Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom australia

Posted May 20, 2015
Very run down hotel, felt dirty and stuffy. Looks nothing like the photos infact we checked out after the first night and decided to leave Toulouse altogether, not our type of city at all.... Particularly after the beauty and pride of a city like Bordeaux. Unless you have a particular reason for visiting Toulouse, it's best avoided at all costs. I
2 out of 5
by A verified travelerfrom Frankfurt

Grob falsche Beschreibung der Zimmer

Posted May 5, 2015
Pros: Die Lage, die sehr zentral war.
Cons: Ihre Beschreibung!
Location: Im Zentrum, man kann alle Punkte erlaufen.
Wir hatten für eine Gruppe von 6 Freundinnen 3 Doppelzimmer gebucht. Das Angebot für die Zimmer lautete : 1 Kingbett und 1 Queenbett, was wir als zwei getrennte Betten und somit auch ein großes Zimmer deuteten. Das war falsch! Tatsache war, dass wir in jedem Zimmer nur ein Doppelbett und -wie in Frankreich üblich- mit einer Bettdecke vorfanden. Dazu war das eine Zimmer sehr klein. Ein Zimmer hatte im Schlafbereich nicht einmal ein Fenster, das konnte allerdings getauscht werden. Da angeblich um 19h kein Personal mehr im Haus war, konnten wir nicht einmal zweite Bettdecken bekommen. Hätten wir gewusst, dass man in der Übersetzung offensichtlich "ou" mit "und" übersetzt hat, hätten wir dieses Hotel nie gebucht.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Historic grandeur, modern comfort

Posted Apr 13, 2015
Pros: Historic atmosphere and lovely patio. Peaceful yet in the heart of the centre
Cons: Tea and coffee facilities and ironing board in room; wardrobe very small and not tall enough for longer dresses due to safe in base
Location: Very central, plenty of shops, bars and restaurants nearby
We booked this hotel as a birthday treat, based on location, historic grandeur and value for money and were not disappointed. We had a terrible journey to France due to air traffic strikes, so missed one night but had prepaid the room and the staff were really nice when I rang to explain our delay. All staff were lovely throughout our stay, providing extra pillows, phone charger and advice. The room was lovely - rather small for more than one night and overlooking a light well so a bit dark; we couldn't change as the hotel was full, but the spacious lounge was just downstairs and our area was nice and quiet. We didn't have breakfast or use the hotel restaurant, but used the patio, had a drink in the beautiful bar and tried some of the excellent local restaurants. Would stay again if ever back in Toulouse.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Posted Feb 9, 2015
Excellent in all aspects especially staff great location try cafe Florida for breakfast just across square
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Basse Terre

Tres bel hotel. Un cachet opéra très marque. Luxe

Posted Feb 9, 2015
Pros: CONFORT ET ESTHETIQUE
Cons: INSONORISATION DE LA CHAMBRE
Location: Magnifique au coeur du Capitole. Boutiques restaurants et lieux d'accueil a portée de main. Hyper pratique.
Magnifique. J'y prendrai plaisir à revenir. Le confort est très appréciabvle. Le service excellent sans etre pesant d'attention. Le seul hic est que la chambre n'est pas insonorisée. Mais j'aurai néanmoins plaisir à revenir passer un séjour.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wavendon, UK

Beautiful hotel in a fabulous location.

Posted Feb 6, 2015
Pros: The location is perfect and the hotel is very beautiful and comfortable.
Cons: Only a very small thing, but tea and coffee making facilities in the room would have been nice. There is a mini bar but being English we like tea!
Location: The Place de Capitole is perfect to explore the city. Hire the bikes and you can cycle everywhere and see everything.
This was our second stay at Grand Hotel de L'Opera and was as memorable as the first. The staff could not be more helpful and Melissa at reception deserves a particular mention. Our son is studying at university this year in Toulouse and Melissa recommended ways of finding accommodation for him using a popular website. The hotel is beautifully furnished and very grand. Our room was spotlessly clean and very comfortable and had everything we needed. The hotel is in a perfect location to explore this super city. The restaurants and cafes around Place de Capitole are great but walk a few metres away and the choice is endless. We even hired the bikes which was great fun and cycled down by the river. The buffet breakfast in the hotel was delicious with plenty of choice. We will definitely be back to visit soon and can highly recommend this beautiful gem of a hotel. Thank you again for such an enjoyable stay....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bath

A great break

Posted Jan 21, 2015
Pros: The location, the facilities and the staff.
Location: Centrally located for bars restaurants.
We stayed at the Grand Hotel de l'Opera for a rugby weekend and got a great deal through Expeadia. The hotel is located on the Place de Capitol central for the city. The facilities are five star an the staff excellent. All round a great experience and to cap it all Bath won convincingly!
3 out of 5
Recommended
for Couples
by A verified traveler

Hôtel très bien situé, confortable, un peu vieillo

Posted Jan 5, 2015 on Hotels.com
Hôtel décevant, vieillissant, compte tenu du nombre d'étoiles. Chambre petite, pas même une bouilloire pour se préparer un café. Petit déjeuner à eur 19, c'est vraiment abuser, le café voisin sert un petit déjeuner complet à eur 6.50 ! très bel emplacement sur la place du Capitole. Personnel très aimable.
3 out of 5
Recommended
for Everyone
by A verified traveler

correct

Posted Dec 29, 2014
tres correct, dans l ensemble , spa tro simpliste. le psersonnel est accueillant. je recommande . en plein centre vlle. .
2 out of 5
by A verified travelerfrom Miami

Old, uncomfortable, narrow doors

Posted Dec 26, 2014
Pros: Location
Cons: Demolish and build one with even floors
The hotel IS situated in a good location but then, the Crowne Plaza next door is modern and it elevators are bigger than 2'X2'... Id you have even the smallest suitcase, it almost impossible to roll, And, I was lucky enough to pay for the suite and it was another VERY steep 15 or so stairs to the door.... I arrived a day late to a prepaid reservation due to a late flight, there was no way the lady in charge will agree to change the reservation to the following next day, TO AN EMPTY hotel ( it was Christmas eve...). The Crowne Plaza has the same location and, it VERY nice...