Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Western Australia

Good location

Posted Dec 31, 2014
Good location Friendly staff Limited facility- small gym, no pool or sauna In old part of town so the decor is dated
Comment from Hotel Management
Jan 19, 2015 by Guest relation, Hotel Management
Dear Traveler, We are glad that you enjoyed our location and the quality of our staff. We are sorry to learn that you didn’t enjoy our decoration, which was renovated recently. Thank you for sharing your impressions with us. We hope to have the pleasure of welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Excellent séjour

Posted Dec 21, 2014
Accueil professionnel, chambre impeccable et emplacement idéal pour le shopping
4 out of 5
by A verified travelerfrom paris

Ne mérites ses 5etoiles

Posted Nov 11, 2014
Pros: L'emplacement est idéal . Le petit déjeuner est varié , produits frais et de qualités .
Cons: La télévision pour ma part est à revoir, trop petite et qualité d'image médiocre . La salle de bain est bien mais plutôt vieillissante.
Location: Il y a la place du capitole . La basilique saint Sernin qui est située à moins d'un km et le Pont Neuf .
Très bon hotel , mais ne vaut pas ses cinq étoiles !
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel très bien placé très confortable

Posted Nov 8, 2014
Pas de reproche service en chambre top entretien parfait rien a redure
Comment from Hotel Management
Dec 20, 2014 by Guest relation, Hotel Management
Cher Traveler, Nous vous remercions pour vos compliments, ils seront transmis à nos équipes. N’hésitez pas à nous contacter lors de votre prochaine visite dans la ville rose, nous serons ravis de vous accueillir à nouveau !
3 out of 5
by A verified travelerfrom Baden-Württemberg

Ausbaufähig

Posted Nov 5, 2014
Pros: Das supernette Personal
Cons: Bitte keine Zimmer für 2 Personen mit nur 2 (großen) Betten.
Location: Im Zentrum der Stadt, Lage war klasse fast alles geht zu Fuß.
Das Hotelpersonal war super nett und super hilfsbereit, der Carservice wunderbar, nur leider ist das Stockwerk in dem wir untergebracht waren etwas in die Jahre gekommen und für ein Hotel mit diesem Anspruch nicht mehr zeitgemäß. Der Hotelflur roch sehr unangenehm und muffig. Und drei Kinder mit 12,13 und 16 Jahren in 2 (Kingsize) Betten unterzubringen ruft in diesem Alter keinen Jubel mehr hervor. Da muss die Mama schon sehr viel reden das das klappt. Den dritten Satz Handtücher mussten wir auch anfordern, kam alleerding prompt.
Comment from Hotel Management
Dec 19, 2014 by Guest relation, Hotel Management
Dear Traveler, We would like to thank you for your comment. We are pleased to learn that you enjoyed our location and the quality of our staff. We are sorry that you were disappointed with our twin room and our decoration and that you had to ask for a third set of towels. Be sure you remark will be passed on to the housekeeping manager in order to improve our service. We hope this anomaly will not affect your trust in our hotel and that we will have the pleasure of welcoming you back !
4 out of 5
Recommended
for Couples
by GUYfrom Grenoble

super emplacement

Posted Oct 28, 2014 on Hotels.com
très bon hôtel sur la place du capitole. Super emplacement pour découvrir la ville. Seul bémol, l'accès en voiture difficile. Rue bloquée par des plots, il faut savoir qu'il y a un interphone pour appeler, ce n'est indiqué nulle part. Nous avons dû stationner dans un parking public et marcher 10 minutes.
Comment from Hotel Management
Jan 17, 2015 by Guest, Hotel Management
Cher Guy, Merci pour votre commentaire ! Nous sommes désolés d’apprendre que vous avez rencontré des difficultés pour arriver à l’hôtel. Lors de votre prochain séjour, n’hésitez pas à contacter notre service réservation, il sera ravi de vous fournir le plan d’accès et les informations nécessaire à votre arrivée place du Capitole.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom west hollywood, ca

Great location to every square

Posted Oct 27, 2014
Each time I wanted a bottle of water, a quick call to the reception got me a couple to the room. Most places were not giving their residents any extra bottles from the one left in the room. This is crucial because there are not too many convenience stores for finding waters. They arranged a cab for us to take to the airport, not only did the taxi show up on time but it was clean and a quick drive to the airport. Great connection. Also, the best part was how quiet the room was considering how you're across from the Capital building. Was able to get a coffee in seconds from the room.
Comment from Hotel Management
Oct 29, 2014 by Guest relation, Hotel Management
Dear guest, We thank you for your comments. We are pleased to read you had a pleasant stay in Toulouse while staying at the Crowne Plaza . We hope to have the pleasure to welcoming you on your next visit in Toulouse
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hotel 5 estrelas legitimo

Posted Oct 26, 2014 on Hotels.com
Excelente o hotel. Localizado numa praca lindissima de Toulouse. Exceto problemas de WIFI no quarto, os servicos gerais de atendimento, acomodacao, limpeza, etc muito bom. Recomendo este hotel. Yukio kashiara
Comment from Hotel Management
Jan 17, 2015 by Guest, Hotel Management
Dear Traveler, We would like to thank you for your comment. We are pleased to learn that you enjoyed your stay with us and would like to apologise for the problem you encountered with our wifi access. We recently changed it and it is working perfectly now. Do not hesitate to contact us for your next reservation, we would be happy to welcome you back!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2014 on Hotels.com