Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose california

nice close to universal studio 30 mnts drive

Posted Aug 6, 2014
Pros: clean room bed and no noise
Cons: n/a
Location: half hrs to universal studio and half to nott berry farm
thank you for the service at this hotel my kids love and the bed the room are nice and clean no noise and the best breakfast and the best waitress #1 name sergio thank you holliday inn if i go back to los angeles i will go same hotel thank
5 out of 5
Recommended
for Everyone
by A verified traveler from San Pedro, California

Close to restaurants and shopping mall

Posted Jul 1, 2014
Pros: We liked the Ginger Cafe. My kids loved chicken fingers, cheeseburger, and french fries. Mom loved the BENTO BOX. Dad loved the MEDITERRANEAN SALAD.
Cons: At times elevator can be slow.
Location: SHOPPING at malls such as Del Amo Mall and the Galleria Mall..
My family of 6 have stayed in our adjoining rooms for the past two weeks and we are very comfortable and feel safe here. Staff are amazing, friendly, and professional. House cleaning ladies are exceptional especially Rosa. We can't thank Rosa enough. She has been so kind and always offered first... Another perk we loved is eating at the Cafe downstairs. The Ginger Cafe waitress and waiters were very helpful and friendly. My four children really liked a waiter named Sergio. He really entertained our kids. His service was always EXCEPTIONAL. We hope Rosa and Sergio get recognized by Management. Thanks again from the Nuno Family from San Pedro.
Comment from Hotel Management
Jul 9, 2014 by Revenue Coordinator, Hotel Management
Thank you so much for taking time to leave your review about your recent stay. We are happy to hear you and your family have had a comfortable and safe visit. Thank you for your wonderful remarks, which I have shared with our staff as well as Rosa and Sergio's managers. Being that you are so close we hope to see you again soon here at the Holiday Inn Torrance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2014
Overall a good stay tho I asked to have the sheets changed and more towels mid day as my child had an accident and neither was done.
Comment from Hotel Management
Jul 1, 2014 by Revenue Coordinator, Hotel Management
Thank you for your review. We are pleased to hear you had an overall good stay. I am disappointed to hear the sheets and towels were not taken care of. In the future please reach out to the manager on duty if you need something. We hope to welcome you back again soon to the Holiday Inn Torrance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Customer service outstanding.

Posted Jun 16, 2014
Arrived late evening.and had dinner. The wait staff was excellent. The food was great and the restaurant comfortable. Breakfast was above average for a buffet but maybe order off the menu next time. The room very clean and comfortable.
Comment from Hotel Management
Jun 21, 2014 by Revenue Coordinator, Hotel Management
Thank you for your review. We are pleased to hear you had a clean and comfortable stay. It is great that you got to enjoy the Ginger Cafe and the staff was excellent for you. We look forward to your next visit here at the Holiday Inn Torrance.
4 out of 5
Recommended
for Everyone
by Sharon from san Diego

Comfortable and quiet place to stay

Posted Jun 16, 2014
This hotel was extremely comfortable and quiet. Even though we were there for a wedding, I could tell they are very professionally minded, catering to foreign business groups. The buffet breakfast was awesome. The only reason why I gave a lower than excellent rating on cleanliness is because I woke up to find hairs on my bed that were not mine! But the bedding looked clean and I let the front desk know about it. They were quick to resolve the issue and I found the bedding changed.
Comment from Hotel Management
Jun 21, 2014 by Revenue Coordinator, Hotel Management
Thank you for leaving your review about your recent visit. We hope you enjoyed the wedding. We are pleased to hear you enjoyed the buffet at the Ginger Cafe. I am however disappointed to hear about the hair found in your bed, that is not acceptable. I am glad the staff took care of you. We hope to welcome you back soon to the Holiday Inn Torrance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2014
My husband and I enjoyed our stay. The Hotel was near his meeting. Will stay there again.
Comment from Hotel Management
Jun 11, 2014 by Revenue Coordinator, Hotel Management
Thank you for taking time to leave your review. We look forward to your next visit here at the Holiday Inn Torrance.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to San Pedro

Posted Jun 3, 2014
From Las Vegas and went to catalina for Memorial Day weekend. Was close to San Pedro so stayed holiday inn torrance. Was good for what we needed. Needs a vent in bathroom.
Comment from Hotel Management
Jun 9, 2014 by Revenue Coordinator, Hotel Management
Thank you for leaving your review. We hope you had a nice Memorial weekend trip. Thank you for the recommendation about the vent in the bathroom, I will pass the info to our Housekeeping Manager. We hope to welcome you back soon the the Holiday Inn Torrance.
5 out of 5
Recommended
for Everyone
by bill from Oxnard

Very helpful, accommodating.

Posted May 27, 2014
Everything was very good. Very professional staff. The only thing maybe needing improvement is the brunch. My family enjoyed their stay. Thank you.
Comment from Hotel Management
Jun 10, 2014 by Revenue Coordinator, Hotel Management
Thank you for your review. I will pass on the comments about the brunch to our food and beverage director to see what adjustments we can make. We are pleased to hear your family enjoyed their stay and hope to welcome you and your family back to the Holiday Inn Torrance soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 27, 2014 on Hotels.com
Comment from Hotel Management
Jun 21, 2014 by Revenue Coordinator, Hotel Management
Thank you for your recent stay at the Holiday Inn Torrance.
5 out of 5
Recommended
by A verified traveler

Good hotel

Posted May 20, 2014 on Hotels.com
I would definately stay here again
Comment from Hotel Management
May 20, 2014 by Revenue Coordinator, Hotel Management
Thank you for your comment. We look forward to seeing you again soon here at the Holiday Inn Torrance.