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Reviews of Airbeach Spa Mar Menor

4 out of 5
Airbeach Spa Mar Menor
Ctra. Torre Pacheco-Los Alcazares, km, 3.5, Torre-Pacheco, Murcia

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 12 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, inexpensive, clean hotel
Convenient, inexpensive, clean hotel

2/10 Terrible

Mr.R D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useless
Mucked about from start to finish

8/10 Good

Narinder, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Really good comfortable good location and staff helpful. What more do you want.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in quiet location
Had an enjoyable 4 day stay. Relaxed atmosphere, clean rooms and helpful staff. Would stay there again.
Response from Atencio al cliente on Mar 7, 2015
Thank you for yout comment. It si nice to hear you about us.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon
Air con not cold enough, otherwise pleasant. Have stayed her before on business and it's been a bit deserted but this time there was a wedding going on. So a nice atmosphere. Does the job for a one night stay
Response from Atencio al cliente on Mar 7, 2015
Thanks Aircon for the comment. Next time "air con" will be ok.

10/10 Excellent

Dave, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great one night stay.

8/10 Good

A, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Friendly staff, well maintained, clean rooms.

4/10 Poor

daniel, West Sussex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A disappointment
The bedroom was very clean and adequate. The staff, of those available were very helpful and polite. The lack of staff is my main criticism of the hotel. The breakfast room should be on the ground floor overlooking the garden and pool not stuck in the basement with frosted windows sporting a damp stained wall below the windows. No staff, no help, if you needed it. The terrace reataurant was uninviting because it is situated at the furthest point from the double doors that lead from the main part of the hotel. I felt as though I was not really wanted at the restaurant because it was at the far end from anywhere and only staffed by two waiters (who were very good and helpful) but had to appear from a door some steps away from the restaurant. No staff were around to show guests where to sit and there was no real indication that this was the only dining room. In the main Reception area there is a comfortable looking bar and coffee type lounge. During my 5 day stay in peak season the bar was never staffed. Quite extraordinary. As one leaves the main building to go to the pool there is a terrace with easy chairs. A lovely place to sit and enjoy a drink or coffee. I had to ask reception to arrange for service. Not once but every day. We are talking about the peak of the season and there is no excuse for that. I booked the Spa Torre Pacheco because it is listed as a 4 star hotel.

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities, room comfort
No estoy contenta con el servicio del hotel solo fui para dos días afortunadamente , y en uno de ellos no pude ni tomar cafe porque estaba cerrada la cafeteria... La habitación con la cisterna rota el grifo de la ducha también , el hotel estaba vacio y nos dieron la peor habitación eso si nos quejamos y nos dieron otra

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JOSE Mª

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
HOTEL LIMPIO, PERO LOS SERVICIOS DE UN 2 ESTRELLAS
LA ATENCIÓN DE RECEPCIÓN EN CUANTO A RECLAMACIONES MUY MALO

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
El hotel busca mucha ganancia con pocos servicios
El hotel lleno y ni un mísero entretenimiento. El spa roto roto, los masajes llenos, la comida poca variedad, no volvere nunca ni al hotel ni a contratar con expedia por tener a este hotel en su página. Ahh y cada vez q pedías una bebida tenias q firmar, si pedías 6 cervezas tenia q hechar 6 firmas, pocos camareros para tanta gente... vaya tela

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

pedro, murcia

Liked: Cleanliness, staff & service, property conditions & facilities
mejoras
la estancia bien, las camas separadas no me gustan, deberian de poder darte a elejir, el Spa bien pero pequeño, el desayuno no estaba mal, la atencion bien.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Esta un poco alejado. Pero el trato y las instalaciones muy bien. Calidad/precio muy bien.
Response from Atencio al cliente on Mar 7, 2015
Muchas gracias Carlos por su comentario. Estaremos encantados de volverle a ver por aqui.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Es agradable y bien atendido
Los servicios son escasos. No existía servicio de cafetería en la mayor parte del día y la información era escasa.
Response from Atencio al cliente on Mar 7, 2015
Muchas gracias por su comentario, Nos encanta que haya estado bien atendido. Ya hemos puesto los medios necesarios para que su estancia la proxima vez sea aun mas agradable y no falte ni informacióon ni tampoco la cafeteria este desatendida. Muchas gracias otra vez.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
porte qui donnait dans une autre chambre, donc on entendait tout ce qui se passait dans la chambre de l'un comme de l'autre.Mais sinon très bon séjour.

8/10 Good

Recio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, si vas de boda al Acuario
Hotel moderno, buenas instalaciones. Habitaciones amplias. Lo único el servicio de spa es caro, en comparación con otros hoteles que ofeecen lo mismo.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal superamable
El hotel es muy correcto. La piscina no es muy grande pero el restaurante está muy bien, y las habitaciones muy amplias y bien equipadas. Lo mejor de todo es la increible amabilidad y buena disposición del personal. Un diez para todos.