Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Marcie from Gold Coast
Centrally situated hotelPosted May 18, 2014
Pros: Access to everything we needed.
Cons: We were happy with everything.
Good hotel situated on the Mall in Flinders Street. Close to Restaurants, Movie Theatre, Cowboys Rugby League Club and only a 10 minute stroll to the beautiful Strand with views to Magnetic Island.
for Everyoneby sid
AveragePosted Mar 17, 2014
Old building Staff very cooperative Breakfast below average Location good, close to city yet not too noisy, also not too far from airport Overall an average hotel
by chris from country vic
Different to last timePosted Oct 7, 2013
Pros: Location,very handy to establishments that do serve a proper range of food AND DRINK.
Cons: Re establish a bar!
Location: See above
Since staying about this time last year,they have spent a lot of money renovating the rooms and corridors and they a huge improvement.The bed was very comfortable but my room was on a split level so I needed to bear that in mind during the night in the dark.HOWEVER,the renovations have also meant that there is no longer a bar in the place.You may well be able to get a drink when the restaurant is open between 6 and 9 pm but otherwise bad luck.And even then the choice is limited to wine or beer with a very limted selection of canned premixed and even the wine can only be bought by the glass if you are dining in.No spirits or liqueurs are available. As I could not get a pre dinner G&T, I dined elsewhere.Custom lost.A Hotel that does not have a bar is only a glorified guest house!
for Everyoneby A verified traveler
Centrally located in the CBD.Posted Sep 16, 2013
Pros: Central location, inhouse restaurant and great staff.
Cons: Bathroom was too little and cramped.
Location: Short walk to the Strand and Palmer Street. Sunday markets are right outside your door. Cowboys Leagues Club only one block away as are the Cinemas.
Staff were fantastic. Very helpful and exceptionally pleasant.
Recommendedby G trentin from Mount isa
Lacking hot waterPosted Sep 15, 2013 on Hotels.com
Have stayed at this hotel many times over the years.the last stay could be our last.main reason No hot Water
for Familiesby Ric from UK
Very nice hotelPosted Aug 25, 2013 on Hotels.com
Nice hotel, clean well maintained. Helpful staff. Good location.
for Familiesby A verified traveler
Posted Aug 18, 2013 on Hotels.com
for Business Travelersby A from Townsville
Posted Apr 19, 2013 on Hotels.com
A good place to stay & close to everything
Recommendedby AW from Townsville
Good all roundPosted Apr 17, 2013 on Hotels.com
Handy location. Good staff.
for Everyoneby Stephen from Qld Australia
OK...but room for improvementPosted Oct 29, 2012
Staff were friendly and helpful and location was good. My room had been refurbished recently but there were many parts of the hotel that were showing their age. Elevators were slow ... used the stairs more often than not... carpet in the stairwell was falling apart and certainly required replacement. Whilst the hotel was OK it was on the expensive side for its quality. The adjacent street is the old mall which has now been redeveloped to allow traffic flow however the development has not worked and there are a large number of vacant shops in the area.