremely loud with children and their families visiting the pool until it closed at 11:00 pm.
1 out of 5
by A verified traveler from Ottawa

Needs a deep clean and renovation

Posted Aug 18, 2014
Simply not at Westin standards. Beyond the lobby, everything from the elevator onwards is heavily worn and/or damaged. The carpets are stained and coming up at the sides. The hallways looks like you are in a industrial space and the rooms are not soundproofed - you will hear the planes all night. There are plenty of newer, brighter, and better value hotels in the area at the three star level. Seriously, not impressed. Will never stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to highway and airport

Posted Aug 17, 2014
Room was clean and had a comfy bed ..... Great gym.... Better then most hotels I've stayed at
3 out of 5
by A verified traveler

A Word of Constructive Criticism!

Posted Aug 12, 2014
Stayed overnight on Room # 426: a) No curtains on the window's! (NO PRIVACY) b) Ceiling in need of repairs. To my knowledge your Hotel was Fully booked the following night meaning that room #426 was going to be rented as I fond it. (BAD PUBLICITY FOR YOUR HOTEL NAME)
4 out of 5
Recommended
for Everyone
by A verified traveler from SSM, ON

Hotel close to restaurants, airport, nightlife is

Posted Aug 12, 2014
It was it very good experience and I have fun at that place as well but the only thing that I didn't like it is the room close to the elevator which is little bit noisy especially after mid-night.
Comment from Hotel Management
Aug 20, 2014 by GeneralManager, Hotel Management
I am so happy to see that you enjoyed your overall experience with us. Next time you visit, please let us know and we will make sure that you are in a room away from the elevators. Look forward to seeing you soon. Regards Marsha Ray General Manager
3 out of 5
by A verified traveler from Montréal

Hotel wifi limited

Posted Aug 8, 2014
Wifi only in the reception And not good . you need a pw not break fast is included The customer service doesn't give the whole information.
Comment from Hotel Management
Aug 20, 2014 by GeneralManager, Hotel Management
Thank you for your feedback. Sorry you were not given all the information by our guest services team. We also have options for complimentary internet in our guest rooms and offer room rates that include breakfast. Looking forward to seeing you again Regards Marsha Ray General Manager
3 out of 5
by A verified traveler

The lobby and dining area were nice.

Posted Aug 7, 2014
The lobby and dining area were nice. The room was gross! The furniture is all ratty, the air conditioning couldn't be turned down. I stated here. 26 years ago and the rooms haven't been upgraded since. Unless Westin does a renovation on its rooms, I will never stay here again.
Comment from Hotel Management
Aug 20, 2014 by GeneralManager, Hotel Management
We are so glad that you enjoyed our lobby and dining facilities. I am so sorry that your room was not up to our normal standards. We are aware that we are in need of a facelift and are in the process of making some improvement. We hope to see you again in the future. Regards Marsha Ray General Manager