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Reviews of Best Western Plus Hotel Hyeres Cote D'azur, Hyeres

4 out of 5
Best Western Plus Hotel Hyeres Cote D'azur, Hyeres
20 Impasse Saint Joseph, Hyères, Var

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 293 reviews" "
Rating 8 - Good. 130 out of 293 reviews" "
Rating 6 - Okay. 34 out of 293 reviews" "
Rating 4 - Poor. 17 out of 293 reviews" "
Rating 2 - Terrible. 2 out of 293 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Karen

Stayed 2 nights in Jul 2022
Response from Charline, service commercial on Jul 20, 2022
Chère Karen, Merci pour l'envoi de votre avis qui nous touche. Nous avons été ravis de vous accueillir et espérons vous revoir prochainement à Hyères.

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room in a nice quiet location yet not too far from city center
Stayed 1 night in Nov 2021
Response from Charline, service commercial on Nov 19, 2021
Dear Cristina, Many thanks for your nice comment. We hope to see you soon in our hotel. Best regards,

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel in Hyeres
Very nice hotel well located in Hyeres with comfortable rooms and an excellent service. A big plus is that you can park for free!
Stayed 2 nights in Aug 2020
Response from Charline, service commercial on Sep 15, 2020
Hi Pierre, Thank you very much for your comment that we just shared with all the staff. We hope to see you as soon as possible. Best regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and hotel was very clean, and has been totally updated!
Stayed 1 night in Oct 2019
Response from Charline, service commercial on Oct 10, 2019
Dear guest, Thank you very much for your nice comment. We hope to see you again for your next trip in Hyères. With best regards,

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not really 4*
Nice clean hotel in a residential area. 10/15 minute walk to center. I would consider it more a 3*+ but not really 4*. Good for one night but not for extended stay. People very nice & helpful.
Stayed 1 night in Sep 2019
Response from Charline, commercial service on Sep 11, 2019
Dear John, Thank you for sending your opinion which counts a lot for us. We are very pleased that you enjoyed your stay at the hotel and would be glad to see you again soon at the hotel. With best regards,

6/10 Okay

Georgienne

Business traveler
Stay in Hyeres
Some areas were very good and some not so good. Therefore it is a difficult review. For example, some of the desk attendants were superlative, others mediocre. Dinner was well cooked, but the attendant was terrible. The room was very clean, but poorly laid out
Stayed 1 night in Sep 2019
Response from Charline, commercial service on Sep 6, 2019
Dear Client, We thank you for taking the time to write to us. Your opinion is important to us and helps us improve. We are sorry that all our services have not lived up to your expectations and we would be delighted to be able to talk to you more about it by phone. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Charline, service commercial on Oct 7, 2019
Cher hôte, Nous vous remercions d'avoir pris le temps de nous écrire et sommes ravis que votre séjour vous ai plu. Au plaisir de vous revoir! Chaleureusement vôtre,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Charline on Jul 4, 2019
Dear guest, Thank your very much for your feedback. We hope to see you soon in our hotel for your next stay in Hyères. With best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were absolutely pleased about the cleanliness, rooms and the food! Indeed the very best and relaxing. Only thing: they charged us for breakfast which was included with our room, when we booked through expedia— person at check out charged us and the money has not been refunded yet. A credit card was on file at check in and she couldn’t find that. Check out unsatisfying some what.
Stayed 1 night in Jun 2019
Response from Charline on Jul 4, 2019
Dear guest, Thank you very much for your feedback. We are very happy to know you had a good stay in our hotel. Concerning breakfast, we stay at you disposal to speak about by phone. With best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff!
Stayed 2 nights in Jun 2019
Response from Charline on Jul 4, 2019
Dear Michael, Thank you very much for your feedback. We hope to see you soon for your next trip in Hyères.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms. Friendly staff. Nice showers. Very close to downtown walking area with plenty of shops and restaurants.
Stayed 1 night in May 2019
Response from Charline on May 28, 2019
Dear Brian, Thank you very much for your nice comment. We are very happy to know that you had a good stay in our hotel and hope to see you soon for your next stop in Hyères city. With best regards,

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Charline on May 2, 2019
Dear Tonya, Thank you very much for your commentary. All the staff of the hotel hope to seen you soon for your next stay in Hyères. Warm regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in Heyeres
Great experience with friendly staff. Good breakfast, very comfortable room. Nice quiet neighborhood.
Stayed 1 night in Apr 2019
Response from Charline on May 2, 2019
Dear Brian, Thank you very much for your kindly commentary. We are very happy to learn that you had a good stay in our hotel. With pleasure to seen you again as soon as possible, With best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Charline, service commercial on Nov 16, 2018
Bonjour, Nous avons bien reçu votre retour au sujet de votre séjour au sein de notre hôtel et sommes ravis d'apprendre que ce dernier a été à la hauteur de vos attentes. Nous ne manquerons pas de partager cet avis avec l'ensemble de l'équipe de l'hôtel. Au plaisir de vous accueillir à nouveau très prochainement au sein de notre hôtel, la réception se tient à votre entière disposition pour effectuer toute nouvelle réservation. Bien cordialement

10/10 Excellent

Avraham

Just great
Stayed 1 night in Aug 2018
Response from Stephanie, Product/Quality Manager on Aug 29, 2018
Thank you so much for your great review! We hope to welcome you again soon. Have a good day!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
This was quite a short business stop. Hotel isn’t very attractive from the outside and the lift was either broken, or there wasn’t one, can’t quite remember. Everywhere was very clean though and food in the restaurant was quite decent, breakfast a little basic but then we did leave early so it may have become a bigger spread later. Generally all ok for a mid to low price hotel. Not much in the immediate surrounding area as far as we could tell.
Stayed 1 night in Jul 2018
Response from La Direction on Aug 23, 2018
Thank you for your post. If you need touristic informations about the surroundings, don't hesitate to ask to the reception desk : Porquerolles island is the most beautiful place to visit (first famous beach-place in Europe), and we have boat-tickets to be sold at the receptions desk for our clients. Bormes les Mimosas (Fort de Brégançon) is 17 km from the hotel, by car, and by walk you can visit the old Town (Villa NoaîlIes and his provencal garden). I am happy you appreciate the comfort of the hotel, and hope to see you again, to show you all the marvellous place to visit in Hyères Les Palmiers.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Hyeres
Great new hotel with very friendly staff. The rooms have good showers, comfortable beds and strong WiFi. The best hotel I’ve stayed in Hyeres. The only drawback is that you have to walk about 1.5 miles to the city center.
Stayed 2 nights in Jul 2018
Response from Charline on Aug 3, 2018
Dear Brian, We good received your kindly message. We are very happy to know you had a good stay in our hotel. With pleasure to welcome back you for another stay. With best regards,

8/10 Good

Robin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly remodeled
The hotel/motel is very clean and new. The breakfast is excellent. Close walking distance to the old town, if you are ok with a 10-15 minute walk. Easy parking and a nice pool.
Stayed 3 nights in Oct 2017

6/10 Okay

Anders

Okay hotel in a very nice town
Here is a really beautiful small town. This hotel is located in a very nice neighborhood that very much reflects that beauty. The room was a bit worn and du for a refresh operation. Very nice breakfast/dinner garden.

10/10 Excellent

conrad, nottingham england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value good food
Easy to find hotel just of the main road in a quite area . Short walk to the town about ,(10 min) We had food in the on site restaurant and can recommend the duck breast it's the best meal we have had in the two week we have been touring round . The bathroom was a good size and well presented. The main bedroom was big with plenty of room and a good size bed Breakfast was a good continental standard

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

GeorgieC, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean and plenty of parking
A good hotel - a short walk out of town. Easy to find. Plenty of free parking. Perfect for a one night stay over - but wouldn't want to stay any longer. No sofa etc. in the room - so purely somewhere to get your head down for the night.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
stay in hyeres
The hotel is very comfortable, the rooms are very plain. Restaurant and patio best features. Hotel is quite a distance from any place else, restaurants, shops, bars etc, would choose to stay closer to to town next time

6/10 Okay

Mike, USA

Disliked: Room comfort
Average discount hotel, beds could use an upgrade
Hotel was clean and neat. It was in a safe, mostly residential neighborhood, a 20-30 minute walk from anything. Price wasn't that cheap, but in the south of France in August, it was an OK option.

10/10 Excellent

derpschool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

g leclerc, montreal

Liked: Cleanliness, property conditions & facilities, room comfort
quiet
spent only one night. Walking distance to train station (10 minutes). Clean. in residential area. nice garden. Nothing sophisticated..Very clean.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The only real problem was that the hotel had switched to air conditioning. Unfortunately, it was still; though perhaps unusually, cold and that made the room uncomfortable. It was necessary to run the hairdryer in the bathroom before and during showers.

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse
Stayed 2 nights in Mar 2024

10/10 Excellent

skander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Chloé, assistante commerciale on Nov 12, 2023
Cher Didier, Nous vous remercions pour votre excellente note. Je suis ravie que vous ayez apprécié la globalité de votre séjour et notre établissement.Bien cordialement

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooie nette kamers, vriendelijk personeel. Goede kok die de gerechten mooi en lekker op je bord dresseerd. Een kleine tip: de borden prechauferen kan het gerecht nog beter doen smaken en langer warm blijven. Zeer tevreden klanten.
Stayed 2 nights in Oct 2023
Response from Chloé, assistante commerciale on Nov 12, 2023
Dear Leo,We are delighted to discover your charming review that indicates that you had a pleasant stay and enjoyed the services and facilities of the hotel.We look forward to welcoming you very soon at our Best Western Plus Hyères Côte d'Azur**** hotelBest regards,

10/10 Excellent

Leo

Stayed 1 night in Nov 2023
Response from Chloé, assistante commerciale on Nov 12, 2023
Cher Leo, Nous vous remercions pour votre excellente note que vous avez attribué à notre établissement. Bien cordialement,

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chloé, assistante commerciale on Nov 12, 2023
Cher Thomas, Nous vous remercions pour votre excellente note pour notre établissement. Je suis très heureuse que vous ayez apprécié votre séjour et espère vous recevoir de nouveau sur notre établissement.

10/10 Excellent

Renaldo

Stayed 3 nights in Sep 2023
Response from Inès, Service commercial on Oct 3, 2023
Bonjour Renaldo,Toute l'équipe se joint à moi pour vous remercier pour la très belle note attribuée suite à votre séjour parmi nous.Au plaisir de vous recevoir à nouveau au sein de notre hôtel Best Western Plus Hyères Côte d'Azur****Cordialement,

8/10 Good

Sordelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2023
Response from Inès, Service commercial on Oct 3, 2023
Dear Giuseppe,Thank you for the nice score awarded following your stay among us.We hope to see you again very soon in our Best Western Plus Hyères Côte d'Azur**** hotel.Best regards,

10/10 Excellent

Abdel-ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel à taille humaine, calme et agréable. Le personnel est accueillant et aux petits soins. Le ménage est parfait. C'est un bon hôtel pour visiter Hyères et ses alentours.
Stayed 5 nights in Aug 2023
Response from Inès, Service commercial on Oct 3, 2023
Cher Abdel-ali,Un grand merci pour votre charmant commentaire que nous avons lu avec grand plaisir. Votre satisfaction est très importante pour nous. Nous sommes donc heureux de savoir que vous avez passé un excellent séjour parmi nous.Nous espérons vous recevoir à nouveau très bientôt au sein de notre hôtel Best Western Plus Hyères Côte d'Azur****Cordialement,

10/10 Excellent

Olivier

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Inès, Service commercial on Oct 3, 2023
Cher Olivier,Toute l'équipe se joint à moi pour vous remercier pour la très belle note attribuée suite à votre séjour parmi nous.Au plaisir de vous recevoir à nouveau au sein de notre hôtel Best Western Plus Hyères Côte d'Azur****Cordialement,

10/10 Excellent

Arij

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable au Best Western de Hyères.
Séjour agréable au Best Western de Hyères. Personnel très aimable et accueillant, disponibles pour répondre à vos questions. Chambre confortable.
Stayed 1 night in May 2023
Response from Chloé, assistante commerciale on Jun 4, 2023
Cher Chritophe, Mille mercis pour votre commentaire très positif, nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous. Cordialement,

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Ett rent och praktiskt hotell och bra beläget. God standard och vänlig service. Frukosten utmärkt. En del investeringar behöver göras för att åstadkomma charm och toppbetyg.
Stayed 2 nights in May 2023

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Chloé, assistante commerciale on May 15, 2023
Chère Chantal, Merci pour l'envoi de votre avis qui compte beaucoup pour nous.Nous avons été ravis de vous accueillir à l'hôtel et espérons vous revoir prochainement à Hyères.Cordialement,

10/10 Excellent

lamia

Stayed 3 nights in Mar 2023
Response from Chloé, assistante commerciale on Mar 26, 2023
Merci pour votre retour très positif. Nous espérons vous revoir prochainement à Hyères.

10/10 Excellent

Chantal

Stayed 1 night in Jan 2023
Response from Chloé, service commercial on Jan 29, 2023
Chère Chantal, Nous vous remercions pour votre excellente note que vous avez attribué à notre établissement !

10/10 Excellent

hervé

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel.
J ai beaucoup apprécié le personnel qui est votre écoute et extrêmement sympathique. Merci à eux.
Stayed 1 night in Jan 2023
Response from Chloé, service commercial on Jan 29, 2023
Cher Hervé, Nous vous remercions pour votre excellente note. Je ne manquerai pas de transmettre votre commentaire à nos équipes. Au plaisir de pouvoir vous accueillir à nouveau !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon emplacement calme belle chambre, personnels professionnels et agréables. Petits déjeuners RAS Repas: Carte du menu restreinte part rapport à la pleine saisons dommage car cela ne correspond pas à un 4 étoiles et attention certains plats servie n’étais vraiment chaud et les desserts maison pas sur qu’ils soient fais sur place( nougat glace sortie d’un pot du congélateur) le restaurant aurais besoin de quelque travaux et le ménage est à revoir ( toiles d’araignées)
Stayed 2 nights in Nov 2022
Response from Chloé, service commercial on Nov 27, 2022
Merci d'avoir pris le temps de nous laisser un commentaire. Je ne manquerais pas de transmettre votre avis à notre chef de cuisine. Dans l'attente de votre prochaine visite parmi nous, je reste à votre disposition si besoin.Sincèrement,

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Chloé, service commercial on Nov 16, 2022
Chère Virginie, Nous vous remercions pour votre excellente note que vous avez attribué à notre établissement !

10/10 Excellent

sakina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel établissement
Séjour très agréable. Aucun problème. Très bon accueil et service agréable et efficace.
Stayed 1 night in Oct 2022
Response from Chloé, service commerciale on Oct 28, 2022
Chère Isabelle,Nous vous remercions sincèrement pour votre magnifique note !Nous sommes ravis de lire que votre séjour au sein de notre hôtel s'est parfaitement bien déroulé.Au plaisir de vous accueillir à nouveau chez nous !Cordialement,

8/10 Good

CHRISTIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualité accueil Propreté Dommage que l’hôtel soit situé en bordure de route pour le bruit perceptible malgré double vitrage.
Stayed 3 nights in Sep 2022
Response from Chloé, service commercial on Nov 16, 2022
Cher Christian, Nous vous remercions d'avoir pris le temps de nous écrire et nous vous sommes reconnaissants pour votre commentaire sur nos équipes et la propreté de notre établissement.En espérant vous revoir sur Hyères prochainement !