Lobby sitting area

Reviews of Wilson Square

2 out of 5
Wilson Square
12 Rue D Austerlitz, Toulouse, Haute-Garonne

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 149 reviews" "
Rating 8 - Good. 71 out of 149 reviews" "
Rating 6 - Okay. 21 out of 149 reviews" "
Rating 4 - Poor. 4 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Stayed 2 nights in Oct 2023
Response from HOTEL WILSON SQUARE on Oct 31, 2023
Bonjour,merci de votre retour, nous sommes ravis d'apprendre que l'établissement vous a plu dans sa totalité.A très vite à l'hôtel Wilson Square !

8/10 Good

sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept. The room was quite small fir three people
Stayed 1 night in Oct 2023
Response from HOTEL WILSON SQUARE on Oct 11, 2023
Dear guest,Thank for your review about the cleaning, we are sorry to hear that the size of the room wasn't big enough for you. The room with the bathroom measures 26m2.We hope to see you again at the Wilson Square!

6/10 Okay

Geeta

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Hôtel Wilson Square on Sep 6, 2023
Dear guest,Thank you for your review.We hope to see you another time at the Wilson Square!

10/10 Excellent

Jacqueline

Traveled with partner
Very near the centre of the city. Easily walkable. Beautiful city. A bit tired inside but location more than made up for it. Very clean and the staff were lovely
Stayed 4 nights in Aug 2023
Response from HOTEL WILSON SQUARE on Sep 5, 2023
Dear Guest,Thank you for your review, we are happy to know that you enjoyed our city, our establishment and our staff.See you soon at the Wilson Square!

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Very pleasant stay and kind staff who sent some property left by accident back to the uk at no charge.
Stayed 1 night in Jun 2023
Response from Hôtel Wilson Square on Jul 14, 2023
Dear guest, Thank you for your kind note on our establishment. Hope to see you an other time in HOTEL WILSON SQUARE

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Rooms are all clean and fresh comfortable beds. Extremely friendly and helpful staff let me store my bags for the entire day before I left for my flight. Breakfast is simple and easy, eggs, pastries etc. Couldn't ask for more
Stayed 2 nights in Feb 2020
Response from HOTEL WILSON SQUARE on Feb 11, 2020
Dear guest, Thank you for your kind comment about your stay about our estalishment. We're glad to read that your stay was wondeful from A to Z. Hope to see u soon in HOTEL WILSON SQUARE

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice shopping/dining area. Check-in was fine with friendly staff; had to ask for a hair drier, there was only a single outlet in the room (which was tiny, but for a traditional downtown hotel in France this is expected), and the room was adjacent to the stairs with occasional foot noises all night.
Stayed 1 night in Jan 2020
Response from HOTEL WILSON SQUARE on Jan 29, 2020
Dear guest, Thank you for your comment about your experience in our establishment. We note your different remark and we will do our best to improve our product/hotel. We hope to welcome you an other time ! See u soon, HOTEL WILSON SQUARE

10/10 Excellent

Neil D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a cozy and clean place very centrally located, yet still very quiet! The staff were lovely and spoke English which helped with our very limited French!
Stayed 4 nights in Nov 2019
Response from HOTEL WILSON SQUARE on Dec 4, 2019
Dear Neil D, Thank you for your very nice comment about our staff and our establishment. We're glad to know your stay tooked place in the best conditions. We hope to welcome an other time ! Have a great day HOTEL WILSON SQUARE

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location friendly staff 24 hr reception Comfortable bed very clean
Stayed 1 night in Sep 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Enjoyable
Good stay and helpful staff. Small older hotel. We stayed twice and were able to leave our larger bags there while we made a quick trip south to Morocco.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nice staff nice hotel and the room was clean
Stayed 1 night in Dec 2018

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic, central hotel with helpful staff
Great place to stay, staff very helpful and willing to keep bags behind reception. Room was basic but clean and had everything I needed (bed, ensuite shower, bbc news on TV). The only thing that was missing was tea/coffee making facilities. Great location as even when I stayed elsewhere in town I ended up going through wilson square. Room seemed soundproofed from outside but you could still hear some muffled noise from other rooms. There was some light from the buildings opposite including a flashing sign, but that was off by about 11am.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Great central hotel, staff very friendly. Comfy beds. Would stay again.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early flight so stayed here, bus frequent to airport from hotel
Stayed 4 nights in Apr 2018

8/10 Good

Sue

Liked: Cleanliness, staff & service
Good value in a great location.
Great location and surprisingly quiet for somewhere so central. This is a small, friendly hotel which gives good value for money. It’s comfortable but quite basic but also very cheap so if you want more frills you will need to upgrade to a fancier hotel. Staff were friendly and helpful. Our bathroom had a drain type smell but we were only there for one night so didn’t ask to change rooms.

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness
Older, inexpensive hotel in a great location.
We travelled in November, bathroom was a bit chilly and needed a good cleaning in the corners. No significant street noise at night and bed was comfortable. Excellent friendly service. Breakfast good but limited choice. Price and location were the main reasons for choosing this hotel and, overall, we were not dissatisfied.
Stayed 3 nights in Nov 2017

10/10 Excellent

Izzy, Kosovo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Everything was really ok. Use of the room phone is extremely expensive!!!
Stayed 5 nights in Nov 2017

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
This was my second stay in 3 weeks. The location and price are excellent. The room on my first stay had a renovated bathroom and was a little larger. Second stay the bathroom was in need of work. For a 2 star hotel this place is great. Terrific restaurants and next to the Marche Victor Hugo.

4/10 Poor

Julio, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too old
Too old and unconfortable

10/10 Excellent

shazzer, n ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Down a quiet side street but about 5 mins walk to main square. Bout 15 mins walk to train station. Shower room a bit grubby...but I think this was due to age rather than lack of cleanliness. Also shower room small. Neither bothered me but good to be aware of. On the positive bed sheets really good quality and clean with good pillows. Would stay here again without hesitation .

10/10 Excellent

Pinar, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It is a great place on a relatively quite street. Highly recommended.

8/10 Good

Miro, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, excellent service
Old building with its limitations, small rooms, however not too small to move around, and clean, without unpleasant smell. Air condition is wisper-quiet. Beds comfortable, with nice fiberoptic stream lights which don't bother co-sleepers. When windows are closed there was no street noise on the 3-rd floor. Small elevator is available. Receptionist very pleasant ant helpful. 1 block to airport shuttle and 4 blocks to Capitol. Good spot for few overnights.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not quite value for money
Very minimal hotel, not very cheap in a very good location.

8/10 Good

Darren

Liked: Staff & service
rugby trip
Stayed for saints playing castre,center of everywhere couldnt get a better location.rooms very dated but not too small and everything worked with the staff speaking english was helpful too.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cheap & cheeful but don't expect too much
The rooms are pretty basic but clean and tidy - however the shower head in the bathroom wasn't attached to the wall so I had to hold it in my hand when I showered, which was annoying. The rates are reasonably cheap and the hotel is in a great location. There is no parking available and it can get a little noisy at night. Overall, this hotel is suitable for a short stay if you're more interested in seeing the city (which is great) rather than relaxing at the hotel.

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Acceuil excellent, disponible 24/24, très propre, bien situé
Stayed 2 nights in Dec 2023
Response from Hôtel Wilson Square on Jan 10, 2024
Bonjour, merci de votre retour, nous sommes ravis de savoir que l'hôtel vous a plu dans son intégralité. A très bientôt au Wilson Square!

10/10 Excellent

NATANAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente
Excellent, situe en centre ville, il y a tout a côte, j'ai bien apprécié !!!!
Stayed 1 night in Dec 2023
Response from HOTEL WILSON SQUARE on Dec 29, 2023
Bonjour, merci de votre retour, nous sommes ravis de savoir que l'hôtel vous a plu dans son intégralité.A très bientôt au Wilson Square!

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hôtel Wilson Square on Dec 7, 2023
Bonsoir,Merci à vous pour votre retour, nous sommes ravis d'apprendre que notre établissement vous a plu dans sa totalité.A très bientôt à l'hôtel Wilson Square!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEJOUR DE COURTE DUREE
Stayed 3 nights in Nov 2023
Response from HOTEL WILSON SQUARE on Nov 21, 2023
Bonjour,Merci à vous pour ce retour, nous sommes ravis de savoir que l'hôtel vous a plu dans son intégralité.A très bientôt à l'hôtel Wilson Square!

10/10 Excellent

STEPHANE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil au top !
Excellent accueil du personnel de l'hotel particulièrement aimable et arrangeant !!!
Stayed 1 night in Nov 2023
Response from Hôtel Wilson Square on Nov 8, 2023
Bonjour,Merci à vous pour ce retour sur le personnel de l'hôtel.A très vite à l'hôtel Wilson Square!

6/10 Okay

SIMONA

Liked: Cleanliness, staff & service
GOOD LOCATION!!!
Stayed 3 nights in Oct 2023
Response from HOTEL WILSON SQUARE on Oct 24, 2023
Thank you for review about our location.See you soon at the Wilson Square!

10/10 Excellent

DUC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hôtel Wilson Square on Oct 23, 2023
Bonjour,Nous sommes ravis d'apprendre que notre établissement vous a plu dans son intégralité. A très bientôt à l'hôtel Wilson Square!

8/10 Good

segolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on Oct 20, 2023
Bonjour,Nous vous remercions pour votre retour.A très vite à l'hôtel Wilson Square!

10/10 Excellent

Isabelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et bien équipée. Petit déjeuner copieux. Ascenseur . Videosurveillance Idéalement situé au centre-ville Personnel très aimable !
Stayed 3 nights in Sep 2023
Response from HOTEL WILSON SQUARE on Sep 28, 2023
Bonjour,merci de votre retour, toute l'équipe est ravie de savoir que l'établissement vous a plu dans sa totalité.A très vite à l'hôtel Wilson Square!La réception.

8/10 Good

Maxime

Liked: Cleanliness, staff & service, room comfort
Bon rapport qualité prix pour le secteur
Bon rapport qualité prix pour le secteur, linge et draps bien propres Quelques points négatifs mais qui sont plutôt de l'ordre du détail, rien de rédhibitoire : - Equipements vieillissants, la robinetterie de la baignoire aurait besoin d'être changée, le porte serviette fixé à la paroi de baignoire tient mal - Table "bureau" un peu étroite
Stayed 1 night in Sep 2023
Response from HOTEL WILSON SQUARE on Sep 28, 2023
Bonjour,merci de votre retour, nous sommes content de savoir que vous avez apprécié notre rapport qualité prix ainsi que la propreté de notre linge de lit, nous cherchons toujours à proposer le meilleur tarif à notre clientèle. Concernant les retours sur nos équipements, nous les prenons en compte et vous remercions pour le signalement.A très bientôt à l'hôtel Wilson Square!

8/10 Good

Pierre

Traveled with family
Liked: Amenities, property conditions & facilities
Nous recommandons
Stayed 1 night in Sep 2023
Response from La réception on Sep 26, 2023
Bonjour,Merci à vous pour votre retour.A très bientôt à l'hôtel Wilson Square!

8/10 Good

Jocelyn

Stayed 1 night in Sep 2023
Response from La reception on Sep 26, 2023
Bonjour,Nous vous remercions pour ce retour.A très vite à l'hôtel Wilson Square!

8/10 Good

Christophe

Stayed 2 nights in Sep 2023
Response from La reception on Sep 7, 2023
Merci de votre retour.A bientôt à l'hôtel Wilson Square!

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service, amenities
Alberghetto tranquillo e pulito. Ottimo per una visita alla città di Tolosa perché ad un passo dal centro cittadino. La struttura è molto basic, in alcune parti un po' vecchiotto, ma c'era aria condizionata e un bagno abbastanza spazioso. La pulizia accettabile. La rampa di scale molto ripida ma credo che ci sia un ascensore (che non ho mai utilizzato).
Stayed 2 nights in Jun 2023
Response from Hôtel Wilson Square on Sep 5, 2023
Buon Giorno,Grazie mille per la sua risposta. Siamo felici di sapere che il suo soggiorno era gradevole. Speriamo ritrovarla di nuovo nel nostro albergho.

10/10 Excellent

ISABELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit a Toulouse
Séjour d”une nuit en famille. Nous avions une grande chambre pour 3 personnes avec une très grande salle de bain. Très bon accueil et excellent rapport qualité prix. L’hôtel est idéalement situé proche du centre, la place du Capitole est accessible à pieds en quelques minutes. Le parking du marché est facilement accessible à proximité.
Stayed 1 night in Aug 2023
Response from Hôtel Wilson Square on Aug 30, 2023
Bonjour Isabelle,Toute l'équipe de l'hôtel Wilson Square vous remercie pour votre retour.A très bientot.La réception

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Hôtel Wilson Square on Jul 7, 2023
Bonjour, Nous vous remercions d'avoir partager votre avis avec nous-même et la communauté Expedia.com. En espérant vous accueillir de nouveau dans notre établissement. l'Hôtel WILSON SQUARE

10/10 Excellent

Annick

Stayed 1 night in Jun 2023
Response from Hôtel Wilson Square on Jul 3, 2023
Bonjour,Nous vous remercions pour votre avis !Cordialement,La réception et la direction

8/10 Good

ROLAND

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hôtel Wilson Square on Jun 27, 2023
Merci d'avoir laisser votre avis !Cordialement,La réception

10/10 Excellent

STEPHANE

Stayed 1 night in Jun 2023
Response from Hôtel Wilson Square on Jun 8, 2023
Bonjour, Nous vous remercions d'avoir partager votre avis avec nous-même et la communauté Expedia/Hotels.com. En espérant vous accueillir de nouveau dans notre établissement. l'Hôtel WILSON SQUARE

10/10 Excellent

Paloma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy práctica, yo vine de urgencia por así decirlo y me arendieron bien, un buen trato por parte del personal, además de la comodidad de la habitación, todo muy bien 🙂👍
Stayed 1 night in Mar 2023
Response from Hôtel Wilson Square on Mar 24, 2023
Estimado cliente,Le agradecemos por su comentario. Estamos felices de saber que le ha gustado nuestro equipo y su habitacion.Hasta pronto en el Wilson Square!

8/10 Good

Gadelia, Rome

Business traveler
Liked: Cleanliness, staff & service, amenities
Les personnes a l'accueil sont très accueillants, serviable et fort sympathique Merci a l'équipe !
Stayed 2 nights in Feb 2020
Response from HOTEL WILSON SQUARE on Mar 6, 2020
Chère Gadelia, Nous vous remercions d'avoir partager avec nous votre expérience dans notre établissement. Nous apprécions vos différents commentaires sur notre personnel, l'accueil est un point primordial dans notre établissement et nous tenons à ce qu'il soit irréprochable. Au plaisir de vous accueillir de nouveau dans notre établissement. A très bientôt à l'HOTEL WILSON SQUARE

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from HOTEL WILSON SQUARE on Feb 20, 2020
Dear guest, Thank you for your kind note on our establishment. Hope to see you an other time in HOTEL WILSON SQUARE