Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
5.0 Room cleanliness
3.0 Service & staff
4.0 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Swansea, UK

Helpful Staff, Clean but Run Down and Noisy

Posted May 26, 2013
Pros: Good reception staff
Cons: Noise from outside
Location: Fairly close to Toulouse station
Whilst the hotel is very welcoming, the d├ęcor throughout the hotel is tired and run down. I couldn't understand why earplugs were supplied until I was woken up each night after midnight until dawn by partying outside the front of the hotel. I made a mistake of leaving my plane tickets and other important documentation neatly filed on the table, only to find out that it had been binned by room service, even in spite of a waste paper bin being supplied for rubbish. Fortunately I came back early, reported the matter to reception and my paperwork was pulled from the hotel rubbish.