Ratings based on 51 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Exorbitantly overpriced poor quality breakfastsPosted Jul 12, 2013 on Hotels.com
The stay was marred by an exorbitantly overpriced, poor quality breakfast. We were not given any advance information by the hotel about breakfast costs and €25 per person for a mediocre continental breakfast seems hard to justify and spoiled our stay.
for Overnight Stay Before Destinationby A verified traveler from Rhyl, North Wales
Contrasting thoughts on night stays a week apartPosted Jun 17, 2013 on Hotels.com
The first night we stayed was excellent. We had booked room and breakfast. The room was really well decorated with a nespresso machine to hand, and all relevant toiletries provided. Breakfast was Ok if a little lukewarm for the heated items. My partner asked for tea and did not receive any. Food in the restaurant, although quite expensive, was well presented with plenty of it, and very tasty. The last night we stayed was a complete contrast. On arriving at the desk, we were told we had not booked for breakfast, but a quick look at the booking resolved the matter. The room was very dated with wallpaper hanging off, only 2 sachets of milk and basic coffee/tea facilities. A visit to the desk resolved the milk matter. Once again the restaurant was good if rather pricey, but we sat outside, so that was OK.We had to leave early the next morning, so were at the restaurant about 6.45am. No -one came to ask us for tea or coffee. the heated food was nearly cold and there were no croissants for my partner. There was no-one again to show me how the coffee machine worked, and I gave up after 3 attempts. The last night really let the hotel down, as it is a good hotel in a great location for Toulouse and the motorway network. Staff were very good and friendly, but we noticed on our floor that breakfast trays and trolleys were still outside the rooms at 6pm - not a very good message for service. Overall we were satisfied with our stay.
for Couplesby A verified traveler
Nice, Secure, and ConvenientPosted Mar 14, 2013 on Hotels.com
This was our first night in France to attend the Sarlat Truffe Festival and visit Carcassonne. We usually drive on out of town our first night in France, but our flight got in later and thought we should rest a little before journeying on. Smart move as it snowed that night. This hotel is the nicest hotel we have stayed close to an airport. The parking is gated and the hotel is very well maintained. The staff stood out in friendliness and attitude. Our room was spacious and Internet service was reliable without interruptions, and the bar and restaurant were excellent. Being January and not the usual tourist season, most of the guest appeared to be on business. We would definitely stay here again.
for Business Travelersby Bert
Clean, comfortable, quiet - a good sleepPosted Nov 19, 2012 on Hotels.com
Arrived late (after midnight) so no shuttle bus was only issue, but walked for 10mins to get to hotel. Room looked a bit dated in terms of decor, but was well maintained, clean and comfortable. Great hotel to just do what you want and sleep!
Not sure how they earned 4 starsPosted Sep 25, 2012 on Hotels.com
A disappointment at best. This is a classic case of the pictures showing only one side of what should have been a very pleasant last night in France. Instead, we ended up in a room that smelled of smoke (despite being on a non-smoking floor), with cigarette burns in the furniture and windowsill - the solution offered was a spritz of menthol to cover the smell. The carpet was stretched and wrinkled, with a significant stain in the entryway. The chairs had stains in the upholstery. The shower (at least it was a stand-up shower) had missing grout around many of the tiles, and a fair amount of mildew. Despite the description stating that a scale would be in the room - useful at an airport hotel - there was no scale available when asked, except maybe access to one in the kitchen (we didn't wait the 20 minutes it would have taken to figure that one out). The workout room and pool were nice, as was the reception area. Parking access was easy and convenient, and access to the airport the next morning was fortunately quite easy. The staff spoke excellent English - better than my French - but for a 4-star hotel I expect a level of quality that we just didn't find.
for Familiesby A verified traveler
good airport hotelPosted Sep 17, 2012 on Hotels.com
Very pleased. Was comfy and they provided a good cot for our toddler. Breakfast was ok and included in the price unlike some of the other nearby hotels
for Overnight Stay Before Destinationby A verified traveler
Might As Well Have Stayed in ToulousePosted Sep 17, 2012 on Hotels.com
We booked this hotel because of its proximity to the airport since we had an early morning flight and the fact that it had a dining room and shuttle service. We found out after dropping our car off that the shuttle only began running at 7 AM. It cost 20 euro to go by taxi to the terminal - about 1 mile away. The dining room was closed on Friday night (not enough business) so there was a very limited menu in the lounge and inadequate service. We were stuck at the hotel since there is no place to eat that is walkable. Posting the hours of the shuttle and when the dining room was open would help others in deciding whether or not to choose this hotel.
for Business Travelersby J
Typical Low End Airport HotelPosted Sep 5, 2012 on Hotels.com
I read the description and the reviews thinking this hotel sounded nice. I only forgot one thing.....this is France. This hotel might be on par with a Hampton Inn or slightly less. A 4-star hotel it is not. Contradictory to the hotel description, this hotel is NOT adjoining to the airport. You have to get the shuttle or a taxi. Had to book here in a pinch and won’t be back.
for Overnight Stay Before Destinationby simon
friendly, clean, convenient, good foodPosted Aug 24, 2012 on Hotels.com
not the cheapest option but so close to airport, good free shuttle service, and rooms spacious. indoor pool decent for a splash. food was expensive but very good. well worth staying here if, as us, you have an early flight next day. we left our room 1.5 hrs before flight took off, and were at the departure gate with 1 hr to spare! would return.
Recommendedby The Highets
best airport hotelPosted Aug 5, 2012 on Hotels.com
The only complaint is the cord on the hairdryer is too short. everything else was divine.