Ksar Jerid

We were there (2 people) outside of the tourist season (beginning of February). For all practical purposes the hotel was inoperational except for room availability (reataurant, spa, swimming pool were not operational). Internet did not work in the room. We had to wait at least 20 miinutes before they could retrieve our online confirmed reservations. All in all, however, a confortable stay and close to the desert, which was our first objective

We liked our stay in this hotel in Tozeur over New Year's Eve 2012- New Year 2013. The location is good and the staff is friendly and accommodating. We asked for a very quiet room and they showed us three rooms until we found the one we thought would be quiet, which turned out to be indeed calm. he only aspect we didn't like was the breakfast buffet, which was too basic.

This hotel was one of our favourites from the trip, I think that is solely down to the fact we were just about the only people there - it was so nice to have the pool to yourselves.

This is the only hotel I've ever stayed in via hotels.com where I've been told they needed a hard copy of my reservation or else they wouldn't be reimbursed. I wound up having to sit down at their computer terminal in the office and pull a copy out of my e-mail. The desk clerk's attitude was rather stern and matter-of-fact before I got him his printout, and warmed up only a little afterwards. I don't know who's fault this is--does hotels.com have a particular arrangement with them, or did hotels.com give them a misimpression? I know I'm not the only person with this problem because the one other guest who seemed to be staying there that night (tourism was way down in Tunisia in 2011, and I guess October isn't tourist season) had the same issue, though he had remembered to bring printed copies with him. Anyway, this is a small resort hotel, and it's rather comfortable, though it was depressing since almost no one was there. There's an Avis office in one niche in the lobby, through which I had rented the 4WD Dacia Duster that I drove around in for four days, staying at the Ksar Jerid overnight on both ends. There's a swimming pool, and a large dining room with a breakfast buffet. The room was modern, clean, and comfortable, one of a number set around an internal courtyard. There was no wi-fi in the room. There's an internet cafe, but if I remember correctly (I'm writing this review belatedly) it was overly expensive or they didn't have wi-fi and you had to use their computer, or something like that, but wi-fi service was available at a cafe a block or so away. It's just on the outskirts of the city, a couple of miles from the center of town, but with a couple of restaurants and cafes close by. I think it's about a mile north of the tourist zone.

I think it is a problem of the local travel agency with the hotel or what, I was requested by the reception to provide voucher even though I explained to the manager that it was an online booking, everything is digital. Finally he let me use his computer to retrieve the Hotel.com booking and print out hardcopy with my endorsement for him to get reimbersed. Hotel is basic and not much to talk about, same as the town.

Hotel very near to a grocery store, lots of restuarants, a deli with roasted chickens at 4.5 dinar about 3 dollars and a liqour store behind the grocery store. Very easy to find with a rental car. What else could you want?