Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.9 Service & staff
2.7 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Eran from Israel
Simple Hotel in an amazing parkPosted Feb 27, 2014
Pros: The hotel is situated in a beautiful valley and looks like a big log cabin
Cons: Prices are very high as is everything in the area. Access with luggage to the hotel entrance should be improved
The hotel is located just outside the southern entrance to the Torres Del Paine park. It is in a beautiful valley with a river just beside it which makes up for the high price and very basic hotel conditions. The hotel entrance is far from the car and hot water takes a few minutes to reach the shower. If you are traveling with a car you should be aware that all the roads in the area are dirt roads, there are no gas stations and since the hotel is at the south of the park you have to watch your mileage carefully. Do not miss the 4.5 hour climb to see the Torres up close it is worth it. Stock up on supplies before coming to the park because snacks and small meals are hard to find and very expensive.
for Familiesby A verified traveler
Posted Feb 6, 2014 on Hotels.com
for Familiesby Bryan Roberts from Washington State, USA
Hosteria Lago TyndallPosted Dec 2, 2013 on Hotels.com
Great service, bi-lingual staff, amazing views, excellent location in Rio Serrano village near Torres Del Paine.
for Familiesby Bryan Roberts from Washington St., USA
Hosteria Lago Tyndall - Rio Serrano VillagePosted Dec 2, 2013 on Hotels.com
The staff were bi-lingual, very friendly and helpful. The views of Torres Del Paine mountian range from the room and property were absolutely amazing! Walls are thin and you can hear neighbors in adjacent rooms is only negative.
for Couplesby Jurgen from Sydney - Australia
Posted Nov 7, 2013
Pros: View from the rooms
Cons: Should have an elevator to the upper floor
Recommendedby Ron B
Good value given prices elsewherePosted Jan 13, 2013 on Hotels.com
Over, good experience for the price. (This part of the world is not cheap!) Located in Rio Serrano, immediately outside south entrance to Torres del Paine Park. 70 km gravel road to here from Puerto Natales has stunning views of the peaks and is more convenient than staying in Puerto Natales. However, it is still another 1.5 hour drive over gravel roads (again with great views) from hotel to the most famous hikes (to the base of the towers or around the towers). Lago Grey is fairly close, however. Views from the hotel itself of the Torres are spectacular. We stayed in the cabins which are older and far from fancy. The lodge itself is newer and a little more upscale with nice sitting areas. Breakfast not included, but was reasonable at $6 per head and included cereals, fruit salad, cold cuts, scrambled eggs, etc.. Dinner is 3-course fixed menu with two entre choices, but no vegetables. Although twice the price, the Rio Serrano Hotel next door is much more upscale and had a very excellent dinner buffet open to non-residents, so you do have other choices. If you want to self cater, you must bring your food from Puerto Natales—there is very little in the park. Staff friendly and accomodating.
by A verified traveler from geneva, switzerland
very desappointedPosted Feb 16, 2011
hotel has good location but service and quality are not to recommend