Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Enjoyed our brief stay

Posted Sep 23, 2014
Pros: Efficient, friendly staff, comfortable room, excellent pool and delicious food (from an admittedly limited menu).
Cons: More staff in the bar area. The one member of staff was run off her feet (but coped very well).
Location: Airport location.
We booked this hotel at short notice unable to face a long drive to the airport in the middle of the night. Never heard of the hotel chain before but the online reviews were good so we took a chance. It lived up to expectations. Staff were efficient and friendly, particularly the greeter on reception. We were upgraded to a superior room as well. The facilities were also excellent. We enjoyed our brief stay and would visit a Pullman hotel again.
Comment from Hotel Management
Oct 10, 2014 by Olivier THOMAS, Hotel Management
At the very outset, I would like to offer my sincere appreciation and gratitude for your support in making us your preferred choice in Toulouse. Oliver THOMAS GENERAL MANAGER
5 out of 5
Recommended
for Everyone
by Traveler from International

Not Enough Time to Enjoy

Posted Jun 7, 2014
This hotel seems to position itself as a business hotel, though I chose it simply to make catching an early flight easier. Check in took about thirty seconds, as the staff was prepared and efficient. The room was large and clean. All I had time to do was sleep a few hours, then wake up to catch a flight out. This was the largest hotel room I had on my visit, and presented no problems. Breakfast was fine and complete. The hotel is proximate to the airport ( a minute or two), and might not be right if one is looking to explore Toulouse, but in terms of comfort and proficiency, it is top notch. For a business person in Toulouse, I doubt one could do any better.
Comment from Hotel Management
Jul 22, 2014 by Camille, Hotel Management
Dear client, I would like to offer my sincere appreciation and gratitude for your support in making us your preferred choice in Toulouse. Best regards, Olivier THOMAS General Manager
4 out of 5
Recommended
for Everyone
by Tony from Boston

Very nice for an airport hotel

Posted May 16, 2014
Pros: Good location, good treatment, nice room, excellent restaurant/bar.
Cons: The room could have more amenities.
Location: The hotel is close to Toulouse which is an interesting city.
In my experience, which is quite extensive, airport hotels usually suck. This hotel is an exception. We stayed there for one night only and had a great time. The room was good, not luxurious, but the real treat was the restaurant. We had an amazing meal in a very relaxing ambiance. We were very surprised. The whole property is gated (not that we thought we were in any danger) and the treatment was great. We recommend if you are passing through Toulouse and need a place to stay for one night or two.
Comment from Hotel Management
Jul 22, 2014 by Camille, Hotel Management
I take the opportunity of your comment to reassure that the Hotel Pullman Toulouse Airport team will continue to not just provide the highest standards of service and comfort you have been but exceeding your expectations will be our constant mission. Best regards, Olivier THOMAS General Manager
3 out of 5
Recommended
by TW from UK

Overpriced

Posted Mar 3, 2014 on Hotels.com
The hotel was nice enough but over-priced in my opinion for what it was. The room rate was not cheap and did not even include breakfast. I had three showers whilst there and only one of them was hot......not what I expect from a 4 start hotel. I did raise it with reception after the first occurence but that did not stop very cool shower number two. I was however, treated to a hot shower on the final morning! Restaurant overpriced - would not return to this hotel as there is very little close by in terms of other restaurants etc.
Comment from Hotel Management
Aug 26, 2014 by camille, Hotel Management
I would like to personnally apologise to you for your experience in our hotel. I assure you that every action is being taken to make sure this will never happen again in my hotel. Olivier THOMAS General Manager
5 out of 5
Recommended
for Business Travelers
by becs85 from Hampshire

Nice hotel, comfortable stay.

Posted Feb 8, 2014
We stayed here because of its close location to the airport so we didn't have to rush around for our morning flight back to the UK. Our hotel room was really comfortable and was ideal for our short stay. Hotel facilities are good, although I would say this hotel is ideally suited for business people. We had a few drinks in the bar in the evening and a meal in the restaurant which was very nice & reasonable priced. I think I would say this hotel is a little over priced, but overall we had a comfortable stay.
Comment from Hotel Management
Jul 22, 2014 by Camille, Hotel Management
Dear clients, we just want to thank you for your comments :Our main objective is to satisfy our guests! We are really proud that you appreciate our restaurant only made with fresh food. We hope to see you again in Pullman Blagnac. Best regards, Olivier THOMAS General Manager
5 out of 5
Recommended
for Business Travelers
by MacG

This traveler left a rating score only Posted Nov 12, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by stephane

This traveler left a rating score only Posted Nov 7, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler from uk

Posted Nov 6, 2013 on Hotels.com
Arrived late to the airport, car picked us up and the hotel service was fantastic .
2 out of 5
Recommended
by A verified traveler

Exorbitantly overpriced poor quality breakfasts

Posted Jul 12, 2013 on Hotels.com
The stay was marred by an exorbitantly overpriced, poor quality breakfast. We were not given any advance information by the hotel about breakfast costs and €25 per person for a mediocre continental breakfast seems hard to justify and spoiled our stay.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler from Rhyl, North Wales

Contrasting thoughts on night stays a week apart

Posted Jun 17, 2013 on Hotels.com
The first night we stayed was excellent. We had booked room and breakfast. The room was really well decorated with a nespresso machine to hand, and all relevant toiletries provided. Breakfast was Ok if a little lukewarm for the heated items. My partner asked for tea and did not receive any. Food in the restaurant, although quite expensive, was well presented with plenty of it, and very tasty. The last night we stayed was a complete contrast. On arriving at the desk, we were told we had not booked for breakfast, but a quick look at the booking resolved the matter. The room was very dated with wallpaper hanging off, only 2 sachets of milk and basic coffee/tea facilities. A visit to the desk resolved the milk matter. Once again the restaurant was good if rather pricey, but we sat outside, so that was OK.We had to leave early the next morning, so were at the restaurant about 6.45am. No -one came to ask us for tea or coffee. the heated food was nearly cold and there were no croissants for my partner. There was no-one again to show me how the coffee machine worked, and I gave up after 3 attempts. The last night really let the hotel down, as it is a good hotel in a great location for Toulouse and the motorway network. Staff were very good and friendly, but we noticed on our floor that breakfast trays and trolleys were still outside the rooms at 6pm - not a very good message for service. Overall we were satisfied with our stay.