Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Date night

Posted Mar 3, 2015
Very hard to get into the hotel entrance from the main road. Should have the city split the curb for more accessibility getting into the hotel as opposed to driving down 3 other roads to drive back.
2 out of 5
by A verified travelerfrom toronto

Not the best place

Posted Feb 25, 2015
This will be my first and last time there! Upon check-in I was ok with everything staff tried best to engage however found the questions a bit odd. I went to my room it wasn't the greatest, it was cold. When I turned up the heat I had to listen to an awful noise all night from the radiator. The sheets were rough and static all over. Not comfortable at all, the next morning when I got up I noticed a nasty yellow stain on the bed skirt. Nothing was done to try and rectify any of this! Needless to say I ran out as soon as I could
2 out of 5
by A verified travelerfrom ontario

run of the mill place

Posted Feb 22, 2015
Pros: not much
Cons: may be improving the overall management of this place could help!!
Location: It is near the airport but on the wrong side of it and not really near anything practical, like Toronto Congress Center or the most known restaurants
the hotel is barely standard for the price, the category and the place. upon Check in, the hotel did not have my confirmed Expedia reservation. I had to wait 15 mins at the front desk and have the process completely redone, although I had showed my confirmed Expedia itinerary reference. This was very disappointing. the rest of the stay was event-less however the facilities were just average. My last morning there I had breakfast in the hotel restaurant which is off the main lobby. During breakfast, at around 7am, one of the two doors into the lobby was stuck open and it became so cold in the restaurant that I had to interrupt my breakfast and leave. Guests in the restaurant were actually dumbfounded when they realize that they actually could see their breath within the restaurant...this was simply stupid. I'll be sure to never go back to this establishment!
4 out of 5
by A verified travelerfrom guelph

1 bedroom suite

Posted Feb 17, 2015
Decided to stay for Valentine's Day with my girlfriend. I booked the hotel the night before. Got to hotel and they didn't get my reservation although it was already paid for, they fixed it and gave me the bedroom suite I booked. Everything was good, except when she went to use the bathroom in our room it looked like someone has just used to bathroom and put a hair net in the toilet? Little gross but whatever
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

nice hotel

Posted Jan 20, 2015
great hotel, very well maintained and clean. close to highway and other places thst I wanted to see.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommended

Posted Jan 9, 2015
Lobby and room was clean, staff was helpful and polite.
5 out of 5
Recommended
for Business Travelers
by Robertfrom Kingston

Short but sweet

Posted Dec 24, 2014 on Hotels.com
Basketball Tournament
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Civitavecchia (ITALY)

Vicino aereoporto

Posted Dec 14, 2014
Pros: \\
Cons: \\
Location: \\
Purtroppo ho sostato solo una notte, il servizio di trasporto da e per è assicurato dall'hotel, basta chiamare il numero dell'hotel (dai telefoni pubblici interni all'aeroporto) ed un pulmino si presenta dopo circa 15' a prelevarvi (attenzione il punto di incontro si trova ai piani inferiori rispetto all'uscita aereoportuale, precisamente settore S)per altri motivi (regali), ho avuto la necessità di far arrivare pacchi con molto anticipo rispetto al mio arrivo, assolutamente perfetti, sia le comunicazioni via mail che al momento del check in, sono state stupende. Personale gentile, accomodante e molto disponibile.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

nice modern hotel

Posted Dec 14, 2014 on Hotels.com
Very good except the restaurant overpriced
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal

Nice hotel clean room need to have wood floor....

Posted Dec 12, 2014
Pros: Situation price
Cons: Need to have wood floor
Nice hotel good staff food very good i was surprise!!!!